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Author J. Landgren, S. Jul isbn  openurl
  Title ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords  
  Abstract The proceedings contain 60 papers and 4 PowerPoint presentations. The topics discussed include: emergency response rooms in action: an ethnographic case-study in Amsterdam; an indicator framework to assess the vulnerability of industrial sectors against indirect disaster losses; dependability of IT systems in municipal emergency management; group decision-making method in the field of coal mine safety management based on AHP with clustering; towards an IP-based alert message delivery system; learning from previous humanitarian operations, a business process reengineering approach; web based macroseismic survey: fast information exchange and elaboration of seismic intensity effects in Italy; geographically visualizing consolidated appeal process (CAP) information; and collaborative process design for mediation information system engineering.  
  Address  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 59  
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Author Guruprasad Airy; Tracy Mullen; John Yen pdf  isbn
openurl 
  Title Market based adaptive resource allocation for distributed rescue teams Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Planning; Adaptive resource allocations; Combinatorial auction; Limited information; Multi agent; Multi-agent planning; Resource assignment; Resource requirements; System's performance; Resource allocation  
  Abstract The dynamic nature of real-world rescue scenarios (e.g., military, emergency first response, hurricane relief) requires constant reevaluation of resource assignments. New events can trigger additional resource requirements generating conflicts about how to reassign resources across tasks in an emerging crisis. Reallocation is further complicated as some resources are synergistic (i.e., helicopter and pilot) and many distributed rescue teams have limited information about other teams' status. We show how integrating a team-based multi-agent planning system with standard combinatorial auction methods to dynamically re-allocate resources can maximize overall rescue utility while providing for graceful managed degradation under conditions of extreme stress. The key innovation of our approach is that we explicitly provide a framework that incorporates the costs involved in dynamically switching resources from one task to another. We compare our system's performance against two other approaches.  
  Address Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 259  
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Author Fredrik Bergstrand; Jonas Landgren pdf  isbn
openurl 
  Title Information sharing using live video in emergency response work Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Design; Information analysis; Information management; Information systems; Collaboration; Emergency response; Information repositories; Information sharing; Live video; Material database; Resource management; Situation awareness; Emergency services  
  Abstract This paper presents findings from a design-oriented study focusing on emergency response work. Traditionally, information technology for emergency response work has included enroute navigation advice, resource management, hazard material databases, property information repositories, and situation reporting using sketching functionality. Now, a new class of information technology has become available, namely mobile live video capabilities. This paper presents initial findings from a study on how mobile live video capabilities could improve information sharing and situation awareness in emergency response work.  
  Address Viktoria Institute, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 312  
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Author Nitesh Bharosa; Marijn Janssen pdf  isbn
openurl 
  Title Reconsidering information management roles and capabilities in disaster response decision-making units Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Decision making; Disaster prevention; Disasters; Human resource management; Information analysis; Information management; Information systems; Quality assurance; Adaptivity; Decision-making units; Disaster management; Dynamic capabilities; Information architectures; Information gathering; Information managers; Roles; Emergency services  
  Abstract When disaster strikes, the emerging task environment requires relief agencies to transform from autonomous mono-disciplinary organizations into interdependent multidisciplinary decision-making units. Evaluation studies reveal that adaptation of information management to the changing task environment is difficult resulting in poor information quality, indicating information was incorrect, outdated or even unavailable to relief workers. In this paper, we adopt a theory-driven approach to develop a set of information management roles and dynamic capabilities for disaster management. Building on the principles of advance structuring and dynamic adjustment, we develop a set of roles and capabilities, which we illustrate and extend using two field studies in the Netherlands. By studying regional relief workers in action, we found that in tactical disaster response decisionmaking units, several information management roles are not addressed and that information managers are preoccupied with information gathering and reporting, whereas information quality assurance is not on the agenda.  
  Address Delft University of Technology, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Standardization and Ontologies Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 319  
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Author Nitesh Bharosa; Bart Van Zanten; Jaco Appelman; Arre Zuurmond pdf  isbn
openurl 
  Title Identifying and confirming information and system quality requirements for multi-agency disaster management Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Disaster prevention; Disasters; Information analysis; Information systems; Interoperability; Disaster management; Improving systems; Information quality; Information systems success; Multi agencies; Poor information; System quality; Technical measures; Information management  
  Abstract This paper investigates the relevance and assurance of information and system quality as requirements for information systems success during disaster management. Despite the many examples of poor information quality and poor system quality, research on the relevance and assurance of these requirements is sparse. In order to design successful information systems for disaster management, a context related understanding of the organizational and technical measures for achieving these requirements is necessary. Accordingly, the goal of this paper is to identify and confirm information and system quality requirements for the design of information systems for disaster management. The results of our interviews with information architects indicate that while information quality requirements are considered to be very relevant, these are hard to measure and assure, and that currently much effort is being put into improving system quality requirements such as interoperability and ease of use.  
  Address Delft University of Technology, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 321  
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Author Kees Boersma; Peter Groenewegen; Pieter Wagenaar pdf  isbn
openurl 
  Title Emergency response rooms in action: An ethnographic case-study in Amsterdam Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Crisis management; Emergency response; Ethnographic approaches; Ethnographic case-study; ICT systems; Institutional arrangement; Integrated systems; Medical services; Emergency services  
  Abstract During the last decades there has been a lot of attention to issues of safety, emergency response and crisis management. Emergency response rooms (ERRs) are interesting public sector organizational arrangements in this respect. In our paper we pay attention to emergency response rooms in the Netherlands and especially in Amsterdam. Using an ethnographic approach, we studied the fire brigades (red), the medical services (white) and the police (blue) including their back-office organizations, their habits, and the systems in-use. As could be predicted, the (technical) integration of ERR systems in the Netherlands was not unproblematic. In our contribution we will make clear that the organization of the safety response in Amsterdam is rather fragmented. The latest discussion in the field is about the introduction of net-centric work, a concept based upon the interactive internet 2.0. Yet, it is not so much the technology, as well as the institutional arrangements that are at stake.  
  Address Faculty of Social Sciences, VU University Amsterdam, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Research Methods Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 333  
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Author Dirk Bradler; Benjamin Schiller; Erwin Aitenbichler; Nicolas Liebau pdf  isbn
openurl 
  Title Towards a distributed crisis response communication system Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Communication systems; Electric network topology; Crisis response; Current technology; Distributed communications; Distributed systems; Key success factors; Large scale disasters; Reliable communication; Testing framework; Information systems  
  Abstract Reliable communication systems are one of the key success factors for a successful first response mission. Current crisis response communication systems suffer from damaged or destroyed infrastructure or are just overstressed in the case of a large scale disaster. We provide an outline for a distributed communication approach, which fulfills the requirements of first responders. It is based on a layered network topology and current technology used in research projects or already established products. In addition, we propose a testing framework for the evaluation of a crisis response communication system.  
  Address TU Darmstadt, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 342  
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Author Anthony Charles; Matthieu Lauras; Rolando Tomasini pdf  isbn
openurl 
  Title Learning from previous humanitarian operations, a business process reengineering approach Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Chains; Information systems; Knowledge management; Supply chains; Technology transfer; Beneficial effects; Business process re-engineering; Enterprise modelling; Field application; Humanitarian logistics; Humanitarian operations; Political climate; Uncertainty and risks; Reengineering  
  Abstract Uncertainty and risks are part of humanitarians' daily routine. Most of the time, infrastructures are damaged or non-existent, the political climate is highly volatile, communication means are insufficient, and so on. Therefore, humanitarian organizations often have to find original methods to implement their supply chains. They may also face recurrent problems, that requires them to change the way they operate. And yet, as they lack the time and resources to reflect on the lessons learnt, most of their best practices and issues are neither captured nor communicated. The aim of the study is thus to propose a framework to capitalize humanitarians' knowledge and know-how, to analyze both gaps and best practices and learn from one operation to another. To this end, we propose a framework derived from traditional Enterprise Modelling tools, adapted to fit relief chains' specificities. Field applications are then given to illustrate our approach and its beneficial effects.  
  Address Université de Toulouse – Mines D'Albi CGI, France; INSEAD, France  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 384  
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Author Tina Comes; Michael Hiete; Niek Wijngaards; Masja Kempen pdf  isbn
openurl 
  Title Integrating scenario-based reasoning into multi-criteria decision analysis Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Decision support systems; Information systems; Chemical incidents; Crisis management; Decision supports; Environmental crisis; Multi-criteria decision analysis; Real-world scenario; Scenario-based; Uncertainties; Environmental management  
  Abstract Multi-criteria decision analysis (MCDA) is a technique for decision support which aims at providing transparent and coherent support for complex decision situations taking into account subjective preferences of the decision makers. However, MCDA does not foresee an analysis of multiple plausible future developments of a given situation. In contrast, scenario-based reasoning (SBR) is frequently used to assess future developments on the longer term. The ability to discuss multiple plausible future developments provides a rationale for strategic plans and actions. Nevertheless, SBR lacks an in-depth performance evaluation of the considered actions. This paper explores the integration of both techniques that combines their respective strengths as well as their application in environmental crisis management. The proposed methodology is illustrated by an environmental incident example. Future work is to conduct validations on the basis of real-world scenarios by public Dutch and Danish chemical incident crisis management authorities.  
  Address Institute for Industrial Production, Universität Karlsruhe (TH), Germany; Thales Research and Technology, D-CIS Lab, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 407  
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Author Tom De Groeve; Patrick Riva pdf  isbn
openurl 
  Title Early flood detection and mapping for humanitarian response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Image processing; Information systems; Mapping; Time series; Early warning; Flood detections; Flood mapping; Humanitarian response; Passive microwave remote sensing; Floods  
  Abstract Space-based river monitoring can provide a systematic, timely and impartial way to detect floods of humanitarian concern. This paper presents a new processing method for such data, resulting in daily flood magnitude time series for any arbitrary observation point on Earth, with lag times as short as 4h. Compared with previous work, this method uses image processing techniques and reduces the time to obtain a 6 year time series for an observation site from months to minutes, with more accurate results and global coverage. This results in a daily update of major floods in the world, with an objective measure for their magnitude, useful for early humanitarian response. Because of its full coverage, the grid-based technique also allows the automatic creation of low-resolution flood maps only hours after the satellite passes, independent of cloud coverage.  
  Address Joint Research Center, European Commission, Italy  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 428  
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Author Jill L. Drury; Loretta More; Mark Pfaff; Gary L. Klein pdf  isbn
openurl 
  Title A principled method of scenario design for testing emergency response decision-making Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Costs; Decision making; Decision support systems; Design; Experiments; Information systems; Decision supports; Emergency operations; Experiment design; Principled ambiguity method; Rdm; Robust decision-making; Scenario design; Emergency services  
  Abstract We are investigating decision aids that present potential courses of action available to emergency responders. To determine whether these aids improve decision quality, however, we first developed test scenarios that were challenging in well-understood ways to ensure testing under the full breadth of representative decision-making situations. We devised a three-step method of developing scenarios: define the decision space, determine the cost components of each decision's potential consequences based on the principles of Robust Decision Making, then choose conflicting pairs of cost components (e.g., a small fire, implying low property damage, in a densely inhabited area, which implies high personal injury). In a validation of this approach, experiment participants made decisions faster in non-ambiguous cases versus cases that included this principled introduction of ambiguity. Our Principled Ambiguity Method of scenario design is also appropriate for other domains as long as they can be analyzed in terms of costs of decision alternatives.  
  Address MITRE Corporation, Bedford, MA, United States; Pennsylvania State University, State College, PA, United States; Indiana University, Indianapolis, IN, United States; MITRE Corporation, McLean, VA, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Research Methods Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 457  
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Author Sebastian Denef; Tobias Dyrks; Leonardo Ramirez; Sebastian Denef; Berthold Penkert; Daniel Meyer pdf  isbn
openurl 
  Title Designing for firefighters-building empathy through live action role-playing Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Fires; Information systems; Navigation; Cognitive skill; Empathic study; Firefighting; Live actions; Multi-disciplinary teams; Participatory design; Role-playing study; Technology experts; Fire extinguishers  
  Abstract In this paper we present a role-playing workshop in a firefighting scenario conducted within the frame of a multidisciplinary consortium. Our work focuses on developing a navigation ubicomp infrastructure leveraging the cognitive skills of firefighters. Technology for navigation must understand existing navigation practices in order to provide adequate support. To deal with the complexity of this process, we use a participatory design approach based on a strong synergy among partners. We argue that a key aspect for the creation of this synergy is the construction of a bond of empathy allowing technology experts to understand the needs of the users of technology and also allowing firefighters to understand the role and activities of technology developers in the process. We present an account of the workshop conducted and some insights of the role that this method can play for complex, multidisciplinary teams working on developing safety-critical technology.  
  Address Fraunhofer FIT, Germany; Universität Siegen, Germany; Institut Der Feuerwehr NRW, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 465  
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Author Hagen Engelmann; Frank Fiedrich pdf  isbn
openurl 
  Title DMT-EOC – A combined system for the decision support and training of EOC members Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Decision making; Decision support systems; Disaster prevention; Disasters; Human computer interaction; Information systems; Multi agent systems; User interfaces; Collapsed buildings; Decision supports; Disaster management; Earthquake disaster; Emergency operations; Naturalistic decision-making; Operation research; Programming interface; Personnel training  
  Abstract The first hours after a disaster are essential to minimizing the loss of life. The chance for survival in the debris of a collapsed building for example decreases considerably after 72 hours. However the available information in the first hours after a disaster is limited, uncertain and dynamically changing. A goal in the development of the Disaster Management Tool (DMT) was to support the management of this situation. Its module DMT-EOC specifically deals with problems of the members in an emergency operation centre (EOC) by providing a training environment for computer based table top exercises and assistance during earthquake disasters. The system is based on a flexible and extendible architecture that integrates different concepts and programming interfaces. It contains a simulation for training exercises and the evaluation of decisions during disaster response. A decision support implemented as a multi-agent system (MAS) combines operation research approaches and rule-base evaluation for advice giving and criticising user decisions. The user interface is based on a workflow model which mixes naturalistic with analytic decision-making. The paper gives an overview of the models behind the system components, describes their implementation, and the testing of the resulting system.  
  Address Institute for Technology and Management in Construction, Karlsruhe University, Karlsruhe, Germany; Institute for Crisis, Disaster, and Risk Management, George Washington University, Washington, DC, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 476  
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Author Mauro Falasca; Christopher W. Zobel; Gary M. Fetter pdf  isbn
openurl 
  Title An optimization model for humanitarian relief volunteer management Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Mathematical models; Optimization; Conflicting objectives; Humanitarian logistics; Humanitarian relief; Multi criteria decision making; Multicriteria optimization; Optimization modeling; Solution methodology; Workforce management; Decision making  
  Abstract One of the challenges of humanitarian organizations is that there exist limited decision technologies that fit their needs. It has also been pointed out that those organizations experience coordination difficulties with volunteers willing to help. The purpose of this paper is to help address those challenges through the development of a decision model to assist in the management of volunteers. While employee workforce management models have been the topic of extensive research over the past decades, no work has focused on the problem of managing humanitarian relief volunteers. In this paper, we discuss a series of principles from the field of volunteer management and develop a multi criteria optimization model to assist in the assignment of volunteers to tasks. We present an illustrative example and analyze a solution methodology where the decision maker exercises his/her preferences by trading-off conflicting objectives. Conclusions, limitations, and directions for future research are also discussed.  
  Address Dept. of Business Information Technology, Pamplin College of Business, Virginia Tech, 1007 Pamplin Hall, Blacksburg VA, 24061, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 482  
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Author Alessandro Faraotti; Antonella Poggi; Berardino Salvatore; Guido Vetere pdf  isbn
openurl 
  Title Information management for crisis response in WORKPAD Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Data integration; Information services; Information systems; Knowledge representation; Middleware; Ontology; Service oriented architecture (SOA); Automatic reasoning; Centralized systems; Crisis response; Event-driven approach; Event-driven architectures; Experimental platform; Information integration; Middleware components; Information management  
  Abstract WORKPAD (EU STREP project FP6-2005-IST-5-034749) is an experimental platform for Crisis Response which adopts a decentralized, event-driven approach to overcome problems and limitations of centralized systems. The flexibility of P2P networking is relevant when different organizations must get rapidly integrated the one another, without resorting on standardized ontologies and centralized middleware components. This paper illustrates the main features of the Information Integration platform we've designed. A number of relevant technical and theoretical issues related to decentralized platforms are discussed in the light of specific needs of Crisis Response.  
  Address IBM Center for Advanced Studies, Rome, Italy; Dipartimento di Informatica E Sistemistica, Universit di Roma La Sapienza, Antonio Ruberti, Italy; IBM Rome Solutions Lab, Italy  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Standardization and Ontologies Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 484  
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Author Siska Fitrianie; Leon J.M. Rothkrantz pdf  isbn
openurl 
  Title Computed ontology-based situation awareness of multi-user observations Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Character recognition; Face recognition; Gesture recognition; Information systems; Speech recognition; Communication device; Communication modalities; Information integration; Multi-modal; Multi-user; Multiuser communication; Rapid construction; Situation awareness; Visual languages  
  Abstract In recent years, we have developed a framework of human-computer interaction that offers recognition of various communication modalities including speech, lip movement, facial expression, handwriting/drawing, gesture, text and visual symbols. The framework allows the rapid construction of a multimodal, multi-device, and multi-user communication system within crisis management. This paper reports the approaches used in multi-user information integration (input fusion) and multimodal presentation (output fission) modules, which can be used in isolation, but also as part of the framework. The latter is able to specify and produce contextsensitive and user-tailored output combining language, speech, visual-language and graphics. These modules provide a communication channel between the system and users with different communication devices. By the employment of ontology, the system's view about the world is constructed from multi-user observations and appropriate multimodal responses are generated.  
  Address Man-Machine Interaction Group, Delft University of Technology, Netherlands; Netherlands Defence Academy, Delft University of Technology, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 498  
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Author Zeno Franco; Nina Zumel; John Holman; Kathy Blau; Larry E. Beutler pdf  isbn
openurl 
  Title Evaluating the impact of improvisation on the incident command system: A modified single case study using the DDD simulator Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Behavioral research; Disaster prevention; Disasters; Human resource management; Information systems; Risk management; Simulators; Improvisation; Incident command systems; Performance assessment; Psychology; Simulation; Intelligent control  
  Abstract This study attempted to evaluate the utility of the Incident Command System (ICS) in varying disaster contexts. ICS is mandated in the United States and practitioners assert that it is an effective organizing system for emergency management. However, researchers contend that the utility of ICS is conflated with inter-team familiarity gained during ICS exercises. A military team-in-the-loop simulator was customized to represent the problems, resources, and command structures found in civilian led disaster management teams. A modified single case design drawn from behavioral psychology was used to explore possible casual relationships between changes team heterogeneity and performance. The design also allowed for the evaluation of improvisation on performance. Further, psychological factors that may underpin improvisation were explored. In addition to some preliminary empirical findings, the successes and difficulties in adapting the DDD simulator are briefly discussed as part of an effort to achieved greater interdisciplinary integration.  
  Address Pacific Graduate School of Psychology, United States; Quimba Software, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Research Methods Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 506  
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Author Rafael A. Gonzalez pdf  isbn
openurl 
  Title Crisis response simulation combining discrete-event and agent-based modeling Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Architecture; Computational methods; Information systems; Integration testing; Multi agent systems; Agent-based model; Coordination; Crisis response; Discrete events; Environmental model; High level architecture; Simulation model; Simultaneous integration; Discrete event simulation  
  Abstract This paper presents a crisis response simulation model architecture combining a discrete-event simulation (DES) environment for a crisis scenario with an agent-based model of the response organization. In multi-agent systems (MAS) as a computational organization, agents are modeled and implemented separately from the environmental model. We follow this perspective and submit an architecture in which the environment is modeled as a discreteevent simulation, and the crisis response agents are modeled as a multi-agent system. The simultaneous integration and separation of both models allows for independent modifications of the response organization and the scenario, resulting in a testbed that allows testing different organizations to respond to the same scenario or different emergencies for the same organization. It also provides a high-level architecture suggesting the way in which DES and MAS can be combined into a single simulation in a simple way.  
  Address Delft University of Technology, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 535  
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Author Tim J. Grant pdf  isbn
openurl 
  Title Towards mixed rational-naturalistic decision support for command & control Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Control systems; Decision support systems; Information systems; Planning; Analytic; Ccvc; Intuitive; Naturalistic; Ooda-Rr; Rational; Decision making  
  Abstract Information systems for crisis response and management, including military Command & Control systems, are designed to support their users' decision-making processes. Decision making can be rational or naturalistic. Psychologists have shown that experienced decision makers under time pressure prefer using naturalistic methods. Case studies of four implemented Command & Control systems show that most decision support assumes rational decision making. Some support for naturalistic decision making is becoming available. We identify a mix of rational and naturalistic decision support tools as being desirable for flexible Command & Control.  
  Address Netherlands Defence Academy, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 546  
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Author Dan Harnesk; Sören Samulesson; John Lindström pdf  isbn
openurl 
  Title Action research supported implementation of a crisis competence centre Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Hardware; Action research; Actor network theory; Crisis management; Emergency webportal; Regional crisis competence centre; Information systems  
  Abstract The purpose of this paper is to describe the development of a regional crisis competence centre in Sweden. The overall research approach utilizes action research methodology to support the development process. The overall development process is divided into three steps; early need finding, the organizational platform, and business development. This paper is devoted to the first phase – early need finding – which deals with the specific needs and demand of four municipality organizations and how these requirements can be converged into a organizational setting that correspond to national crisis management strategies as well as regional responsibilities in crisis management. The research approach is action based and the theoretical considerations to support progress in development activities are from the Actor Network Theory (ANT). The main conclusion from the research is that the formation of a crisis competence centre revolves around sharing competences, and compromising between internal and external objectives in the progress towards a common goal.  
  Address Div. of Information Systems Science, Lulea University of Technology, SE-97187, Luleå, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 560  
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Author María Hernandez; Susana Montero; David Díez; Ignacio Aedo; Paloma Díaz pdf  isbn
openurl 
  Title Towards an interoperable data model for forest fire reports Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Data structures; Deforestation; Emergency services; Fires; Information systems; Different granularities; Edxl-De; Forest fires; Heterogeneous data; Independent systems; Reference modeling; Scattered sources; XML schemas; Interoperability  
  Abstract The creation of action statistics of fire extinction services is a common activity in the management of forest-fires emergencies. The compilation of action data and the elaboration of statistics based upon those data allow drawing relevant information about forest fires emergencies and fire extinction services. The creation of action statistics requires the exchange of heterogeneous data, with different granularity and detail, among scattered sources. This paper introduces a Forest Fire Report Data Model devoted to be a data reference model for sharing and exchanging forest fire reports in order to achieve syntactic interoperability among independent systems. The definition of the model has been based on the review of forest fire statistics made by different agencies as well as the experience gained in developing an information system, called SIU6, for the creation of action reports of.  
  Address Computer Science Department, Laboratorio DEI, Universidad Carlos III, Madrid, Spain  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Standardization and Ontologies Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 573  
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Author Michael Hiete; Mirjam Merz pdf  isbn
openurl 
  Title An indicator framework to assess the vulnerability of industrial sectors against indirect disaster losses Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Decision making; Decision support systems; Disasters; Indicators (instruments); Information systems; Business continuity planning; Crisis management; Decision supports; Indicator frameworks; Industrial production; Information sharing; Mitigation measures; Vulnerability assessments; Information management  
  Abstract Natural and man-made hazards may affect industrial production sites by both direct losses (due to physical damage to assets and buildings) and indirect losses (production losses). Indirect losses, e.g. from production downtimes, can exceed direct losses multiple times. Thus, the vulnerability of industrial sectors to indirect losses is an important component of risk and its determination is an important part within risk analysis. In this paper a conceptual indicator framework is presented which allows to assess the indirect vulnerability of industrial sectors to different types of disasters in a quantitative manner. The results are useful for information sharing and decision making in crisis management and emergency planning (mitigation measures, business continuity planning), since the developed indicator system helps to take the complex phenomenon of industrial vulnerability and the underlying interdependencies into account. Besides the identification and conceptual motivation of the indicators, methodical aspects such as standardization, weighting and aggregation are addressed.  
  Address Institute for Industrial Production, University of Karlsruhe (TH), Germany; Center for Disaster Management and Risk Reduction Technologies (CEDIM), Institute for Industrial Production, University of Karlsruhe (TH), Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 579  
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Author Geoffrey Hoare; Rhonda White; Jack Pittman; Linn Marks Collins; Jorge H. Roman; James E. Powell; Mark L.B. Martinez; Ketan K. Mane; Xiang Yao; A. Shelly Spearing; Miriam E. Blake pdf  isbn
openurl 
  Title Using text analysis to reduce information overload in pan flu planning and response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords  
  Abstract  
  Address Florida Department of Health, United States; Los Alamos National Laboratory, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 587  
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Author Michael Howden pdf  isbn
openurl 
  Title How humanitarian logistics information systems can improve humanitarian supply chains: A view from the field Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Disaster prevention; Disasters; Logistics; Supply chain management; Disaster management; Disaster management cycles; Humanitarian logistics; Humanitarian operations; Information flows; Sharing information; Information systems  
  Abstract Humanitarian logistics represents a broad range of activities taking place within humanitarian organizations, the bulk of these activities are also components of a broader humanitarian supply chain – The network involved with providing physical aid to beneficiaries. Humanitarian logistics information systems improve information flows, which integrates logistics units more efficiently with non-logistics units within the humanitarian supply chains and provides better feedback to donors, ensuring more effective operations. Humanitarian logistics activities occur across the disaster management cycle. Humanitarian logistics information systems not only improve logistics activities in each phase, but can improve the continuity of humanitarian operations by sharing information throughout the transition of different disaster management cycle phases. Through collaboration between organizations, humanitarian logistics information systems also have the potential to reduce corruption and the market distortion which can occur during humanitarian operations.  
  Address Humanitarian Consultant, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 597  
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Author Amanda L. Hughes; Leysia Palen pdf  isbn
openurl 
  Title Twitter adoption and use in mass convergence and emergency events Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Crisis informatics; Emergency; Micro-blogging; Social media; Twitter; Social networking (online)  
  Abstract This paper offers a descriptive account of Twitter (a micro-blogging service) across four high profile, mass convergence events-two emergency and two national security. We statistically examine how Twitter is being used surrounding these events, and compare and contrast how that behavior is different from more general Twitter use. Our findings suggest that Twitter messages sent during these types of events contain more displays of information broadcasting and brokerage, and we observe that general Twitter use seems to have evolved over time to offer more of an information-sharing purpose. We also provide preliminary evidence that Twitter users who join during and in apparent relation to a mass convergence or emergency event are more likely to become long-term adopters of the technology.  
  Address University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language (up) English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 604  
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