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Author |
Johan Nordström; Björn Johan Erik Johansson |
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Title |
Supporting Inter-Organizational Learning – A Review of Post-Excercise Knowledge Sharing |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Inter-organizational learning, knowledge sharing, exercise reports, double loop learning |
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Abstract |
Inter-organisational learning from exercises and response operations is crucial for improving overall response capacity for coping with cross-domain crisis events. In order to compile and disseminate experiences and acquired knowledge in the form of lessons learned, post-exercise reports are written. This paper presents a review of 17 Swedish post-exercise reports. The review was conducted with the aim to investigate whether such reports contained enough information to support inter-organisational learning, i.e. if learning goals were stated, how the event was described, method for evaluation, conclusions, and whether recommendations for change were sufficient for supporting inter-organisational learning. It was found that most reports did not support organisational development and lacked recommendations that were useful outside the own organisation or the
context of the specific exercise scrutinised. The results indicate the need for an exercise evaluation framework for inter-organisational exercises. |
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Address |
Swedish Defence Research Agency |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T2- Command and control studies |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Approved |
no |
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Call Number |
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Serial |
1858 |
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Author |
Jorge Vargas-Florez; Grovher Palomino; Andres Flores; Gloria Valdivia; Carlos Saito; Daniel Arteaga; Mario Balcazar; Miguel Fernandez; José Oliden |
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Title |
Identifying potential landslide location using Unmanned Aerial Vehicles (UAVs) |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Susceptibility mapping, disaster prevention, landslides, drones |
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Abstract |
The impact of landslides is determined by the previous state of vulnerability and susceptibility present in a
community. Vulnerability is related to physical aspects and susceptibility is defined as the propensity or
tendency of an area to be affected by the occurrence of a given hazard. Knowledge of geography allows us to
characterize and measure some of these factors. For example, in landslides called huaicos in Peru, these are
related to the existence of a slope and soil type of the hills favorable to the loosening of land masses, as well as
the increase in rainfall and the presence of streams. The use of UAVs (Unmanned Aerial Vehicles, commonly
called drones) for the identification of susceptibility zones is presented in this paper. The result is positive for
using the georeferenced data to identify potential landslide flow using as unique criterion surface slopes. |
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Address |
Pontifical Catholic University of Peru, Peru;National University of Engineering, Peru |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T6- Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Approved |
no |
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Call Number |
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Serial |
1887 |
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Author |
Juan Francisco Carías; Leire Labaka; Jose Maria Sarriegi; Andrea Tapia; Josune Hernantes |
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Title |
The Dynamics of Cyber Resilience Management |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Issue |
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Keywords |
Cyber resilience, System dynamics, Critical infrastructure protection (CIP) |
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Abstract |
With the latent problem of security breaches, denial of service attacks, other types of cybercrime, and cyber incidents in general, the correct management of cyber resilience in critical infrastructures has become a high priority. However, the very nature of cyber resilience, requires managing variables whose effects are hard to predict, and that could potentially be expensive. This makes the management of cyber resilience in critical infrastructures a substantially hard task.
To address the unpredictability of the variables involved in managing cyber resilience, we have developed a system dynamics model that represents the theoretical behaviors of variables involved in the management of cyber resilience. With this model, we have simulated different scenarios that show how the dynamics of different variables act, and to show how the system would react to different inputs. |
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Address |
University of Navarra, TECNUN, Spain;Pennsylvania State University, USA |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T1- Analytical Modeling and Simulation |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1879 |
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Author |
Jun Sasaki; Taeko Maejima; Shuang Li; Yusuke Sato; Minoru Hiyama |
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Title |
Life-Area Broadcasting System (LABS) for Usual and Emergency Cases by Using Easy Contents Management System and New Speaker Devices |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Pages |
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Keywords |
Broadcasting, Artificial Voice, Emergency Information, Community Construction, Universal Design |
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Abstract |
The �community� has played an important role in enhancing the regional disaster management capabilities in
Japan. This paper proposes a Life-Area Broadcasting System (LABS) for usual and emergency cases. In order to
realize very simple and easy management of LABS, we developed the Easy Contents Management System
(ECMS). By this system, people can obtain life-area information related to their life support, small events and
accident news occurring at their living area not only in emergency cases but also in normal cases by voice, images
and text. Further, we developed some new Speaker Devices for unfamiliar users of ICT devices such as elderly
users. Those users can receive the service of LABS as like as a television or a radio broadcast terminal anytime
and every day. In this paper, we describe the concept of LABS and introduces the developed new systems and
devices. |
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Address |
Iwate Preefctural University, Japan;Sato Watch Ltc.;Holonic Systems Ltc. |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T9- Universal Design of ICT in Emergency Management |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1913 |
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Author |
Katelynn Amaris Kapalo; Pamela Wisniewski; Joseph J. LaViola Jr. |
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Title |
First In, Left Out : Current Technological Limitations from the Perspective of Fire Engine Companies |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Issue |
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Pages |
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Keywords |
Fire service, case study, sociotechnical analysis, work analysis, information systems |
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Abstract |
The cognitive demands and skills required of a fire engine company when assessing the scene of an incident and
the systems they use to manage this information are a matter of life or death. We conducted a case study with an
entire fire battalion in Florida (35 firefighters at varying levels of command) to assess their routine technology
needs. Using a cognitive work analysis approach, we found that the firefighters in our study relied on mission
critical systems that often failed, as well as disparate secondary systems that lacked integration. Capability gaps
and inaccessible data also increased the likelihood of errors, creating frustration in the systems that both helped
and hindered these firefighters in their daily job tasks. We describe what firefighters need from technology in its
present state and we outline usability issues for technology designers and practitioners to leverage in the design
of future systems. |
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Address |
University of Central Florida, United States of America |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T15- Open Track |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1895 |
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Author |
Kathleen Ann Moore |
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Title |
Dark Web, Black Markets: The Utility of Dark in Disaster Recovery Research |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Deep Web, Dark Web, Surface Web, Black Markets, Crisis Response, Crisis Management |
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Abstract |
Black markets that develop after disaster events have potential to disrupt recovery efforts, and the Dark Web is the perfect facilitator of these markets. Lack of knowledge about the Dark Web: how to access it, how to safely, efficiently navigate the space, and prevailing myths about its dangers likely lead to this deficiency of research. To date, this area is a critically unexplored area of the Internet in the crisis research literature. This work examines this area of the Internet for utility and insight relevant to crisis managers. A pilot study on Puerto Rico in the months following Hurricane Maria reveals possible indicators of the development of black markets for prescription drugs, food, and water, which can impact long-term recovery and reconstruction efforts when these items are diverted from legal supply chains. As more people adopt this hidden part of the Internet, researchers and managers must do more to pay attention to activities that occur in this space. |
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Address |
James Madison University, United States of America |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T15- Open Track |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1918 |
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Author |
Kathrin Eismann; Melanie Reuter-Oppermann; Kai Fischbach |
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Title |
Towards Social Media Decision Support for Joined EMS and Crisis Logistics |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Crisis Logistics, EMS Logistics, Social Media, Decision-Making |
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Abstract |
In this paper, we investigate how social media can be utilised to support the integration of emergency medical services (EMS) and crisis management activities. We explore the literature both on social media in crisis management and on EMS logistics to elaborate on their potential to support EMS logistics planning based on the experiences from crisis management. We then discuss how social media data can be used for tactical and strategic decision-making using location data to improve demand forecasting and planning for both routine emergencies and crises. |
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Address |
University of Bamberg, Germany;Karlsruhe Institute of Technology, Germany |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T4- Logistics and Supply-Chain Management in Crisis Response |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1935 |
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Author |
Katrina Petersen |
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Title |
Managing Risk Across Borders: ethical implications of engaging information technology for transboundary disaster collaboration |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Ethics, Transboundary, Responsibility, Collaboration, Information Technology |
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Abstract |
Disaster management is increasingly becoming a project in managing diversity, from cross-organisational collaboration to inclusivity of voices. This is particularly prevalent when dealing with transboundary risks. New information technologies support these transboundary interactions by compiling diverse information and sources to build collaborative insight beyond what any individual organisation can know. This paper explores the ethical concerns that planners and responders face as they work with these collaborative information technologies to engage with data from other organisations, based in different data frameworks, socio-political priorities, goals, and cultures of risk. It draws on the ethical impact assessment of a cross-border collaborative crisis planning platform currently under development in the H2020 project IN-PREP to examine ethical tensions around equity, inclusion, diversity, solidarity, accountability and transparency. It discusses the consequences of such design foci for an agency?s ability to notice ethical risks that emerge from working in diversity. |
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Address |
Trilateral Research Ltd., United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1982 |
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Author |
Kenny Meesters; Vittorio Nespeca; Tina Comes |
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Title |
Designing Disaster Information Management Systems 2.0: Connecting communities and responders |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Issue |
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Pages |
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Keywords |
Information Systems, Community Engagement, Participatory Systems, Systems Design, Inclusive Systems |
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Abstract |
Information and supporting information systems is a key element in an effective emergency response. From
creating situational awareness to informed decision making, information enables responders to optimize their
decisions and operations. Today, with the increased availability of information technology around the globe, a
new active player in the field of information management is emerging as communities are becoming increasingly
active in the field of information gathering, analyzing and sharing.
However, communities may have specific requirements and approaches to using information systems in crisis
situations. Moreover, connecting information systems between communities and responder pose specific
challenges due to the different information needs, capacities and incentives to use them. In this paper we build on
the DERMIS premises and explore through a case study if and how these principles apply to inclusive information
systems. We present the initial findings of this work of designing information systems involving both communities
and formal responders. |
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Address |
Delft University of Technology, The Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T11- Community Engagement & Healthcare Systems |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1950 |
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Author |
Kevin Wesendrup; Nicola Rupp; Adam Widera; Bernd Hellingrath |
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Title |
Challenges and Trends of Data Management for Firefighting in Germany and the Netherlands |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Data management, challenges, trends, firefighting |
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Abstract |
For successful firefighting, information is key. In this work, a general overview of the current challenges and
trends of data management for firefighting in Germany and the Netherlands are examined. This was accomplished
by conducting a literature review to find out the current state-of-the-art in research. The results of the literature
review are then compared with expert sentiments and gaps between research and practice are revealed. Through
the review, six challenge categories are identified: cartographic data harmonization, IS standardization,
information gathering from unstructured data, canonical bodies of knowledge, and data-driven firefighting
support. The challenges and trends are discussed in the context of Germany and the Netherlands and significant
differences are presented. Lastly, the gaps between research and practice are thoroughly analyzed and potentials
for future work revealed. |
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Address |
University of Münster, Germany |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T15- Open Track |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1902 |
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Author |
Kristine Steen-Tveit; Jaziar Radianti |
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Title |
Analysis of Common Operational Picture and Situational Awareness during Multiple Emergency Response Scenarios |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Full-scale drill, elicitation methods, situational awareness, common operational picture, information needs. |
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Abstract |
Disaster response operations require communication and coordination between agencies that seldom occurs in everyday workday situations. Furthermore, in such hybrid environments it is necessary to establish a common operational picture for the responders involved to support collaborative decision-making. The emergency responders must gain situational awareness, and this can further affect the quality of how they deal with the situation. Training in emergency situations is shown to be efficient for learning. In order to understand the complexity of working in unpredictable environments, an analysis of an audio-log from a large-scale drill was carried out. Moreover, this paper provides a definition of several categories for identifying the processes to establish situational awareness and a common operational picture among emergency responders. The analysis process revealed how the actors communicate and revealed an overall communication pattern. |
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Address |
University of Agder, Norway, Norway |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T2- Command and control studies |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1931 |
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Author |
Kristoffer Karl Darin-Mattsson; Niklas Hallberg |
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Title |
Do's and Don'ts in Inter-Organizational Crisis Management Exercises |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Inter-organizational, exercise, learning, crisis management, collaboration |
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Abstract |
It is commonly assumed that conducting exercises will contribute to better crisis management. However, the exact mechanisms of cause and effect are hard to isolate empirically. The objective of this paper is to compile and analyze the recommendations in the literature on inter-organizational exercises and learning. While not claiming to meet the strict scientific demand of empirical validation and general applicability, the compilation may nevertheless provide some guidance from research to practitioners. Forty-four papers about learning in interorganizational exercises were analyzed. Out of the analyzed papers, 28 discussed obstacles or success factors.
However, the recommendations applicable in one setting are not automatically valid in others, and some are even contradictory. The recommendations have therefore been categorized according to two criteria; when in the exercise cycle and for whom they apply. Several recommendations concern individual learning, but maximizing individual learning can sometimes hamper learning on the organizational level. |
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Address |
Swedish Defence Research Agency (FOI), Sweden |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
|
Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
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|
ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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|
Track |
T2- Command and control studies |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
1957 |
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Author |
Larissa Aldehoff |
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Title |
Renouncing Privacy in Crisis Management? People's View on Social Media Monitoring and Surveillance |
Type |
Conference Article |
|
Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
|
|
Volume |
|
Issue |
|
Pages |
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Keywords |
Social Media, Privacy, Security, Crisis Management, Surveillance |
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Abstract |
Social media is used during crises and disasters by state authorities and citizens to communicate and provide, gain
and analyze information. Monitoring of platforms in such cases is both a well-established practice and a research
area. The question, whether people are willing to renounce privacy in social media during critical incidents, or
even allow surveillance in order to contribute to public security, remains unanswered. Our survey of 1,024 German
inhabitants is the first empirical study on people�s views on social media monitoring and surveillance in crisis
management. We find the willingness to share data during an imminent threat depends mostly on the type of data:
a majority (63% and 67%, respectively) would give access to addresses and telephone numbers, whereas the
willingness to share content of chats or telephone calls is significantly lower (27%). Our analysis reveals diverging
opinions among participants and some effects of sociodemographic variables on the acceptance of invasions into
privacy. |
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Address |
Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC) |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
|
Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T13 - Privacy Risk Management in Critical Infrastructures |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
|
Approved |
no |
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Call Number |
|
Serial |
1850 |
|
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Author |
Laura Petersen; Eva Horvath; Johan Sjöström |
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Title |
Evaluating Critical Infrastructure Resilience via Tolerance Triangles: Hungarian Highway pilot case study |
Type |
Conference Article |
|
Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
|
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Volume |
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Issue |
|
Pages |
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Keywords |
critical infrastructure resilience, tolerance triangles, questionnaire, IMPROVER |
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Abstract |
While accepted as part of critical infrastructure (CI) resilience, no consensus exists on how to measure the exact
minimum level of service or the rapidity of rapidly restoring services. The H2020 European project IMPROVER
(Improved risk evaluation and implementation of resilience concepts to critical infrastructure) suggests to use the
public?s declared tolerance levels for both minimum level of service and rapidity of service restoration as criteria
with which to evaluate if the resilience of a given CI is resilient enough. This paper demonstrates the development
of a questionnaire-based methodology to determine public tolerance levels. It then tests this methodology via a
pilot case study at IMPROVER?s Hungarian Highway Living Lab. The paper argues that public tolerance levels
are a reasonable choice for resilience evaluation criteria and demonstrates that the questionnaire-based
methodology permits one to evaluate public perception in such a way as to compare it to technical resilience
analyses. |
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Address |
Euro-Mediterranean Seismological Centre (EMSC);French National Center for Scientific Research (CNRS);Magyar Közút Nonprofit Zrt;RISE Research Institutes of Sweden |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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|
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
|
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Track |
T14 - Protecting Critical Infrastructures in Crisis Situations |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
|
Approved |
no |
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Call Number |
|
Serial |
1868 |
|
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Author |
Laure Fallou; Laura Petersen; Rémy Bossu; Frédéric Roussel |
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Title |
Efficiently allocating safety tips after an earthquake – lessons learned from the smartphone application LastQuake |
Type |
Conference Article |
|
Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Earthquake, Risk reduction, Disaster app, Safety tips, ELSI. |
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Abstract |
In a context of information overload, actors in disaster management are facing challenges to efficiently allocate critical information during a crisis. Based on the empirical experience of EMSC (Euro-Mediterranean Seismological Centre) with its application LastQuake, this paper explores ways to provide safety information in
a timely manner, to the people who actually need it. First we introduce the method used to design and implement universally understandable visual safety tips, taking Ethical, Legal and Social Issues (ELSI) into consideration. Then, results on the effective use of the feature are presented. Findings demonstrate the importance of designing universal tools to limit the use of personal data as well as the Necessity of developing a multichannel approach for efficient crisis information allocation. |
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Address |
Euro-Mediterranean Seismological Centre (EMSC), France;Centre National de Recherche Scientifique (CNRS), France;CEA, DAM, DIF, F-91297 Arpajon, France |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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|
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
|
|
Notes |
|
Approved |
no |
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|
Call Number |
|
Serial |
1943 |
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Author |
Linda Elmhadhbi; Mohamed-Hedi Karray; Bernard Archimède |
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Title |
A Modular Ontology for Semantically Enhanced Interoperability in Operational Disaster Response |
Type |
Conference Article |
|
Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Semantic interoperability, modular ontology, upper-level ontology, mid-level ontology, disaster response |
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Abstract |
Up to now, the world has witnessed how inadequate communication capabilities can adversely affect disaster response efforts. There are various Emergency Responders (ERs) that potentially must work together towards a successful resolution of the disaster. However, the different terminologies and technical vocabularies that are being exchanged between the ERs may lead to a misunderstanding and lack of semantic integrity. Yet, understanding the semantics of the exchanged data is one of the major challenges. The purpose of this work is to define the complex knowledge of the ERs by proposing a common and modular ontology shared by all the stakeholders so as to come up with a common shared vocabulary in order to ensure semantic interoperability between ERs. In this paper, we present POLARISCO and we discuss how it was developed using Basic Formal Ontology as an upper-level ontology and Common Core Ontology as a mid-level ontology to define each module. |
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Address |
University of Toulouse, France |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T10- Knowledge, Semantics and AI for RISK and CRISIS management |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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|
Notes |
|
Approved |
no |
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Call Number |
|
Serial |
1960 |
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Author |
Liuqing Li; Edward A. Fox |
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Title |
Understanding patterns and mood changes through tweets about disasters |
Type |
Conference Article |
|
Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Disaster, Pattern, User Classification, Mood Detection, Twitter |
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Abstract |
We analyzed a sample of large tweet collections gathered since 2011, to expand understanding about tweeting
patterns and emotional responses of different types of tweeters regarding disasters. We selected three examples for
each of four disaster types: school shooting, bombing, earthquake, and hurricane. For each collection, we deployed
our novel model TwiRole for user classification, and an existing deep learning model for mood detection. We
found differences in the daily tweet count patterns, between the different types of events. Likewise, there were
different average scores and patterns of moods (fear, sadness, surprise), both between types of events, and between
events of the same type. Further, regarding surprise and fear, there were differences among roles of tweeters. These
results suggest the value of further exploration as well as hypothesis testing with our hundreds of event and trend
related tweet collections, considering indications in those that reflect emotional responses to disasters. |
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Address |
Virginia Tech, United States of America |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T8- Social Media in Crises and Conflicts |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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|
Notes |
|
Approved |
no |
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Call Number |
|
Serial |
1863 |
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Author |
Lixiong Chen; Monika Buscher; Yang Hu |
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Title |
On Liquid Ground: Contesting the facts around Shouguang Flood on Weibo |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Chinese social media, fact contestation, transparency, authenticity, trust |
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Abstract |
As one of the most well-known social media platforms in China, Weibo provides an online public sphere. During the 2018 Shouguang flood, many people who were affected converged on the platform to discuss the disaster. The government ? the highest emergency management authority ? was accused of using censorship and other measures to suppress the coverage of the disaster. Based on an analysis of 34 qualitative interviews with Weibo users, of which nine directly address the Shouguang floods, this paper examines how three major actors contested facts and responsibilities during the disaster. Focusing on the state-censored, market-moderated social media context in China, our ongoing study provides new insights into a universal challenge of managing diverging interpretations and expectations in risk communication. We show that the establishing and framing of facts is inherently ethical and political. Time, time-space compression, liability and scales of risk responsibility emerge as critical points of friction. We draw on theories of risk governance, public discourse, computer supported collaborative work, and media studies for analysis and to articulate avenues for design. |
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Address |
Lancaster University, United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
1979 |
|
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Author |
Lyuba Mancheva; Adam Carole; Dugdale Julie |
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Title |
Multi-agent geospatial simulation of human interactions and behaviour in bushfires |
Type |
Conference Article |
|
Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Multi-agent systems, cognitive agents, GIS, communication, bushfires |
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Abstract |
Understanding human behaviour and interactions in risk situations may help to improve crisis management
strategies in order to avoid the worst scenarios. In this paper we present a geospatial agent-based model and
simulation of human behaviour in bushfires. We have modelled the social interactions between different actors
involved in bushfires such as firefighter, police, emergency centre managers and civilians. We use the Belief,
Desire and Intention (BDI) architecture to model realistic human behaviour, and the FIPA-ACL standard to
model the communications. We use geospatial data to represent the environment in a realistic way. We show
how the model has been implemented and how we have unified the communications model and the BDI
architecture. Finally, we compare the processing time of two implementations of our model representing a 2D
simple and a 3D GIS environment. |
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Address |
Univ. Grenoble Alpes, LIG, F-38000 Grenoble, France |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T5- Intelligent and Semantic Web Systems |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
|
Approved |
no |
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Call Number |
|
Serial |
1922 |
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Author |
Marco Polo Ruiz Herrera; Juan Sánchez Díaz |
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Title |
Improving Emergency Response through Business Process, Case Management, and Decision Models |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Emergency response, Knowledge-intensive business, Business Process Model and Notation, Case Management Model and Notation, Decision Model and Notation |
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Abstract |
The emergency procedures contain a set of actions responsible for providing the necessary corrective measures to address an emergency. The relevance of contextual knowledge during emergency responses is of utmost importance since many decisions are made from the information gathered in real time that sometimes conflicts with the formal knowledge specified in the emergency plan. Consequently, tools that support the emergency plan mentioned must be sensitive to context and allow decision making at the time an emergency takes place. We demonstrate how Case Management Modeling Notation (CMMN) along with Decision Model and Notation (DMN) are very suitable approaches to obtain a flexible model adapted to the context-driven response processes. |
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Address |
Universitat Politècnica de València, Spain |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T1- Analytical Modeling and Simulation |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
|
Approved |
no |
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|
Call Number |
|
Serial |
1944 |
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Author |
Mari Olsén; Niklas Hallberg; Kristoffer Darin Mattsson |
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Title |
Who Learns from Crisis Management Exercises: An Explorative Study |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Learning, exercise, crisis management |
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Abstract |
Exercises are stated to be an important means to learn how to handle crises. However, it has been discussed who should participate and what can be learnt from them. Several roles are involved in the planning, execution and evaluation of exercises, such as participants, observers, facilitators and evaluators. This paper presents an empirical study of the differences in learning experiences between participants and observers. The study was based on interviews with participants and observers involved in a series of exercises at municipality level. The result shows that the participants? learning relates to individual experiences and how well they felt they performed the task. Meanwhile, the observers? learning experiences concerned organisational issues. The findings suggest that to achieve variation in learning experiences, which is important for inventing new solutions, crisis management organisations need to allow their personnel to try different roles in the exercises to increase the learning outcome. |
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Address |
Swedish Defence Research Agency, Sweden |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T2- Command and control studies |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
1936 |
|
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Author |
Marian Zulean; Gabriela Prelipcean; Florin Druga |
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Title |
From Hindsight to Foresight: using collaborative methodologies to tackle the wicked problems and improve the the Emergency System |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Disaster, emergency management, wicked problem, Delphi, personalized emergency system |
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Abstract |
The main goal of this WiPe is to analyze a wicked problem of disaster management, to offer an external
evaluation on how the emergency system worked and to plan a foresight exercise able to design a personalized
emergency response services to citizens. The first part of the paper is rather a hindsight analysis regarding
disaster management of ?Colectiv 2015?, one of the worst manmade disasters in the recent Romanian history.
After four years of investigations and reports and many recovery measures ?Colectiv 2015? is still a complex
problem that needs external evaluation. The second part of the paper is a two-tier research: an intermediary
analysis of the wicked problem, using Barry Turner?s framework and a design of a foresight exercise. In the
Conclusions of WiPe we propose a design of research meant to: 1) better understand the causes and
shortcomings of disaster management and failure of foresight and 2) help the Emergency System in Romania
build a disaster resilience mechanism. |
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Address |
University “Stefan cel Mare” of Suceava, Romania;University of Bucharest, Romania |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T7- Planning, Foresight and Risk Analysis |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
1962 |
|
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Author |
Marion Lara Tan; Raj Prasanna; Kristin Stock; Emma Hudson-Doyle; Graham Leonard; David Johnston |
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Title |
Enhancing the usability of a disaster app: exploring the perspective of the public as users |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
|
Pages |
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Keywords |
usability inquiry, mobile application, disasters, alerts, public perspective |
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Abstract |
Limited research has studied how citizens? perspectives as end-users can contribute to improving the usability of disaster apps. This study addresses this gap by exploring end-user insights with the use of a conceptual disaster app in the New Zealand (NZ) context. NZ has multiple public alerting authorities that have various technological options in delivering information to the population?s mobile devices; including social media platforms, apps, as well as the Emergency Mobile Alert system. However, during critical events, the multiplicity of information may become overwhelming. A disaster app, conceptualised in the NZ context, aims to aggregate, organise, and deliver information from official sources to the public. After the initial conceptual design, a usability inquiry was administered by interviewing members of the public. Partial results of the inquiry show that the public?s perspective has value; in the process of understanding the new user?s viewpoint, usability highlights and issues are identified. |
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Address |
Massey University, New Zealand;GNS Science, New Zealand |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T8- Social Media in Crises and Conflicts |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
1946 |
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Author |
Martin Hilljegerdes; Ellen-Wien Augustijn-Beckers |
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Title |
Evaluating the effects of consecutive hurricane hits on evacuation patterns in Dominica |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Agent-based modelling, evacuation simulation, multi-event scenario, NetLogo, OpenStreetMap |
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Abstract |
The Caribbean island of Dominica is at constant risk of being hit by tropical storms during the hurricane season.
Therefore, Dominica and areas in similar situations need to raise their resilience to natural hazards. The potential
consequences of climate change intensify this risk. After a hurricane hit, repair of damage to buildings and
infrastructure can take several months. As hurricane frequency is increasing and time between hurricanes
fluctuates, modeling sequences of hurricane events can help to determine different evacuation strategies. This
paper introduces an agent-based model, simulating two hurricane events in one season. The prototype simulates
the movement of evacuees over a road network and damage to buildings and infrastructure. Initial results show
marked differences between road movements of evacuees during a second evacuation. Although shifts in the
average shelter occupation are small (up to 2%) for our case study, this can indicate that adjustments to shelter
capacities are necessary. |
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Address |
GIScience Research Group, Institute of Geography, Heidelberg University, Germany;Department of Geo-Information Processing, Faculty of Geo-Information Science and Earth Observation,University of Twente, the Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T6- Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1954 |
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Author |
Meshal Alharbi; Graham Coates |
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Title |
Assessing Flood Recovery of Small Businesses using Agent-Based Modelling and Simulation |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
SMEs; agent-based modelling and simulation; flooding; short-term recovery; manufacturing and retail. |
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Abstract |
In developed countries, small and medium-sized enterprises (SMEs) represent the majority of all businesses, e.g. 99.9% in the UK. Given this significant proportion, any disruption to the operation of SMEs will have a negative impact on a nation?s economy. In the context of flooding, this paper reports on the use of agent-based modelling and simulation (ABMS) to assess SMEs immediate response and short-term recovery. In particular, it focuses on the interactions between manufacturing SMEs and mutual aid partners, and retail SMEs and companies specializing in refurbishing premises. Results show that a manufacturing SME with a mutual aid partner can reduce loss in production by approximately 6% over a 7 working day period. In relation to retail
SMEs, those with employees able to be allocated to refurbish its premises recovered faster than SMEs employing a refurbishment company, potentially one day earlier. |
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Address |
Durham University, United Kingdom;Newcastle University, United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T1- Analytical Modeling and Simulation |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1920 |
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