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Author (up) Johan Nordström; Björn Johan Erik Johansson pdf  isbn
openurl 
  Title Supporting Inter-Organizational Learning – A Review of Post-Excercise Knowledge Sharing Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Inter-organizational learning, knowledge sharing, exercise reports, double loop learning  
  Abstract Inter-organisational learning from exercises and response operations is crucial for improving overall response capacity for coping with cross-domain crisis events. In order to compile and disseminate experiences and acquired knowledge in the form of lessons learned, post-exercise reports are written. This paper presents a review of 17 Swedish post-exercise reports. The review was conducted with the aim to investigate whether such reports contained enough information to support inter-organisational learning, i.e. if learning goals were stated, how the event was described, method for evaluation, conclusions, and whether recommendations for change were sufficient for supporting inter-organisational learning. It was found that most reports did not support organisational development and lacked recommendations that were useful outside the own organisation or the

context of the specific exercise scrutinised. The results indicate the need for an exercise evaluation framework for inter-organisational exercises.
 
  Address Swedish Defence Research Agency  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1858  
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Author (up) Jorge Vargas-Florez; Grovher Palomino; Andres Flores; Gloria Valdivia; Carlos Saito; Daniel Arteaga; Mario Balcazar; Miguel Fernandez; José Oliden pdf  isbn
openurl 
  Title Identifying potential landslide location using Unmanned Aerial Vehicles (UAVs) Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Susceptibility mapping, disaster prevention, landslides, drones  
  Abstract The impact of landslides is determined by the previous state of vulnerability and susceptibility present in a

community. Vulnerability is related to physical aspects and susceptibility is defined as the propensity or

tendency of an area to be affected by the occurrence of a given hazard. Knowledge of geography allows us to

characterize and measure some of these factors. For example, in landslides called huaicos in Peru, these are

related to the existence of a slope and soil type of the hills favorable to the loosening of land masses, as well as

the increase in rainfall and the presence of streams. The use of UAVs (Unmanned Aerial Vehicles, commonly

called drones) for the identification of susceptibility zones is presented in this paper. The result is positive for

using the georeferenced data to identify potential landslide flow using as unique criterion surface slopes.
 
  Address Pontifical Catholic University of Peru, Peru;National University of Engineering, Peru  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T6- Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1887  
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Author (up) Juan Francisco Carías; Leire Labaka; Jose Maria Sarriegi; Andrea Tapia; Josune Hernantes pdf  isbn
openurl 
  Title The Dynamics of Cyber Resilience Management Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Cyber resilience, System dynamics, Critical infrastructure protection (CIP)  
  Abstract With the latent problem of security breaches, denial of service attacks, other types of cybercrime, and cyber incidents in general, the correct management of cyber resilience in critical infrastructures has become a high priority. However, the very nature of cyber resilience, requires managing variables whose effects are hard to predict, and that could potentially be expensive. This makes the management of cyber resilience in critical infrastructures a substantially hard task.

To address the unpredictability of the variables involved in managing cyber resilience, we have developed a system dynamics model that represents the theoretical behaviors of variables involved in the management of cyber resilience. With this model, we have simulated different scenarios that show how the dynamics of different variables act, and to show how the system would react to different inputs.
 
  Address University of Navarra, TECNUN, Spain;Pennsylvania State University, USA  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T1- Analytical Modeling and Simulation Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1879  
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Author (up) Jun Sasaki; Taeko Maejima; Shuang Li; Yusuke Sato; Minoru Hiyama pdf  isbn
openurl 
  Title Life-Area Broadcasting System (LABS) for Usual and Emergency Cases by Using Easy Contents Management System and New Speaker Devices Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Broadcasting, Artificial Voice, Emergency Information, Community Construction, Universal Design  
  Abstract The �community� has played an important role in enhancing the regional disaster management capabilities in

Japan. This paper proposes a Life-Area Broadcasting System (LABS) for usual and emergency cases. In order to

realize very simple and easy management of LABS, we developed the Easy Contents Management System

(ECMS). By this system, people can obtain life-area information related to their life support, small events and

accident news occurring at their living area not only in emergency cases but also in normal cases by voice, images

and text. Further, we developed some new Speaker Devices for unfamiliar users of ICT devices such as elderly

users. Those users can receive the service of LABS as like as a television or a radio broadcast terminal anytime

and every day. In this paper, we describe the concept of LABS and introduces the developed new systems and

devices.
 
  Address Iwate Preefctural University, Japan;Sato Watch Ltc.;Holonic Systems Ltc.  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T9- Universal Design of ICT in Emergency Management Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1913  
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Author (up) Katelynn Amaris Kapalo; Pamela Wisniewski; Joseph J. LaViola Jr. pdf  isbn
openurl 
  Title First In, Left Out : Current Technological Limitations from the Perspective of Fire Engine Companies Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Fire service, case study, sociotechnical analysis, work analysis, information systems  
  Abstract The cognitive demands and skills required of a fire engine company when assessing the scene of an incident and

the systems they use to manage this information are a matter of life or death. We conducted a case study with an

entire fire battalion in Florida (35 firefighters at varying levels of command) to assess their routine technology

needs. Using a cognitive work analysis approach, we found that the firefighters in our study relied on mission

critical systems that often failed, as well as disparate secondary systems that lacked integration. Capability gaps

and inaccessible data also increased the likelihood of errors, creating frustration in the systems that both helped

and hindered these firefighters in their daily job tasks. We describe what firefighters need from technology in its

present state and we outline usability issues for technology designers and practitioners to leverage in the design

of future systems.
 
  Address University of Central Florida, United States of America  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1895  
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Author (up) Kathleen Ann Moore pdf  isbn
openurl 
  Title Dark Web, Black Markets: The Utility of Dark in Disaster Recovery Research Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Deep Web, Dark Web, Surface Web, Black Markets, Crisis Response, Crisis Management  
  Abstract Black markets that develop after disaster events have potential to disrupt recovery efforts, and the Dark Web is the perfect facilitator of these markets. Lack of knowledge about the Dark Web: how to access it, how to safely, efficiently navigate the space, and prevailing myths about its dangers likely lead to this deficiency of research. To date, this area is a critically unexplored area of the Internet in the crisis research literature. This work examines this area of the Internet for utility and insight relevant to crisis managers. A pilot study on Puerto Rico in the months following Hurricane Maria reveals possible indicators of the development of black markets for prescription drugs, food, and water, which can impact long-term recovery and reconstruction efforts when these items are diverted from legal supply chains. As more people adopt this hidden part of the Internet, researchers and managers must do more to pay attention to activities that occur in this space.  
  Address James Madison University, United States of America  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1918  
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Author (up) Kathrin Eismann; Melanie Reuter-Oppermann; Kai Fischbach pdf  isbn
openurl 
  Title Towards Social Media Decision Support for Joined EMS and Crisis Logistics Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Crisis Logistics, EMS Logistics, Social Media, Decision-Making  
  Abstract In this paper, we investigate how social media can be utilised to support the integration of emergency medical services (EMS) and crisis management activities. We explore the literature both on social media in crisis management and on EMS logistics to elaborate on their potential to support EMS logistics planning based on the experiences from crisis management. We then discuss how social media data can be used for tactical and strategic decision-making using location data to improve demand forecasting and planning for both routine emergencies and crises.  
  Address University of Bamberg, Germany;Karlsruhe Institute of Technology, Germany  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T4- Logistics and Supply-Chain Management in Crisis Response Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1935  
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Author (up) Katrina Petersen pdf  isbn
openurl 
  Title Managing Risk Across Borders: ethical implications of engaging information technology for transboundary disaster collaboration Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Ethics, Transboundary, Responsibility, Collaboration, Information Technology  
  Abstract Disaster management is increasingly becoming a project in managing diversity, from cross-organisational collaboration to inclusivity of voices. This is particularly prevalent when dealing with transboundary risks. New information technologies support these transboundary interactions by compiling diverse information and sources to build collaborative insight beyond what any individual organisation can know. This paper explores the ethical concerns that planners and responders face as they work with these collaborative information technologies to engage with data from other organisations, based in different data frameworks, socio-political priorities, goals, and cultures of risk. It draws on the ethical impact assessment of a cross-border collaborative crisis planning platform currently under development in the H2020 project IN-PREP to examine ethical tensions around equity, inclusion, diversity, solidarity, accountability and transparency. It discusses the consequences of such design foci for an agency?s ability to notice ethical risks that emerge from working in diversity.  
  Address Trilateral Research Ltd., United Kingdom  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1982  
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Author (up) Kenny Meesters; Vittorio Nespeca; Tina Comes pdf  isbn
openurl 
  Title Designing Disaster Information Management Systems 2.0: Connecting communities and responders Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Information Systems, Community Engagement, Participatory Systems, Systems Design, Inclusive Systems  
  Abstract Information and supporting information systems is a key element in an effective emergency response. From

creating situational awareness to informed decision making, information enables responders to optimize their

decisions and operations. Today, with the increased availability of information technology around the globe, a

new active player in the field of information management is emerging as communities are becoming increasingly

active in the field of information gathering, analyzing and sharing.

However, communities may have specific requirements and approaches to using information systems in crisis

situations. Moreover, connecting information systems between communities and responder pose specific

challenges due to the different information needs, capacities and incentives to use them. In this paper we build on

the DERMIS premises and explore through a case study if and how these principles apply to inclusive information

systems. We present the initial findings of this work of designing information systems involving both communities

and formal responders.
 
  Address Delft University of Technology, The Netherlands  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1950  
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Author (up) Kevin Wesendrup; Nicola Rupp; Adam Widera; Bernd Hellingrath pdf  isbn
openurl 
  Title Challenges and Trends of Data Management for Firefighting in Germany and the Netherlands Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Data management, challenges, trends, firefighting  
  Abstract For successful firefighting, information is key. In this work, a general overview of the current challenges and

trends of data management for firefighting in Germany and the Netherlands are examined. This was accomplished

by conducting a literature review to find out the current state-of-the-art in research. The results of the literature

review are then compared with expert sentiments and gaps between research and practice are revealed. Through

the review, six challenge categories are identified: cartographic data harmonization, IS standardization,

information gathering from unstructured data, canonical bodies of knowledge, and data-driven firefighting

support. The challenges and trends are discussed in the context of Germany and the Netherlands and significant

differences are presented. Lastly, the gaps between research and practice are thoroughly analyzed and potentials

for future work revealed.
 
  Address University of Münster, Germany  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1902  
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Author (up) Kristine Steen-Tveit; Jaziar Radianti pdf  isbn
openurl 
  Title Analysis of Common Operational Picture and Situational Awareness during Multiple Emergency Response Scenarios Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Full-scale drill, elicitation methods, situational awareness, common operational picture, information needs.  
  Abstract Disaster response operations require communication and coordination between agencies that seldom occurs in everyday workday situations. Furthermore, in such hybrid environments it is necessary to establish a common operational picture for the responders involved to support collaborative decision-making. The emergency responders must gain situational awareness, and this can further affect the quality of how they deal with the situation. Training in emergency situations is shown to be efficient for learning. In order to understand the complexity of working in unpredictable environments, an analysis of an audio-log from a large-scale drill was carried out. Moreover, this paper provides a definition of several categories for identifying the processes to establish situational awareness and a common operational picture among emergency responders. The analysis process revealed how the actors communicate and revealed an overall communication pattern.  
  Address University of Agder, Norway, Norway  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1931  
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Author (up) Kristoffer Karl Darin-Mattsson; Niklas Hallberg pdf  isbn
openurl 
  Title Do's and Don'ts in Inter-Organizational Crisis Management Exercises Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Inter-organizational, exercise, learning, crisis management, collaboration  
  Abstract It is commonly assumed that conducting exercises will contribute to better crisis management. However, the exact mechanisms of cause and effect are hard to isolate empirically. The objective of this paper is to compile and analyze the recommendations in the literature on inter-organizational exercises and learning. While not claiming to meet the strict scientific demand of empirical validation and general applicability, the compilation may nevertheless provide some guidance from research to practitioners. Forty-four papers about learning in interorganizational exercises were analyzed. Out of the analyzed papers, 28 discussed obstacles or success factors.

However, the recommendations applicable in one setting are not automatically valid in others, and some are even contradictory. The recommendations have therefore been categorized according to two criteria; when in the exercise cycle and for whom they apply. Several recommendations concern individual learning, but maximizing individual learning can sometimes hamper learning on the organizational level.
 
  Address Swedish Defence Research Agency (FOI), Sweden  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1957  
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Author (up) Larissa Aldehoff pdf  isbn
openurl 
  Title Renouncing Privacy in Crisis Management? People's View on Social Media Monitoring and Surveillance Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Social Media, Privacy, Security, Crisis Management, Surveillance  
  Abstract Social media is used during crises and disasters by state authorities and citizens to communicate and provide, gain

and analyze information. Monitoring of platforms in such cases is both a well-established practice and a research

area. The question, whether people are willing to renounce privacy in social media during critical incidents, or

even allow surveillance in order to contribute to public security, remains unanswered. Our survey of 1,024 German

inhabitants is the first empirical study on people�s views on social media monitoring and surveillance in crisis

management. We find the willingness to share data during an imminent threat depends mostly on the type of data:

a majority (63% and 67%, respectively) would give access to addresses and telephone numbers, whereas the

willingness to share content of chats or telephone calls is significantly lower (27%). Our analysis reveals diverging

opinions among participants and some effects of sociodemographic variables on the acceptance of invasions into

privacy.
 
  Address Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC)  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T13 - Privacy Risk Management in Critical Infrastructures Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1850  
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Author (up) Laura Petersen; Eva Horvath; Johan Sjöström pdf  isbn
openurl 
  Title Evaluating Critical Infrastructure Resilience via Tolerance Triangles: Hungarian Highway pilot case study Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords critical infrastructure resilience, tolerance triangles, questionnaire, IMPROVER  
  Abstract While accepted as part of critical infrastructure (CI) resilience, no consensus exists on how to measure the exact

minimum level of service or the rapidity of rapidly restoring services. The H2020 European project IMPROVER

(Improved risk evaluation and implementation of resilience concepts to critical infrastructure) suggests to use the

public?s declared tolerance levels for both minimum level of service and rapidity of service restoration as criteria

with which to evaluate if the resilience of a given CI is resilient enough. This paper demonstrates the development

of a questionnaire-based methodology to determine public tolerance levels. It then tests this methodology via a

pilot case study at IMPROVER?s Hungarian Highway Living Lab. The paper argues that public tolerance levels

are a reasonable choice for resilience evaluation criteria and demonstrates that the questionnaire-based

methodology permits one to evaluate public perception in such a way as to compare it to technical resilience

analyses.
 
  Address Euro-Mediterranean Seismological Centre (EMSC);French National Center for Scientific Research (CNRS);Magyar Közút Nonprofit Zrt;RISE Research Institutes of Sweden  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T14 - Protecting Critical Infrastructures in Crisis Situations Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1868  
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Author (up) Laure Fallou; Laura Petersen; Rémy Bossu; Frédéric Roussel pdf  isbn
openurl 
  Title Efficiently allocating safety tips after an earthquake – lessons learned from the smartphone application LastQuake Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Earthquake, Risk reduction, Disaster app, Safety tips, ELSI.  
  Abstract In a context of information overload, actors in disaster management are facing challenges to efficiently allocate critical information during a crisis. Based on the empirical experience of EMSC (Euro-Mediterranean Seismological Centre) with its application LastQuake, this paper explores ways to provide safety information in

a timely manner, to the people who actually need it. First we introduce the method used to design and implement universally understandable visual safety tips, taking Ethical, Legal and Social Issues (ELSI) into consideration. Then, results on the effective use of the feature are presented. Findings demonstrate the importance of designing universal tools to limit the use of personal data as well as the Necessity of developing a multichannel approach for efficient crisis information allocation.
 
  Address Euro-Mediterranean Seismological Centre (EMSC), France;Centre National de Recherche Scientifique (CNRS), France;CEA, DAM, DIF, F-91297 Arpajon, France  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1943  
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Author (up) Linda Elmhadhbi; Mohamed-Hedi Karray; Bernard Archimède pdf  isbn
openurl 
  Title A Modular Ontology for Semantically Enhanced Interoperability in Operational Disaster Response Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Semantic interoperability, modular ontology, upper-level ontology, mid-level ontology, disaster response  
  Abstract Up to now, the world has witnessed how inadequate communication capabilities can adversely affect disaster response efforts. There are various Emergency Responders (ERs) that potentially must work together towards a successful resolution of the disaster. However, the different terminologies and technical vocabularies that are being exchanged between the ERs may lead to a misunderstanding and lack of semantic integrity. Yet, understanding the semantics of the exchanged data is one of the major challenges. The purpose of this work is to define the complex knowledge of the ERs by proposing a common and modular ontology shared by all the stakeholders so as to come up with a common shared vocabulary in order to ensure semantic interoperability between ERs. In this paper, we present POLARISCO and we discuss how it was developed using Basic Formal Ontology as an upper-level ontology and Common Core Ontology as a mid-level ontology to define each module.  
  Address University of Toulouse, France  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T10- Knowledge, Semantics and AI for RISK and CRISIS management Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1960  
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Author (up) Liuqing Li; Edward A. Fox pdf  isbn
openurl 
  Title Understanding patterns and mood changes through tweets about disasters Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Disaster, Pattern, User Classification, Mood Detection, Twitter  
  Abstract We analyzed a sample of large tweet collections gathered since 2011, to expand understanding about tweeting

patterns and emotional responses of different types of tweeters regarding disasters. We selected three examples for

each of four disaster types: school shooting, bombing, earthquake, and hurricane. For each collection, we deployed

our novel model TwiRole for user classification, and an existing deep learning model for mood detection. We

found differences in the daily tweet count patterns, between the different types of events. Likewise, there were

different average scores and patterns of moods (fear, sadness, surprise), both between types of events, and between

events of the same type. Further, regarding surprise and fear, there were differences among roles of tweeters. These

results suggest the value of further exploration as well as hypothesis testing with our hundreds of event and trend

related tweet collections, considering indications in those that reflect emotional responses to disasters.
 
  Address Virginia Tech, United States of America  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1863  
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Author (up) Lixiong Chen; Monika Buscher; Yang Hu pdf  isbn
openurl 
  Title On Liquid Ground: Contesting the facts around Shouguang Flood on Weibo Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Chinese social media, fact contestation, transparency, authenticity, trust  
  Abstract As one of the most well-known social media platforms in China, Weibo provides an online public sphere. During the 2018 Shouguang flood, many people who were affected converged on the platform to discuss the disaster. The government ? the highest emergency management authority ? was accused of using censorship and other measures to suppress the coverage of the disaster. Based on an analysis of 34 qualitative interviews with Weibo users, of which nine directly address the Shouguang floods, this paper examines how three major actors contested facts and responsibilities during the disaster. Focusing on the state-censored, market-moderated social media context in China, our ongoing study provides new insights into a universal challenge of managing diverging interpretations and expectations in risk communication. We show that the establishing and framing of facts is inherently ethical and political. Time, time-space compression, liability and scales of risk responsibility emerge as critical points of friction. We draw on theories of risk governance, public discourse, computer supported collaborative work, and media studies for analysis and to articulate avenues for design.  
  Address Lancaster University, United Kingdom  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1979  
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Author (up) Lyuba Mancheva; Adam Carole; Dugdale Julie pdf  isbn
openurl 
  Title Multi-agent geospatial simulation of human interactions and behaviour in bushfires Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Multi-agent systems, cognitive agents, GIS, communication, bushfires  
  Abstract Understanding human behaviour and interactions in risk situations may help to improve crisis management

strategies in order to avoid the worst scenarios. In this paper we present a geospatial agent-based model and

simulation of human behaviour in bushfires. We have modelled the social interactions between different actors

involved in bushfires such as firefighter, police, emergency centre managers and civilians. We use the Belief,

Desire and Intention (BDI) architecture to model realistic human behaviour, and the FIPA-ACL standard to

model the communications. We use geospatial data to represent the environment in a realistic way. We show

how the model has been implemented and how we have unified the communications model and the BDI

architecture. Finally, we compare the processing time of two implementations of our model representing a 2D

simple and a 3D GIS environment.
 
  Address Univ. Grenoble Alpes, LIG, F-38000 Grenoble, France  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T5- Intelligent and Semantic Web Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1922  
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Author (up) Marco Polo Ruiz Herrera; Juan Sánchez Díaz pdf  isbn
openurl 
  Title Improving Emergency Response through Business Process, Case Management, and Decision Models Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Emergency response, Knowledge-intensive business, Business Process Model and Notation, Case Management Model and Notation, Decision Model and Notation  
  Abstract The emergency procedures contain a set of actions responsible for providing the necessary corrective measures to address an emergency. The relevance of contextual knowledge during emergency responses is of utmost importance since many decisions are made from the information gathered in real time that sometimes conflicts with the formal knowledge specified in the emergency plan. Consequently, tools that support the emergency plan mentioned must be sensitive to context and allow decision making at the time an emergency takes place. We demonstrate how Case Management Modeling Notation (CMMN) along with Decision Model and Notation (DMN) are very suitable approaches to obtain a flexible model adapted to the context-driven response processes.  
  Address Universitat Politècnica de València, Spain  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T1- Analytical Modeling and Simulation Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1944  
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Author (up) Mari Olsén; Niklas Hallberg; Kristoffer Darin Mattsson pdf  isbn
openurl 
  Title Who Learns from Crisis Management Exercises: An Explorative Study Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Learning, exercise, crisis management  
  Abstract Exercises are stated to be an important means to learn how to handle crises. However, it has been discussed who should participate and what can be learnt from them. Several roles are involved in the planning, execution and evaluation of exercises, such as participants, observers, facilitators and evaluators. This paper presents an empirical study of the differences in learning experiences between participants and observers. The study was based on interviews with participants and observers involved in a series of exercises at municipality level. The result shows that the participants? learning relates to individual experiences and how well they felt they performed the task. Meanwhile, the observers? learning experiences concerned organisational issues. The findings suggest that to achieve variation in learning experiences, which is important for inventing new solutions, crisis management organisations need to allow their personnel to try different roles in the exercises to increase the learning outcome.  
  Address Swedish Defence Research Agency, Sweden  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1936  
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Author (up) Marian Zulean; Gabriela Prelipcean; Florin Druga pdf  isbn
openurl 
  Title From Hindsight to Foresight: using collaborative methodologies to tackle the wicked problems and improve the the Emergency System Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Disaster, emergency management, wicked problem, Delphi, personalized emergency system  
  Abstract The main goal of this WiPe is to analyze a wicked problem of disaster management, to offer an external

evaluation on how the emergency system worked and to plan a foresight exercise able to design a personalized

emergency response services to citizens. The first part of the paper is rather a hindsight analysis regarding

disaster management of ?Colectiv 2015?, one of the worst manmade disasters in the recent Romanian history.

After four years of investigations and reports and many recovery measures ?Colectiv 2015? is still a complex

problem that needs external evaluation. The second part of the paper is a two-tier research: an intermediary

analysis of the wicked problem, using Barry Turner?s framework and a design of a foresight exercise. In the

Conclusions of WiPe we propose a design of research meant to: 1) better understand the causes and

shortcomings of disaster management and failure of foresight and 2) help the Emergency System in Romania

build a disaster resilience mechanism.
 
  Address University “Stefan cel Mare” of Suceava, Romania;University of Bucharest, Romania  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1962  
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Author (up) Marion Lara Tan; Raj Prasanna; Kristin Stock; Emma Hudson-Doyle; Graham Leonard; David Johnston pdf  isbn
openurl 
  Title Enhancing the usability of a disaster app: exploring the perspective of the public as users Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords usability inquiry, mobile application, disasters, alerts, public perspective  
  Abstract Limited research has studied how citizens? perspectives as end-users can contribute to improving the usability of disaster apps. This study addresses this gap by exploring end-user insights with the use of a conceptual disaster app in the New Zealand (NZ) context. NZ has multiple public alerting authorities that have various technological options in delivering information to the population?s mobile devices; including social media platforms, apps, as well as the Emergency Mobile Alert system. However, during critical events, the multiplicity of information may become overwhelming. A disaster app, conceptualised in the NZ context, aims to aggregate, organise, and deliver information from official sources to the public. After the initial conceptual design, a usability inquiry was administered by interviewing members of the public. Partial results of the inquiry show that the public?s perspective has value; in the process of understanding the new user?s viewpoint, usability highlights and issues are identified.  
  Address Massey University, New Zealand;GNS Science, New Zealand  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1946  
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Author (up) Martin Hilljegerdes; Ellen-Wien Augustijn-Beckers pdf  isbn
openurl 
  Title Evaluating the effects of consecutive hurricane hits on evacuation patterns in Dominica Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Agent-based modelling, evacuation simulation, multi-event scenario, NetLogo, OpenStreetMap  
  Abstract The Caribbean island of Dominica is at constant risk of being hit by tropical storms during the hurricane season.

Therefore, Dominica and areas in similar situations need to raise their resilience to natural hazards. The potential

consequences of climate change intensify this risk. After a hurricane hit, repair of damage to buildings and

infrastructure can take several months. As hurricane frequency is increasing and time between hurricanes

fluctuates, modeling sequences of hurricane events can help to determine different evacuation strategies. This

paper introduces an agent-based model, simulating two hurricane events in one season. The prototype simulates

the movement of evacuees over a road network and damage to buildings and infrastructure. Initial results show

marked differences between road movements of evacuees during a second evacuation. Although shifts in the

average shelter occupation are small (up to 2%) for our case study, this can indicate that adjustments to shelter

capacities are necessary.
 
  Address GIScience Research Group, Institute of Geography, Heidelberg University, Germany;Department of Geo-Information Processing, Faculty of Geo-Information Science and Earth Observation,University of Twente, the Netherlands  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T6- Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1954  
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Author (up) Meshal Alharbi; Graham Coates pdf  isbn
openurl 
  Title Assessing Flood Recovery of Small Businesses using Agent-Based Modelling and Simulation Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords SMEs; agent-based modelling and simulation; flooding; short-term recovery; manufacturing and retail.  
  Abstract In developed countries, small and medium-sized enterprises (SMEs) represent the majority of all businesses, e.g. 99.9% in the UK. Given this significant proportion, any disruption to the operation of SMEs will have a negative impact on a nation?s economy. In the context of flooding, this paper reports on the use of agent-based modelling and simulation (ABMS) to assess SMEs immediate response and short-term recovery. In particular, it focuses on the interactions between manufacturing SMEs and mutual aid partners, and retail SMEs and companies specializing in refurbishing premises. Results show that a manufacturing SME with a mutual aid partner can reduce loss in production by approximately 6% over a 7 working day period. In relation to retail

SMEs, those with employees able to be allocated to refurbish its premises recovered faster than SMEs employing a refurbishment company, potentially one day earlier.
 
  Address Durham University, United Kingdom;Newcastle University, United Kingdom  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T1- Analytical Modeling and Simulation Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1920  
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