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Author (up) Alessandro Faraotti; Antonella Poggi; Berardino Salvatore; Guido Vetere pdf  isbn
openurl 
  Title Information management for crisis response in WORKPAD Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Data integration; Information services; Information systems; Knowledge representation; Middleware; Ontology; Service oriented architecture (SOA); Automatic reasoning; Centralized systems; Crisis response; Event-driven approach; Event-driven architectures; Experimental platform; Information integration; Middleware components; Information management  
  Abstract WORKPAD (EU STREP project FP6-2005-IST-5-034749) is an experimental platform for Crisis Response which adopts a decentralized, event-driven approach to overcome problems and limitations of centralized systems. The flexibility of P2P networking is relevant when different organizations must get rapidly integrated the one another, without resorting on standardized ontologies and centralized middleware components. This paper illustrates the main features of the Information Integration platform we've designed. A number of relevant technical and theoretical issues related to decentralized platforms are discussed in the light of specific needs of Crisis Response.  
  Address IBM Center for Advanced Studies, Rome, Italy; Dipartimento di Informatica E Sistemistica, Universit di Roma La Sapienza, Antonio Ruberti, Italy; IBM Rome Solutions Lab, Italy  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Standardization and Ontologies Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 484  
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Author (up) Alessio Malizia; Pablo Acuña; Teresa Onorati; Paloma Díaz; Ignacio Aedo pdf  isbn
openurl 
  Title CAP-ONES: An emergency notification system for all Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Human rehabilitation equipment; Information systems; Network architecture; Risk management; Accessibility; Alerting systems; Common alerting protocols; Design for all; Emergency management systems; Emergency notification systems; Emergency Response Information Systems; Information transmission; Management information systems  
  Abstract In this paper we present an ontology-based system for managing emergency alert notifications. Our purpose is to generate emergency alerts that are accessible to different kinds of people, paying special attention to more vulnerable collectives like impaired people. By adapting alerts to different devices and users we can allow Emergency Management Systems (EMS) to communicate with collectives like blind or deaf people whom otherwise will be unreachable by usual channels. Moreover, if we consider the constrains imposed by the nature of the emergency situations we can also improve the information transmission to cope with situational disabilities (e.g. smoke during a fire can cause low vision problems). We centered our system architecture on two characteristics: The first one is an ontology that codifies knowledge about accessibility, devices, disabilities, emergencies and media so the alert notification can be tailored according to different parameters; the second one is the use of an open standard like the CAP (Common Alerting Protocol) that enables our system to interoperate with other existing systems.  
  Address Departamento de Informática, Universidad Carlos III de Madrid, Spain  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 739  
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Author (up) Alexander Smirnov; Tatiana Levashova; Andrew Krizhanovsky; Nikolay Shilov; Alexey Kashevnik pdf  isbn
openurl 
  Title Self-organizing resource network for traffic accident response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Disaster prevention; Disasters; Highway accidents; Information services; Information systems; Network architecture; Semantics; Service oriented architecture (SOA); Context; Self organizations; Semantic similarity; Service-based; Situation modeling; Web services  
  Abstract Traffic accidents are a common feature of the modern life. The paper proposes an approach addressing response to traffic accidents happened in a smart environment. The idea behind the approach is to self-organize resources of the environment according to the state of the situation caused by the accident. The resources self-organize a collaborative network that comprises physical devices, software services, organizations, and persons. The purpose of the resources is to undertake joint actions for accident response. The disaster response system intended for operating in smart environments has a service-oriented architecture. Some of Web-services making up the architecture are intended to model the accident situations; others model resource functionalities or bear supporting functions. Web-services that model resource functionalities are aligned against the disaster management ontology. This alignment ensures semantic interoperability of the heterogeneous resources. The alignment operation is supported by a tool that identifies similar concepts in the ontology and Web-service descriptions using a machine-readable dictionary. Response to the traffic accident illustrates main ideas described in the paper.  
  Address St.Petersburg Institute for Informatics and Automation, Russian Academy of Sciences, St.Petersburg, Russian Federation  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 956  
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Author (up) Amanda L. Hughes; Leysia Palen pdf  isbn
openurl 
  Title Twitter adoption and use in mass convergence and emergency events Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Crisis informatics; Emergency; Micro-blogging; Social media; Twitter; Social networking (online)  
  Abstract This paper offers a descriptive account of Twitter (a micro-blogging service) across four high profile, mass convergence events-two emergency and two national security. We statistically examine how Twitter is being used surrounding these events, and compare and contrast how that behavior is different from more general Twitter use. Our findings suggest that Twitter messages sent during these types of events contain more displays of information broadcasting and brokerage, and we observe that general Twitter use seems to have evolved over time to offer more of an information-sharing purpose. We also provide preliminary evidence that Twitter users who join during and in apparent relation to a mass convergence or emergency event are more likely to become long-term adopters of the technology.  
  Address University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 604  
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Author (up) Anthony Charles; Matthieu Lauras; Rolando Tomasini pdf  isbn
openurl 
  Title Learning from previous humanitarian operations, a business process reengineering approach Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Chains; Information systems; Knowledge management; Supply chains; Technology transfer; Beneficial effects; Business process re-engineering; Enterprise modelling; Field application; Humanitarian logistics; Humanitarian operations; Political climate; Uncertainty and risks; Reengineering  
  Abstract Uncertainty and risks are part of humanitarians' daily routine. Most of the time, infrastructures are damaged or non-existent, the political climate is highly volatile, communication means are insufficient, and so on. Therefore, humanitarian organizations often have to find original methods to implement their supply chains. They may also face recurrent problems, that requires them to change the way they operate. And yet, as they lack the time and resources to reflect on the lessons learnt, most of their best practices and issues are neither captured nor communicated. The aim of the study is thus to propose a framework to capitalize humanitarians' knowledge and know-how, to analyze both gaps and best practices and learn from one operation to another. To this end, we propose a framework derived from traditional Enterprise Modelling tools, adapted to fit relief chains' specificities. Field applications are then given to illustrate our approach and its beneficial effects.  
  Address Université de Toulouse – Mines D'Albi CGI, France; INSEAD, France  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 384  
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Author (up) Brian M. Tomaszewski; Lóránt Czárán pdf  isbn
openurl 
  Title Geographically visualizing consolidated appeal process (CAP) information Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Flow visualization; Hardware; Advocacy; Geographic information; Google earths; Humanitarian information; Humanitarian relief; Mapping applications; Project funding; Project informations; Information systems  
  Abstract Maps are essential visual advocacy devices for humanitarian relief projects. Maps provide advocacy by presenting, disseminating, and analyzing humanitarian relief project information in formats that are easier to understand and reason with. In this paper, we present our preliminary work on geographically visualizing Consolidated Appeals Process (CAP) information. The practical intent of our work is to (a) provide advocacy for CAP projects by geographically representing project information such as funding status so that (b) the nature of a project is better understood, thus potentially leading to increased project donations and improved project funding decision making. We provide examples of a prototype mapping application built to utilize Google Earth[TM] for representing CAP project information in map-based formats.  
  Address Center for Multidisciplinary Studies, Rochester Institute of Technology, United States; Platform for Space-based Information for Disaster Management and Emergency Response (UN-SPIDER), United Nations Office for Outer Space Affairs (UNOOSA), United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1009  
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Author (up) Carleen Maitland; Louis-Marie Ngamassi Tchouakeu; Andrea H. Tapia pdf  isbn
openurl 
  Title Information management and technology issues addressed by humanitarian relief coordination bodies Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Information technology; Coordination bodies; Humanitarian relief; Inter-organizational coordinations; Organizational barriers; Organizational change; Technology issues; Information management  
  Abstract Coordination bodies that attempt to overcome coordination barriers in humanitarian relief face many challenges. Among them are general organizational barriers to coordination as well as functionally-oriented barriers arising specifically from information management (IM) and information technology (IT) issues. Based on data collected from three coordination bodies, the research presented here examines IM and IT-related barriers, identifying similarities and differences between them as well as requirements for resolving them. The research finds that while many similarities exist, resolving IM issues typically requires higher levels of organizational change as compared to IT-related barriers. The research concludes that coordination bodies need to address a mixture of IT and IM related issues both to foster better coordination but also to ensure their efforts are successful.  
  Address College of Information Sciences and Technology, Penn State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 737  
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Author (up) Christian Reuter; Volkmar Pipek; Claudia Mueller pdf  isbn
openurl 
  Title Computer supported collaborative training in crisis communication management Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Behaviour patterns; Collaborative training; Communication practices; Computer Supported Collaborative Learning; Crisis communications; Crisis management; Inter-organisational; Mutual understanding; Personnel training  
  Abstract Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.  
  Address University of Siegen, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 875  
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Author (up) Christian Sell; Iris Braun pdf  isbn
openurl 
  Title Using a workflow management system to manage emergency plans Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Disaster prevention; Disasters; Information systems; Business Process; Chronological order; Disaster management; Emergency plans; Printed documents; Technical support; Workflow management systems; Workflow modeling; Computer aided manufacturing  
  Abstract In the event of a disaster in Germany a so-called executive staff is set up. In support of their work they refer to emergency plans, which describe the chronological order of a set of suitable measures for a dedicated event e.g. an evacuation. These plans only exist in the form of large printed documents. Hence, the technical support for executing emergency plans is very limited. In this paper we present a model for a workflow management system (WfMS) for supporting the modeling, execution and management of emergency plans before and during a disaster. It is based on the idea that emergency plans are similar to business processes and can therefore be modeled as workflows. In contrast to most traditional WfMS, the introduced approach supports unstructured activities and their delegation as well as the management of resources. Furthermore, we analyze drawbacks of the current process for disaster management using emergency plans.  
  Address SAP Research CEC Dresden, 01178 Dresden, Germany; Dept. of Computer Networks, Technische Universität Dresden, 01062 Dresden, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 935  
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Author (up) Christine M. Newlon; Mark Pfaff; Himalaya Patel; Gert-Jan De Vreede; Karl MacDorman pdf  isbn
openurl 
  Title Mega-collaboration: The Inspiration and development of an interface for large-scale disaster response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Autonomous agents; Data visualization; Disasters; Equipment testing; Groupware; Information systems; Multi agent systems; Collaboration; Collaboration engineering; Decentralized informations; Large-scale collaboration; Mixed initiative; Social networking applications; ThinkLets; Virtual team; Human resource management  
  Abstract The need to gather and use decentralized information and resources in responding to disasters demands an integrated interface that can support large-scale collaboration. This paper describes the development of a collaboration tool interface. The tool will surpass existing groupware and social networking applications, providing easy entry, categorization, and visualization of masses of critical data; the ability to form ad-hoc teams with collaboration protocols for negotiated action; and agent-augmented mixed-initiative tracking and coordination of these activities. The paper reports user testing results concerning the data entry interface, emergent leadership, and the directed negotiation process. The paper also discusses planned enhancements, including formalized collaboration engineering and the use of a disaster simulation test bed.  
  Address IU School of Informatics, United States; Center for Collaboration Science, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 809  
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Author (up) Claudia Müller; Volkmar Pipek pdf  isbn
openurl 
  Title Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Risk management; Rural areas; Crisis management; Digital infrastructures; Electricity infrastructure; Ethnography; Power infrastructures; Service work; Socio-spatial bound knowledge; Technology development; Information systems  
  Abstract The basis of this article is an ethnographical study conducted in a German electricity provider company. The energy supply sector is an important domain in the field of emergency management research since electricity providers maintain an important infrastructure in various crisis scenarios. There exist many dependencies and interrelations between power infrastructure providers and authorities and corporations in cases of emergency. The maintenance workers of electricity infrastructures deal on a daily basis with problems that may emerge into a crisis on a larger scale. Our paper focuses this special division of the company – service workers in two different regions, one department located in a major German city and the other in a rural area. The categories of convergence of physical and electronical working appliances and infrastructures and socio-spatially bound knowledge serve to understand and analyse the work practices of the service workers as preliminary investigations to system development. Within these categories we also comment on the methodological implications for ethnographic analysis and technology development processes.  
  Address CSCW in Organisations, Institute for Information Systems, Hölderlinstr. 3, 57068 Siegen, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Research Methods Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 794  
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Author (up) Cláudio Sapateiro; Pedro Antunes pdf  isbn
openurl 
  Title An emergency response model toward situational awareness improvement Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Model structures; Risk management; Business continuity; Contingent factors; Emergency management; Emergency response; Emergency scenario; High reliability organizations; Situation awareness; Situational awareness; Emergency services  
  Abstract When facing emergency scenarios, several contingent factors may strongly condition the pre-defined response procedures. The proposed approach takes the perspective that an emergency response tool may guide the response effort. The tool adopts a conceptual model grounded on existing situation awareness models and research work done with High Reliability Organizations. The model structures the emergency management process in a set of dimensions that should be collaboratively correlated by the involved participants in order to mitigate the disruptive situation. An instantiation of the proposed approach is also described in the paper, focusing on IT service desk teams addressing emergency incidents that may compromise business continuity.  
  Address Systems and Informatics Department, Polytechnic Institute of Setúbal, Portugal; Informatics Department, Faculty of Sciences, University of Lisbon, Portugal  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 913  
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Author (up) Connie White; Linda Plotnick; Jane Kushma; Starr Roxanne Hiltz; Murray Turoff pdf  isbn
openurl 
  Title An online social network for emergency management Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Civil defense; Disasters; Information dissemination; Information systems; Online systems; Risk management; Collaboration; Collective intelligences; Emergency; Emergency management; Exploratory research; On-line communities; On-line social networks; Online social networkings; Social networking (online)  
  Abstract Online Social Networking Sites (SNS) are becoming extremely popular and can be employed in a variety of contexts. They permit the establishment of global relationships that are domain related or can be based on some general need shared by the participants. Emergency domain related websites, each with their own stated mission, are becoming widespread. Can a social network offer a solution to bringing emergency domain-related entities together as a 'one stop shop?' We propose to investigate whether the social network paradigm can be used to enable individuals and organizations to collaborate in mutually beneficial ways, in all stages of emergency management: mitigation, preparedness, response and recovery. Emergency management students were surveyed to examine the concept of social networks and their acceptance as a potential tool. The results of this exploratory research show overwhelming agreement that SNS should be considered a viable solution to the problems plaguing information dissemination and communications in the emergency domain.  
  Address Institute for Emergency Preparedness, Jacksonville State University, Jacksonville, AL, United States; Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1081  
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Author (up) Dan Harnesk; Sören Samulesson; John Lindström pdf  isbn
openurl 
  Title Action research supported implementation of a crisis competence centre Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Hardware; Action research; Actor network theory; Crisis management; Emergency webportal; Regional crisis competence centre; Information systems  
  Abstract The purpose of this paper is to describe the development of a regional crisis competence centre in Sweden. The overall research approach utilizes action research methodology to support the development process. The overall development process is divided into three steps; early need finding, the organizational platform, and business development. This paper is devoted to the first phase – early need finding – which deals with the specific needs and demand of four municipality organizations and how these requirements can be converged into a organizational setting that correspond to national crisis management strategies as well as regional responsibilities in crisis management. The research approach is action based and the theoretical considerations to support progress in development activities are from the Actor Network Theory (ANT). The main conclusion from the research is that the formation of a crisis competence centre revolves around sharing competences, and compromising between internal and external objectives in the progress towards a common goal.  
  Address Div. of Information Systems Science, Lulea University of Technology, SE-97187, Luleå, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 560  
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Author (up) Dirk Bradler; Benjamin Schiller; Erwin Aitenbichler; Nicolas Liebau pdf  isbn
openurl 
  Title Towards a distributed crisis response communication system Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Communication systems; Electric network topology; Crisis response; Current technology; Distributed communications; Distributed systems; Key success factors; Large scale disasters; Reliable communication; Testing framework; Information systems  
  Abstract Reliable communication systems are one of the key success factors for a successful first response mission. Current crisis response communication systems suffer from damaged or destroyed infrastructure or are just overstressed in the case of a large scale disaster. We provide an outline for a distributed communication approach, which fulfills the requirements of first responders. It is based on a layered network topology and current technology used in research projects or already established products. In addition, we propose a testing framework for the evaluation of a crisis response communication system.  
  Address TU Darmstadt, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 342  
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Author (up) Erland Jungert; Niklas Hallberg pdf  isbn
openurl 
  Title Capabilities of C2 systems for crisis management in local communities Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Architecture; Conceptual model; Crisis management; Local community; Needs analysis; Novel design; Service; User need; User roles; Information systems  
  Abstract Development of information systems support for crisis management in local communities must be based on the needs of the crisis management actors as well as capabilities of information technology (IT). IT provides extensive possibilities, but is difficult to adapt to the users' needs. A profound exploration of the needs of systems for crisis management is often neglected. Hence, the management of major crisis has been held back because of the lack of useful tools. This paper presents an architecture for system for the local communities. The development of the architecture was based on a needs analysis, including interviews with crisis management at a local community level. The architecture is also based on novel design issues that have lead to the development of a conceptual model structure called the mission support model whose main concepts mainly include (1) user roles, (2) services and (3) views.  
  Address Swedish Defence Research Agency, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 643  
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Author (up) Eva Törnqvist; Johan Sigholm; Simin Nadjm-Tehrani pdf  isbn
openurl 
  Title Hastily formed networks for disaster response: Technical heterogeneity and virtual pockets of local order Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Cognitive systems; Disasters; Information systems; Mobile ad hoc networks; Communities of Practice; Disaster response; Hastily formed networks; Interdisciplinary analysis; Local order; Natural and man-made disasters; Socio-technological systems; Technical interoperability; Emergency services  
  Abstract As natural and man-made disasters become increasingly common, ensuring effective disaster response, mitigation and recovery is growing into a high-priority task for governments and administrations globally. This paper describes the challenges of collaboration within multi-organisational hastily formed networks for post-disaster response, which are increasingly relying on emerging ICT infrastructures for communication and cooperation. We present an interdisciplinary analysis of the conditions for establishing an effective mutual conversation space for involved stakeholders, and how the development of socio-technological systems affects cognitive and behavioural aspects such as established communities of practice and virtual pockets of local order. Our observations thus far suggest that some of the key issues are overcoming organisational and cultural heterogeneity, and finding solutions for technical interoperability, to ensure effective, pervasive and sustainable information exchange within and between organisations participating in hastily formed networks.  
  Address Dept. of Technology and Social Change, Linköping University, Sweden; Dept. of Military Studies, Swedish National Defence College, Sweden; Dept. of Computer and Information Science, Linköping University, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1012  
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Author (up) Fredrik Bergstrand; Jonas Landgren pdf  isbn
openurl 
  Title Information sharing using live video in emergency response work Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Design; Information analysis; Information management; Information systems; Collaboration; Emergency response; Information repositories; Information sharing; Live video; Material database; Resource management; Situation awareness; Emergency services  
  Abstract This paper presents findings from a design-oriented study focusing on emergency response work. Traditionally, information technology for emergency response work has included enroute navigation advice, resource management, hazard material databases, property information repositories, and situation reporting using sketching functionality. Now, a new class of information technology has become available, namely mobile live video capabilities. This paper presents initial findings from a study on how mobile live video capabilities could improve information sharing and situation awareness in emergency response work.  
  Address Viktoria Institute, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 312  
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Author (up) Gaia Trecarichi; Veronica Rizzi; Lorenzino Vaccari; Maurizio Marchese; Paolo Besana pdf  isbn
openurl 
  Title Open Knowledge at work: Exploring centralized and decentralized information gathering in emergency contexts Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information management; Information systems; Agent based; Crisis management; Interaction model; Knowledge-sharing; P2P network; Process coordination; Architecture  
  Abstract Real-world experience teaches us that to manage emergencies, efficient crisis response coordination is crucial. ICT infrastructures are effective in supporting the people involved in such contexts, by supporting effective ways of interaction. They also should provide innovative means of communication and information management. At present, centralized architectures are mostly used for this purpose; however, alternative infrastructures based on the use of distributed information sources, are currently being explored, studied and analyzed. This paper aims at investigating the capability of a novel approach (developed within the European project OpenKnowledge1) to support both centralized and decentralized architectures for information gathering. For this purpose, we developed an agent-based e-Response simulation environment fully integrated with the OpenKnowledge infrastructure and through which existing emergency plans are modelled and simulated. Preliminary results show the OpenKnowledge capability of supporting the two afore-mentioned architectures and, under ideal assumptions, a comparable performance in both cases.  
  Address University of Trento, Italy; University of Edinburgh, United Kingdom  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1016  
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Author (up) Geoffrey Hoare; Rhonda White; Jack Pittman; Linn Marks Collins; Jorge H. Roman; James E. Powell; Mark L.B. Martinez; Ketan K. Mane; Xiang Yao; A. Shelly Spearing; Miriam E. Blake pdf  isbn
openurl 
  Title Using text analysis to reduce information overload in pan flu planning and response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords  
  Abstract  
  Address Florida Department of Health, United States; Los Alamos National Laboratory, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 587  
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Author (up) Gerhard Wickler; George Beckett; Liangxiu Han; Sung Han Koo; Stephen Potter; Gavin Pringle; Austin Tate pdf  isbn
openurl 
  Title Using simulation for decision support: Lessons learned from FireGrid Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Data acquisition; Information systems; Decision supports; Emergency responders; High-performance computing; Model-based simulations; Sensor data; Time simulations; Decision support systems  
  Abstract This paper describes some of the lessons learned from the FireGrid project. It starts with a brief overview of the project. The discussion of the lessons learned that follows is intended for others attempting to develop a similar system, where sensor data is used to steer a super-real time simulation in order to generate predictions that will provide decision support for emergency responders.  
  Address Artificial Intelligence Applications Institute, University of Edinburgh, United Kingdom; EPCC, University of Edinburgh, United Kingdom; NeSC, University of Edinburgh, United Kingdom; SEE, University of Edinburgh, United Kingdom; AIAI, University of Edinburgh, United Kingdom  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1087  
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Author (up) Gloria Mark; Ban Al-Ani; Bryan Semaan pdf  isbn
openurl 
  Title Repairing human infrastructure in a war zone Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Disasters; Information technology; Internet; Repair; Collaboration; Crisis situations; Daily lives; Empirical studies; Human infrastructure; Social relationships; Technological infrastructure; War; Information systems  
  Abstract People depend on human infrastructure for a range of activities in their daily lives, such as work and socializing. In this paper we consider three different intertwined types of infrastructures of a society that may be affected in crisis situations: The physical, technological, and human infrastructures. We argue that when the human infrastructure is damaged, e.g. in a natural catastrophe or war, then people can switch reliance to the technological infrastructure to be resilient. We conducted an empirical study of 85 people who lived in war zones during the 2006 Israeli-Lebanon war and the ongoing Gulf war in Iraq. In this paper, we report how information technology is used by our informants in new ways in their attempt to maintain social relationships and continue working. Our informants also used technology to help navigate safe routes for travel and for psychological support. We discuss implications of our results for disaster research.  
  Address University of California, Irvine, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 745  
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Author (up) Graeme McFerren; Philip Frost pdf  isbn
openurl 
  Title The Southern African advanced fire information system Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Fires; Electricity transmission; Open-standards; Service Oriented Systems; User acceptance; Information systems  
  Abstract This paper concerns the development of the South African Advanced Fire Information System (AFIS). We describe a use case of wildfires causing electricity transmission lines to be adversely affected. This use case provided the rationale for investment into a system for detecting and monitoring wildfires. AFIS functionality is described and we quantify its user acceptance and benefits before discussing ongoing research and implementation efforts to allow AFIS to become a standards-compliant, service-oriented system serving the original use case but re-deployable or re-usable by other organisations for similar or alternative purposes. We end with a view of future work that will potentially allow AFIS to reach a wider audience.  
  Address ICT4EO, Meraka Institute, South Africa; RSRU, Meraka Institute, South Africa  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 754  
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Author (up) Guruprasad Airy; Tracy Mullen; John Yen pdf  isbn
openurl 
  Title Market based adaptive resource allocation for distributed rescue teams Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Planning; Adaptive resource allocations; Combinatorial auction; Limited information; Multi agent; Multi-agent planning; Resource assignment; Resource requirements; System's performance; Resource allocation  
  Abstract The dynamic nature of real-world rescue scenarios (e.g., military, emergency first response, hurricane relief) requires constant reevaluation of resource assignments. New events can trigger additional resource requirements generating conflicts about how to reassign resources across tasks in an emerging crisis. Reallocation is further complicated as some resources are synergistic (i.e., helicopter and pilot) and many distributed rescue teams have limited information about other teams' status. We show how integrating a team-based multi-agent planning system with standard combinatorial auction methods to dynamically re-allocate resources can maximize overall rescue utility while providing for graceful managed degradation under conditions of extreme stress. The key innovation of our approach is that we explicitly provide a framework that incorporates the costs involved in dynamically switching resources from one task to another. We compare our system's performance against two other approaches.  
  Address Pennsylvania State University, United States  
  Corporate Author Thesis