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	Author	Gisli Olafsson
	Title	Humanitarian response in the age of mass collaboration and networked intelligence			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Humanitarian response; Information sharing; Large-scale disasters; Mass collaboration; Mobile communication networks; Networked intelligence; Response systems; Satellite based networks; Societies and institutions
	Abstract	The current humanitarian system is based on institutions created during the Industrial Age. It was built when connectivity was a very scarce resource and information sharing was something that only happened during meetings. The increased resiliency of mobile communication networks and the proliferation of satellite based network connectivity have lead to information being much easier to share. At the same time the rise of social networks and the explosive growth of mobile ownership amongst the affected communities has lead to a new way of communicating. Furthermore the large institutional humanitarian response organizations are no longer the only responders, with multiple smaller organizations responding. This paper looks at the opportunities new technologies have provided in rethinking the humanitarian response system and how new approaches may address some of the key issues faced in large-scale disasters in recent years. Â© 2012 ISCRAM.
	Address	NetHope Inc., United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Humanitarian Challenges	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	48
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	Author	Glenn I. Hawe; Duncan T. Wilson; Graham Coates; Roger S. Crouch
	Title	STORMI: An agent-based simulation environment for evaluating responses to major incidents in the UK			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Multicore programming; Simulators; Storms; Agent based simulation; Emergency preparedness; Emergency response; Major incidents; Mass casualty incidents; Multi-core processor; Multiple program multiple datum; Work-in-progress; Emergency services
	Abstract	This paper describes work-in-progress regarding STORMI, an agent-based simulation environment for evaluating the response by the emergency services to hypothetical major incidents in the UK. At present, STORMI consists of two main components: a Scenario Designer and a Simulator. The Scenario Designer enables the setting up of a hypothetical multi-site mass casualty incident anywhere in the UK, along with the resources which may be considered for responding to it. This provides input to the Simulator, which through its Multiple Program Multiple Data architecture, models the agents and their environment at a higher level of detail inside incident sites than it does outside, thus focusing attention on the areas of most interest. Furthermore, the multiple programs of the Simulator execute concurrently, thus targeting multi-core processors. Â© 2012 ISCRAM.
	Address	School of Engineering and Computing Sciences, Durham University, Durham, United Kingdom
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Intelligent Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	124
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	Author	Heide Lukosch; Theo Van Ruijven; Alexander Verbraeck
	Title	The other city – Designing a serious game for crisis training in close protection			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Commerce; Information systems; Virtual reality; Close protection; Realism; Serious games; Urban environments; Virtual worlds; Design
	Abstract	Effective training methods are key to successful crisis management in close protection. This paper discusses the outcomes of a project on the development of a serious game, a virtual training environment for close protection. The aims of the game are to improve situational awareness and communications skills at the individual and team level. Two game designs, developed with two different game engines, are presented and discussed in relation to the project's objectives. Comparison of the two designs shows that several trade-offs are encountered when developing a training game with the available technology. Technological features of the game engines, and differences in time invested in the development of different aspects of the games, make that the two designs meet different project objectives. Simultaneously reaching all project objectives in a single design seems impossible with the two game engines. This paper discusses the different trade-offs that were encountered in the project and presents the major challenges that lie ahead. Â© 2012 ISCRAM.
	Address	Delft University of Technology, Netherlands
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Serious Games for Crisis Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	158
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	Author	Hina Aman; Pourang Irani; Hai-Ning Liang
	Title	A review of information communication technology applied on common tasks during times of emergency			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Development and technology; Emergency response systems; Information communication technology; Technology usages; Disasters
	Abstract	Research in emergency response systems has produced significant literature in a very short span of time. We review a corpus of published works on how Information Communication Technology (ICT) is being utilized and the type of tasks ICT attempts to support in the event of a crisis due to disasters, whether natural or man-made. In our research, we have been able to distinguish eight types of tasks supported by technology during a disaster. We list some of these technologies used by the public, practitioners and researchers to illustrate the current trends of technology usage. We also identify gaps and technology needs that require our attention. Given the increasing frequency and severity of disasters, this research is timely as it (1) contributes to our understanding of the trends of development and technology use during times of crises and (2) identifies potential areas for future work to improve ICT's role during times of emergency. Â© 2012 ISCRAM.
	Address	University of Manitoba, Winnipeg, MB, Canada
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	73
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	Author	Holger Fischer; Florian Klompmaker
	Title	Enriching disaster control management based on human-centered design			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Iterative methods; Job analysis; Mobile devices; Control management; Federal agency; Human-centered designs; Interactive tables; Management process; Rescue activities; Thw; User need; Disasters
	Abstract	Hurricanes or earthquakes reveal the increasing importance of the research in disaster control management, which is essential to coordinate the amount of rescue activities. The German Federal Agency for Technical Relief is responsible for tasks like coordination, high capacity pumping and infrastructure. To support them in their management process and to improve the efficiency and the effectiveness in their workflow, we built an interactive table and established a human-centered design process to understand the context of use and to create a system out of the users' perspective. In this paper we present further scenarios as a result of the second iteration in performing human-centered design methods together with experts in the domain. We show that methods like ethnography studies, task analyses or workshops are suitable and essential in this context and arise in helpful tools that support the experts with additional information in case of decisions. Â© 2012 ISCRAM.
	Address	University of Paderborn, C-LAB, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Human Experiences in the Design of Crisis Response and Management Services and Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	107
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	Author	Huizhang Shen; Jingwen Hu; Jidi Zhao; Jing Dong
	Title	Ontology-based modeling of emergency incidents and crisis management			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Artificial intelligence; Database systems; Decision support systems; Information systems; Ontology; Reusability; Risk management; Semantics; Crisis management; Crisis response; Decision supports; Emergency Decision-making; Emergency Incidents; Emergency management systems; Emergency response; Relational Database; Information management
	Abstract	With the frequent occurrence of emergency incidents in recent years, developing intelligent and effective decision support systems for emergency response and management is getting crucial to the government and public administration. Prior research has made many efforts in constructing crisis databases over the decades. However, existing emergency management systems built on top of these databases provide limited decision support capabilities and are short of information processing and reasoning. Furthermore, ontology based on logic description and rules has more semantics description capability compared to traditional relational database. Aiming to extend existing studies and considering ontology's reusability, this paper presents an approach to build ontology-based DSSs for crisis response and management. Â© 2012 ISCRAM.
	Address	Department of Management Information Systems, Shanghai Jiao Tong University, Shanghai, 200052, China; Department of Public Administration, East China Normal University, Shanghai, 200062, China
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Intelligent Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	206
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	Author	Hüseyin Can Ünen
	Title	Developing a framework for a social vulnerability and consequence-based post-disaster behavior analysis methodology			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Damage detection; Information systems; Seismology; Affected population; Assessment methodologies; Behavior analysis; Population estimate; Seismic loss; Social resiliency; Social vulnerability; Structural damages; Economic and social effects
	Abstract	The proposed study is expected to focus on the less investigated areas by the previous seismic risk analyses in Turkey. Most of the existing loss assessment methodologies focus on structural damage, infrastructural damage, economic impact, and casualties. However, affected population estimates and development of plans for the immediate needs and recovery requirements of the surviving population are also of equal importance. The proposed framework in this aspect will be utilizing previous social vulnerability and seismic loss assessment studies to develop an analysis methodology for affected population and social response analyses. The methodology is expected to help response planners and decision makers in determining the needs for the surviving population in the recovery process. Â© 2012 ISCRAM.
	Address	Istanbul Technical University, Turkey
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	75
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	Author	Jack Pagotto; Darrell O'Donnell
	Title	Canada's multi-agency situational awareness system – Keeping it simple			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Atoms; Bioinformatics; Civil defense; Computer architecture; Disasters; Geographic information systems; Information dissemination; Information systems; Maps; Risk management; Virtual reality; Cap; Collaboration; Common alerting protocols; Data aggregation; Emergency management; GeoRSS; Hub; Incident; Information exchanges; Multi agencies; Open Standards; Situational awareness; System-of-systems; Information management
	Abstract	The Canadian Multi-Agency Situational Awareness System (MASAS) is rapidly becoming Canada's national system for exchanging emergency management incident-relevant information amongst multiple agencies and jurisdictions. Through the use of structured information aligned with open standards, and a centrally managed open architecture, MASAS provides a trusted virtual community with the ability to seamlessly exchange emergency management information. MASAS offers an information exchange architecture that is based around a highly resilient system of data aggregation hubs that are easily accessible directly or through third party commercial tools by emergency management officials at all levels, from the smallest community in the most remote areas of Canada's north to key federal stakeholders such as the federal Government Operations Centre or the Canadian military. This paper highlights the key design principles, experimental activities, and technology implementation strategies that are positioning MASAS as a Canadian success story in the making – from coast to coast to coast. Â© 2012 ISCRAM.
	Address	Centre for Security Science, Canada; Continuum Loop Inc., Canada
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Inter-Organizational Exercises and Operations	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	182
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	Author	Jacqueline Floch; Michael Angermann; Edel Jennings; Mark Roddy
	Title	Exploring cooperating smart spaces for efficient collaboration in disaster management			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Disaster prevention; Disasters; Information management; Information systems; Space platforms; Ubiquitous computing; Crowd participation; Cscw; Current practices; Disaster management; Disaster scenario; Disaster zones; Social computing; User evaluations; Human resource management
	Abstract	This paper discusses the applicability of Cooperating Smart Spaces in the disaster management realm and their potential to increase the efficiency and effectiveness of rescue relief teams. The Cooperating Smart Space is a novel concept that combines and extends pervasive computing and social computing to support smart space management and community collaboration. Based on an analysis of current practice, we illustrate how the concept can be exploited in the assessment of a disaster scenario in order to improve information management, collaboration between expert teams and cooperation with online volunteers outside of the disaster zone. We present the results of an initial user evaluation by disaster management experts and conclude with important implications for the design of a Cooperating Smart Space platform. Â© 2012 ISCRAM.
	Address	SINTEF, ICT, Norway; German Aerospace Center (DLR), Germany; Waterford Institute of Technology (TSSG), Ireland
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	108
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	Author	Jason R.C. Nurse; Sadie Creese; Michael Goldsmith; Rachel Craddock; Glyn Jones
	Title	An initial usability evaluation of the secure situation awareness system			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Crisis management; Human experience; Situation awareness; System evaluation; Usability; User testing; Bioinformatics
	Abstract	The importance of situation awareness systems in crisis-management scenarios cannot be emphasised enough. These systems enable entire disaster situations to be mapped out in a real-time fashion thereby aiding significantly in human decision-making and the necessary positioning, management and deployment of resources. As a result of the core role these systems play in responding to crises, it is vital that they are highly usable and optimized for human cognition and experience. In this paper we consider this reality in the context of an initial evaluation of the visualisation interface of a situation-awareness tool called Secure Situation Awareness (SSA). Our evaluation seeks to gather useful feedback from potential end-users on the usability of the tool's interface to feed into the design and development of interfaces for similar systems. Â© 2012 ISCRAM.
	Address	Department of Computer Science, University of Oxford, United Kingdom; Thales UK Research and Technology, United Kingdom
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Human Experiences in the Design of Crisis Response and Management Services and Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	176
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	Author	Jean-François Gagnon; Martin Rivest; François Couderc; Sébastien Tremblay
	Title	Capturing the task model of experts in emergency response using SYnRGY			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Risk management; Emergency management; Emergency response; Inherent complexity; Innovative models; Measurement and simulation; Realistic environments; Team measurement; Technological tools; Emergency services
	Abstract	The need for better team measurement in realistic environments has been recognized as one of the key challenges that characterize the field of team work studies (Salas, Cooke, & Rosen, 2008). This challenge is particularly hard to address in the context of emergency response, due to the inherent complexity and dynamism of the domain. Emergency response is part of the emergency management cycle, and refers to the mobilization of the adequate actors and resources to mitigate the impact of an incident on the public and on the environment (Abrahamsson, Hassel, and Tehler, 2010). Emergency response often requires the cooperation of multiple agencies such as police, medical, and fire services, consequently increasing the complexity of such operations. We report of how SYnRGY – a human-centered emergency response technological tool – is embedded with extensive measurement and simulation capabilities to allow tracing of experts' task models in a silent and reliable way. We describe how these capabilities; combined with an innovative modeling technique – dynamic cognitive task modeling – can be used to extract experts' representations of the task. We discuss the importance of such a model for training, improvement of emergency response procedures and development of emergency response tools. Â© 2012 ISCRAM.
	Address	UniversitÃ© Laval, Canada; Thales Canada Inc., Canada
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Poster Session	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	115
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	Author	Jeannette N. Sutton
	Title	When online is off: Public communications following the February 2011 Christchurch, NZ, earthquake			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Earthquakes; Information systems; Crisis communications; Disaster response; Electronic channels; Information access; Local government; On-line communication; Public communications; Social media; Disasters
	Abstract	This work in progress investigates the communication issues encountered and the strategies used by local government to communicate electronically with disaster affected individuals in the immediate aftermath of the February 2011 earthquake in Christchurch, NZ. It also provides a preliminary examination of the effects of information access on individual perceptions of community resiliency. We draw from a variety of data sources, including field research, interviews, and focus groups with local community members. Ongoing survey research will be integrated into future papers and presentations. This research provides insight into online crisis communications and the effectiveness of strategies to communicate with members of the public in a post-disaster environment when there is limited access to information via electronic channels. Â© 2012 ISCRAM.
	Address	University of Colorado, Colorado Springs, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	213
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	Author	Jeannette N. Sutton; Emma S. Spiro; Britta Johnson; Sean M. Fitzhugh; Mathew Greczek; Carter T. Butts
	Title	Connected communications: Network structures of official communications in a technological disaster			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Disasters; Information dissemination; Information systems; Oil spills; Direct communications; Informal communication; Information exchanges; Micro-blogging services; Network structures; On-line information; Social media; Technological disasters; Social networking (online)
	Abstract	Informal online communication channels are being utilized for official communications in disaster contexts. Channels such as networked microblogging enable public officials to broadcast messages as well as engage in direct communication exchange with individuals. Here we investigate online information exchange behaviors of a set of state and federal organizations during the Deepwater Horizon 2010 oil spill disaster. Using data from the popular microblogging service Twitter, we analyze the roles individual organizations play in the dissemination of information to the general public online, and the conversational microstructure of official posts. We discuss characteristics and features of following networks, centrality, and conversational dynamics that may affect information exchange in disaster. This research provides insight into the use of networked communications during an event of heightened public concern, describes implications of conversational features, and suggests directions for future research. Â© 2012 ISCRAM.
	Address	University of Colorado, Colorado Springs, United States; University of California, Irvine, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	214
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	Author	Jennifer L Chan; Robert Colombo; Altaf Musani
	Title	Mapping libyan health facilities – A collaboration between crisis mappers and the world health organization			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Geographic information systems; Information systems; Mapping; Crisis mappings; Geographic information; Health facilities; Health organizations; Health systems; Planning phasis; World Health Organization; Health
	Abstract	This practitioner report describes a recent example of the growing opportunities between humanitarian health organizations and the crisis mapping community. The World Health Organization (WHO) partnered with volunteer crisis mappers to quickly collect information and map over 600 health facilities after the 2011 Libya Crisis. This new collaboration between WHO staff, volunteers, technologists, GIS specialists, health cluster partners and a researcher helped provide health and geographic information to support the planning phases of an in-depth countrywide health facility assessment. Outcomes of this collaboration will also aid recovery and reconstructions efforts for the Libyan health system. Â© 2012 ISCRAM.
	Address	Harvard Humanitarian Initiative, Northwestern University, United States; World Health Organization, Mediterranean Centre, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Humanitarian Challenges	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	91
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	Author	Jill L. Drury; Amanda Anganes; Heather Byrne; Maria C. Casipe; Roger Dejean; Simone Hill; Tristan Lewis; Jesse Lucas; Eric McCann
	Title	Badge-primed decision making			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Decision making; Decision support systems; Flow visualization; Information systems; Badges; Decision supports; Emergency responders; Emergency response; Icons; Option awareness; Primary contribution; Work-in-progress; Emergency services
	Abstract	We have been investigating new decision support methods for emergency responders. Most recently, we have added to our decision support prototype the concept of “badges”: symbols that cue decision makers to the top-ranked option(s) that are the recommended alternatives for a particular decision. This paper provides the rationale for badges, a description of the initial implementation, results from our first experiment with badges, and a discussion of the next steps. As a report on work-in-progress, the primary contribution of this paper is the description of the concept of badges and its proposed use for emergency response decision making. Â© 2012 ISCRAM.
	Address	University of Massachusetts Lowell, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Track Decision Support Methods for Complex Crises	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	101
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	Author	Jill L. Drury; Gary L. Klein; Mark Pfaff; Steven O. Entezari
	Title	Establishing collaborative option awareness during crisis management			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Decision making; Decision support systems; Information systems; Chat; Decision space; Option awareness; Robust decisions; Situation space; Emergency services
	Abstract	This paper presents empirical results of the use of a novel decision support prototype for emergency response situations, which was designed to enhance the understanding of the relative desirability of one potential course of action versus another. We have termed this understanding “option awareness.” In particular, this paper describes the process employed by pairs of experiment participants while performing emergency responder roles using different types of “decision space” visualizations to help them collaborate on decisions. We examined the decision making process via a detailed analysis of the communication between the cooperating team members. The results yield implications for design approaches for visualizing option awareness. Â© 2012 ISCRAM.
	Address	MITRE Corporation, Bedford, MA, United States; MITRE Corporation, McLean, VA, United States; Indiana University, Indianapolis, IN, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Track Decision Support Methods for Complex Crises	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	102
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	Author	Johannes Sautter; Sebastian Kurowski; Heiko Roßnagel; Wolf Engelbach; Jan Zibuschka
	Title	Interoperability for information systems in public urban transport security: The SECUR-ED interoperability notation			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Mass transportation; Unified Modeling Language; Urban transportation; Notation; Public transport; Secur-Ed; Security; Uml; Interoperability
	Abstract	In public transport and at large urban hubs, such as metro or train stations, transport operators and first responders collaborate in the prevention of and reaction to security issues. Within the EU demonstration project SECUR-ED a specific notation for interoperability of information systems in the domain of public transport security was developed. (In this context, the interoperability of actual operating systems is not the focus.) Based on UML (Unified Modelling Language), the notation language offers the possibility for structured modelling of system-of-systems architectures. Four interoperability object templates and their interdependencies form the underlying basis. Domain-specific annotation rules and guidelines for interoperability objects and their sub-component structures allow collaboration and interpretation of this model on various granularities and stages during a systems engineering process. Â© 2012 ISCRAM.
	Address	Fraunhofer IAO, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	200
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	Author	Jonas Lundberg; Rego Granlund; Annevi Fredäng
	Title	Scenario play workshops – Co-design ofemergency response scenarios for information technology design in collaboration with emergency response personnel			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Design; Information systems; Natural resources management; Personnel training; Resource allocation; Co-designs; Dynamic planning; Emergency response; Functional resonance; Resilience; Emergency services
	Abstract	We describe a co-design method for emergency response scenario creation, to support the evaluation of new information technologies. The aim of our use of the method were to achieve scenarios that could be used in experiments or training sessions with professional emergency response personnel. We have analyzed how the method facilitated the design of scenarios (events, resource demands, communication between players), and the description of constraints in a resource management matrix. Our research indicates that the resource management matrix could be an important complement to function-centric analysis methods such as Functional Resonance Analysis Method (FRAM). We also illustrate how the interplay between play and situation description allowed us to simultaneously design and validate the scenarios with respect to playability versus resource demands. We discuss how the resource matrix can be used to adjust the validated scenarios after the design sessions. Â© 2012 ISCRAM.
	Address	Linköping University, Sweden; Santa Anna Research Institute, Sweden; Räddningstjänsten Östra Götaland, Sweden
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Human Experiences in the Design of Crisis Response and Management Services and Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	159
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	Author	Joris Field; Arjan Lemmers; Amy Rankin; Michael Morin
	Title	Instructor tools for virtual training systems			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Human resource management; Information systems; Personnel training; Planning; Crisis management; Planning process; Training exercise; Virtual training environments; Virtual training systems; E-learning
	Abstract	Crisis management exercises require a lot of preparation and planning to ensure that the training objectives are met. This is often a time consuming and expensive process and can be a major barrier to setting up frequent crisis management training sessions. The introduction of virtual training environments to supplement the live exercises enables the development of tools to support the instructors in their planning, management, observation and analysis of training exercises. This can simplify the planning process, and give instructors control over the configuration of the exercises to tailor them to the needs of individual trainees. In this paper we present a tool that supports instructors in the planning of virtual exercises, and can be used to provide templates for live exercises. This tool has been developed with ongoing feedback from instructors and crisis management personnel and forms part of a crisis management virtual training system. Â© 2012 ISCRAM.
	Address	National Aerospace Laboratory, NLR, Netherlands; LinkÃ¶ping University, Netherlands; VSL Systems, Netherlands
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Serious Games for Crisis Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	106
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	Author	José H. Canós-Cerdá; Carmen Penadés; Abel Gómez; Marcos R. S. Borges
	Title	SAGA: An integrated architecture for the management of advanced emergency plans			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Architecture; Civil defense; Disasters; Information services; Information systems; Life cycle; Risk management; Advanced process; Automatic tools; Document management; Emergency management; Emergency plans; Emergency response; Integrated architecture; Software and hardwares; Human resource management
	Abstract	Despite the significant advances that software and hardware technologies have brought to the emergency management field, some islands remain where innovation has had little impact. Among them, emergency plan management is of particular relevance due to their key role in the direction of teams during responses. Aspects like coordination, collaboration, and others are spread in plain text sentences, impeding automatic tool support to improve team per-formance. Moreover, administrative management of plans becomes a mere document management activity. In this paper, we present SAGA, an architecture that supports the full lifecycle of advanced emergency plan management. By advanced we mean plans that include new types of interaction such as hypermedia and advanced process definition languages to provide precise specification of response procedures. SAGA provides all the actors involved in plan management a number of tools supporting all the stages of the plan lifecycle, from its creation to its use in training drills or actual responses. It is intended to be instantiated in systems promoted by civil defense agencies, providing administrative support to plan management; additionally, editing tools for plan designers and tools for analysis and improvement of such plans by organizations are provided. Plan enactment facilities in emergency response are also integrated. To our knowledge, it is the very first proposal that covers all the aspects of plan man-agement. Â© 2012 ISCRAM.
	Address	ISSI, DSIC, Universitat Politécnica de Valéncia, Spain; Programa de Pós Graduaçao em Informática, Departamento de Ciéncia da Computaçao, Universidade Federal do Rio De Janeiro, Brazil
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Planning and Foresight	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	88
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	Author	Jose J. Gonzalez; Ole-Christoffer Granmo; Bjørn Erik Munkvold; Frank Y Li; Julie Dugdale
	Title	Multidisciplinary challenges in an integrated emergency management approach			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Civil defense; Information systems; Networks (circuits); Oil fields; Risk management; Social sciences computing; Virtual reality; Citizen participation; Emis; Human-Centered Sensing; Integrated Operations; Virtual collaboration; Disasters
	Abstract	The University of Agder, Norway, has recently founded a Centre for Integrated Emergency Management (CIEM). The centre brings together a highly multi-disciplinary group of local and international researchers in technology and the social sciences. This paper presents an interdisciplinary vision for large-scale integrated emergency management that has been inspired by the transition from platform centric to Integrated Operations in the oil and gas fields, which uses remote emergency control centers collaborating virtually with local responders. The paper discusses some of the most salient research challenges for Integrated Emergency Management. Â© 2012 ISCRAM.
	Address	University of Agder, Norway; University of Grenoble 2, France
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Planning and Foresight	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	116
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	Author	José Miguel Castillo; Starr Roxanne Hiltz; Murray Turoff
	Title	Monte Carlo and decision making support in crisis management			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Decision making; Information systems; Monte Carlo methods; Crisis management; Cross-national; Decision making support; Large scale disasters; Scenario-based simulations; Simulation; Simulation process; Simulation systems; Computer simulation
	Abstract	Simulation is an interdisciplinary science applicable to many branches of knowledge. One field in which simulation is relevant is decision making support (DMS), in which we use computers to run models of real or possible scenarios in order to evaluate alternative actions before carrying them out. We will obtain a useful simulation system only when the model (engine of the simulation process) has been made accurately to represent reality. Thus it is necessary to use a methodology that helps us to construct a simulation system. This paper presents some classifications of simulation systems and an introduction to the Monte Carlo method, with the objective of creating a framework of application of this method for the construction of simulation systems for decision making support in crisis management. One area of applicability is scenario-based simulations for training for cross-national teams to cooperate in large scale disasters. The final aim of this research will be the recommendation of standards and methodologies to build simulation systems in crisis management, specifically in decision making support. Â© 2012 ISCRAM.
	Address	Tecnalia, Madrid, Spain; New Jersey Institute of Technology, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Analytical Modelling and Simulation	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	90
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	Author	Jozef Ristvej.; Tomas Lovecek; Katarína Kampova
	Title	ESEC portal as a tool for improvement of security focused studies			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Education process; Educational systems; Esec; In-process; Labor markets; Practical requirements; Quality of education; Security; Education
	Abstract	This article describes progress within a project approved by The Education, Audiovisual and Culture Executive Agency (EACEA) in period from 10/2009 until 10/2012. The EACEA is responsible for the management of certain parts of the EU's programmes in the fields of education, culture and audiovisual. The idea of the eSEC project originated from the social requirement to increase the quality of education in the field of Security. The fault of the current educational systems is common detachment of the taught theory form the real practical requirements. That is the reason why it is necessary to focus more on the way in which the participants of education process can be prepared for the challenges which emerges from the labor market, which competencies are required and how it would be possible to link the educational systems of various institutions most efficiently. Therefore, the aim of our project eSEC is to develop and increase the competencies of students, pedagogues and research personnel working in the field of security, but even the expert public within the EU and the world. To achieve these objectives, an electronic portal eSEC is in process of development. Â© 2012 ISCRAM.
	Address	University of Å½ilina, Slovakia
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Education and Training	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	195
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	Author	Jun Zhuang; John Coles; Peiqiu Guan; Fei He; Xiaojun Shan
	Title	Strategic interactions in disaster preparedness and relief in the face of man-made and natural disasters			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Disaster prevention; Information systems; Investments; Adaptive adversary; Disaster preparedness; Federal governments; Local government; Natural and man-made disasters; Natural disasters; Public investments; Strategic interactions; Disasters
	Abstract	Society is faced with a growing amount of property damage and casualties from man-made and natural disasters. Developing societal resilience to those disasters is critical but challenging. In particular, societal resilience is jointly determined by federal and local governments, private and non-profit sectors, and private citizens. We present a sequence of games among players such as federal, local, and foreign governments, private citizens, and adaptive adversaries. In particular, the governments and private citizens seek to protect lives, property, and critical infrastructure from both adaptive terrorists and non-adaptive natural disasters. The federal government can provide grants to local governments and foreign aid to foreign governments to protect against both natural and man-made disasters. All levels of government can provide pre-disaster preparation and post-disaster relief to private citizens. Private citizens can also make their own investments. The tradeoffs between protecting against man-made and natural disasters – specifically between preparedness and relief, efficiency and equity – and between private and public investment, will be discussed. Â© 2012 ISCRAM.
	Address	Industrial and Systems Engineering, University at Buffalo, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Poster Session	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	244
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	Author	Kamil Panitzek; Tobias Bönning; Immanuel Schweizer; Gero Seipel; Max Mühlhäuser
	Title	Enhancing robustness of first responder communication in urban environments			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Mobile devices; Topology; Wireless mesh networks (WMN); Analysis; First Response; Resiliency; Urban areas; Wireless routers; Routers
	Abstract	Communication is crucial for first responders. Crisis management is nearly impossible without good means of communication. Unfortunately the communication technology used by first responders today does not scale well. Also most of the given infrastructure, such as cell towers, might be destroyed. In recent research ad-hoc and peer-to-peer based communication has been proposed to solve the problem of resilient communication. Most mobile devices are equipped with wireless transceivers that make them suitable to participate in ad-hoc networks. But node density might be too small for a connected topology. In this paper we, therefore, discuss the implications of an emergency switch for private wireless routers allowing them to transition to an emergency mode to create a supportive wireless mesh network. To analyze if such a network would result in a resilient topology real data from wireless routers in a city is gathered. We calculate the locations of private and public routers from GPS traces and compare the resulting networks with each other. Â© 2012 ISCRAM.
	Address	TU Darmstadt, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Wireless Connectivity Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	184
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