Christina Tsouti, Eleni Ntzioni, Efstathia Tsarouchi, Dimitris Sakellariou, Marios Kotoulas, Christina Papadaskalopoulou, et al. (2022). Preparedness against Hazardous Events: A Novel Tool for Water Utilities. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 185–199). Tarbes, France.
Abstract: Various terms and approaches currently exist on outlining the constituent components of crisis management as well as their interrelations, focusing mainly on the effective communication between the members of the crisis management unit. A gap emerges regarding a high-level and holistic approach on crisis management that will have the organization’s preparedness as its main pillar. In this work, crisis is organized into three macro-stages, i.e., pre-crisis, crisis, post-crisis. Preparedness is conceptualized as an overarching concept that frames an organization’s crisis management approach to reduce its vulnerability in a potential crisis. The study focuses on developing a high-level tool to enhance the preparedness of water utilities. The tool aims to serve as a holistic crisis management framework to support stakeholders in qualitatively assessing and improving their level of preparedness. The “Preparedness against hazardous events” tool was the result of this work, which was positively assessed through experts’ evaluation.
|
Diego Fabian Pajarito Grajales, Livia Castro Degrossi, Daniel Barros, Mohammed Rizwan Khan, Fernanda Lima E Silva, Maria Alexandra Cunha, et al. (2022). Enabling Participatory Flood Monitoring Through Cloud Services. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 213–223). Tarbes, France.
Abstract: Flooding events are more impactful due to climate change, while traditional top-down approaches to flood management give way to new initiatives that consider citizens and communities as active strategic actors. Researchers and practitioners have started to place communities in the centre of creation processes or invite them to co-design digital platforms. However, many citizen science projects re-use well-known technological components without reflecting about how the technology is able to effectively support citizen participation in data generation, including the provision of flexible data storage and exchange. This paper describes a novel digital platform design which adopts cloud services to integrate official and citizen-generated data about urban flooding. It summarises the results of a participatory design process of a digital platform to collect, store and exchange flood-related data, which includes components such as data lakes, Application Programming Interfaces (APIs), and web and mobile interfaces. This work in progress paper presents insights and lessons learned from using cloud services to enable citizen participation and engage communities with flood monitoring.
|
Massimo Cossentino, Davide, rea Guastella, Salvatore Lopes, Luca Sabatucci, & Mario Tripiciano. (2022). From Textual Emergency Procedures to Executable Plans. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 200–212). Tarbes, France.
Abstract: Crisis response and management often involve joint actions among different actors. This is particularly true in cross border cooperation, i.e. when actors belong to different countries. This is the operative context of the NETTUNIT research project, which long-term objective is to provide automatic support to emergency management. Modelling emergency plans is challenging because they are usually written in free-form text, thus in a form that is very far from being automatically processed and executed. In other words, it is non-trivial to define workflows capable of managing and monitoring emergency plans. To complicate the problem, typically an emergency evolves in a highly dynamic environment, so there is the need for run-time adaptation. In this paper, we propose a roadmap for producing executable workflows from emergency free-text plans. We set up our current progress in the project and focus on the sub-problem of identifying a suitable modelling notation. We also propose two improvements with respect to the state of the art: 1) a specific diagram focusing on events, roles and responsibilities in a goal-oriented fashion; 2) some guidelines for depicting the emergency plan at hand with a modelling notation.
|
Mickael Babin, Nada Matta, Guillaume Delatour, Paul Henri Richard, & Patrick Laclemence. (2022). How to Support Situation Awareness in Operational Crisis Management: Case Studies. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 225–232). Tarbes, France.
Abstract: Situation awareness is created through the dynamic process of perception and action and serves as a foundation of overall performance throughout many different domains, such as education, military operations, air traffic control, driving, search and rescue, and crisis management [Endsley, 2006]. Information sharing is an important factor to be consider in situation awareness. In this paper, we present how tools can support information sharing in crisis management. So, we study how crisis management team dealt with two exercises using firstly whiteboards and secondly, CRIMSON a digital decision support tool.
|
Tobias Hellmund, Manfred Schenk, Jürgen Moßgraber, Hans Springer, Reuter Jürgen, & Philipp Hertweck. (2022). ELD-BS: The Digital Situation Dashboard for Baden-Württemberg. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 233–240). Tarbes, France.
Abstract: This paper presents the Elektronische Lagedarstellung für den Bevölkerungsschutz (ELD-BS, engl. Electronic Situation Dashboard for civil protection), a software suite for managing crisis relevant information in the German federal state Baden-Württemberg. ELD-BS serves as an easy-to-use and functional tool to support administration work in larger operational situations and in the event of a disaster. The ELD-BS supports communication and data exchange between the authorized access points in the event of an incident, yet it does not replace the formal reporting channels and the communication between the units involved in the operation. ELD-BS is conceptually intended for the overarching use of the administrative levels and particularly allows the exchange of information between the administrative authorities in large-scale operations. The software suite comprises 4 applications, which are accessible from the web and offer different functionalities during crisis response. This paper introduces the individual components and their interaction.
|
