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Anouck Adrot, Samuel Auclair, Julien Coche, Audrey Fertier, Cécile Gracianne, & Aurélie Montarnal. (2022). Using Social Media Data in Emergency Management: A Proposal for a Socio-technical Framework and a Systematic Literature Review. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 470–479). Tarbes, France.
Abstract: Data represents an essential resource to the management of emergencies: organizations have been growingly investing in technologies and resources to lever data as an asset before, during, and after disasters and emergencies. However, research on data usage in emergency management remains fragmented, preventing practitioners and scholars from approaching data comprehensively. To address this gap, this research in progress consists of a systematic review of the literature in a two-steps approach: we first propose a socio-technical framework and use it in an exploratory mapping of the main topics covered by the literature. Our preliminary findings suggest that research on data usage primarily focuses on technological opportunities and affordances and, hence, lacks practical implementation aspects in organizations. The expected contribution is double. First, we contribute to a more comprehensive understanding of data usage in emergency management. Second, we propose future avenues for research on data and resilience.
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Briony Gray. (2020). Turning Words into Wisdom: A Framework for Using Post-Disaster Data for Community Resilience. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 356–365). Blacksburg, VA (USA): Virginia Tech.
Abstract: Small island developing states (SIDs) face a range of underlying issues that increase their vulnerability and risk to disaster. This commonly results in a lack of available, reliable and actionable data for both island nations as well as their insular communities. Simultaneously, issues such as climate change make their riskscapes unique and challenging to mitigate, forcing the need to find methods of improving community resiliency. This paper uses qualitative interviews conducted in the post-disaster phase of the 2017 Atlantic hurricane season to highlight the main issues experienced by communities. It then uses these, as well as literature guidance, to create a Lessons Learnt Framework (LLF) designed to challenge underlying assumptions, assess management efforts, discuss and record community experiences, and to feedback social capital into vulnerable communities to support future community resilience.
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Derya Ipek Eroglu, Duygu Pamukcu, Laura Szczyrba, & Yang Zhang. (2020). Analyzing and Contextualizing Social Vulnerability to Natural Disasters in Puerto Rico. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 389–395). Blacksburg, VA (USA): Virginia Tech.
Abstract: As the third hurricane the U.S. experienced in 2017, Hurricane María generated impacts that resulted in both short term and long term suffering in Puerto Rico. In this study, we aim to quantify the vulnerability of Puerto Ricans by taking region and society specific characteristics of the island into account. To do this, we follow Cutter et al.'s social vulnerability calculation, which is an inductive approach that aims to represent a society based on its characteristics. We adapted the Social Vulnerability Index (SoVI) for Puerto Rico by using data obtained from the U.S. Census Bureau. We analyzed the newly calculated SoVI for Puerto Rico and compared it with the existing deductive approach developed by the Center for Disease Control (CDC). Our findings show that the new index is able to capture some characteristics that the existing vulnerability index is unable to do.
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Eric Rigaud, Anouck Adrot, Frank Fiedrich, Nour Kanaan, Miriam Klein, Farnaz Mahdavian, et al. (2020). Borderland Resilience Studies. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 338–355). Blacksburg, VA (USA): Virginia Tech.
Abstract: This article describes the definition and characteristics of borderland resilience studies as an academic field, and precisely its core phenomenon, major themes or components and challenges. The phenomenon of borderland resilience is firstly defined. The results of empirical studies complete the conceptual description. Finally, the article proposes a set of research and development challenges.
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Eulalia Gomez Martin, Josune Hernantes, Leire Labaka, & Marcos Borges. (2022). Building upon the Existing Knowledge: Updating and Improving the Smart Mature Resilience Model. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 437–459). Tarbes, France.
Abstract: In recent years the concept of urban resilience has acquired great relevance within urban planning. The complexity of urban systems and the wide scope of the resilience concept require tools to facilitate the integration of the concept in urban development. Numerous studies, tools, and theoretical frameworks have been developed to support the resilient transformation of cities. However, these initiatives are usually not holistically integrated and limit incorporating the changes and advances in the resilience concept. This article highlights the importance of shifting from a continuously-building-new approach to building on an existing knowledge approach. This study has updated and improved the maturity model developed within the Horizon 2020 project Smart Mature Resilience. A bibliometric analysis was carried out to study the developments in resilience over the past four years and to integrate the relevant advances in the area into a new version of the Smart Mature Resilience Maturity Model (SMR MM).
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Hoang Long Nguyen, Yasas Senarath, Hemant Purohit, & Rajendra Akerkar. (2021). Towards a Design of Resilience Data Repository for Community Resilience. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 271–281). Blacksburg, VA (USA): Virginia Tech.
Abstract: Community resilience is coming under scrutiny recently because of its need to support communities in preparing and protecting lives against risks and bouncing back to normal operations after disruptions. However, community resilience is an intricate concept that is arduous to capture and turn into explicit knowledge. This motivated us to propose a general architecture for a resilience data repository that enables communities to adopt a general methodology for collecting, storing, managing, and sharing resilience-based information. To ensure that the repository is useful and practical, we started with in-depth literature review and conducted survey with practitioners to obtain their insights into community resilience and potential data sources from local communities. Eventually, we presented the utility of the repository by describing several potential applications. Information systems professionals of community stakeholders and disaster management agencies can construct their own resilience repositories by utilising the proposed design of the architecture.
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Joeri van Laere, & Kristens Gudfinnsson. (2022). Continuous Systematic Situation Monitoring: Pitfalls and Possibilities. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 460–468). Tarbes, France.
Abstract: Situation pictures are helpful to make sense of what is happening and to prevent further escalation. These situation pictures are typically text- or map-based and focus on the current effects of the crisis. For long-lasting transboundary crises that impact many critical infrastructures and different parts of society directly and indirectly, such situation pictures have limitations. Crisis management teams might benefit from continuous monitoring of societal performance indicators, so the current situation can easily be compared with historical and future data to reveal trends and escalations. This research project explored how a successful approach for systematic monitoring of indicators in crime prevention could be transferred to crisis management. Several pilot studies revealed nine challenging pitfalls and six promising possibilities. The findings of this study can inform future research on how continuous systematic situation monitoring can strengthen societal resilience.
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Josep Cobarsí, & Laura Calvet. (2020). Community resilience instruments: Chances of improvement through customization and integration? In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 381–388). Blacksburg, VA (USA): Virginia Tech.
Abstract: Resilience is understood as the ability of a system, community or society exposed to hazards to resist, absorb, accommodate, adapt to, transform and recover from the effects of a hazard in a timely and efficient manner. So far, dozens of measurement instruments have been developed to measure community resilience to disasters, considering each one different types of hazards (general, natural, climate, man-made, etc.) and communities (general, urban, rural, etc.). However, none of these instruments has been widely adopted yet. In this context, we discuss important gaps for resilience research and practice. Then, we propose a conceptual framework to review community resilience instruments, so to enhance their improvement through two facets (or dimensions) we propose of customization and integration. This framework is characterized by the following properties for community resilience instruments: encapsulation, intelligibility, geographical focus, hazard range focus, connectivity, adaptability to dynamic conditions, datification, and stakeholders' involvement. We look forward to apply this framework to review a purposive sample of community resilience instruments regarding natural disasters.
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Josep Cobarsí, & Laura Calvet. (2021). Quantitative data about deaths due to COVID-19 and comparability between countries: An approach through the case of Spain. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 294–304). Blacksburg, VA (USA): Virginia Tech.
Abstract: Mortality statistics tend to be inaccurate because of the imperfections related to individual deaths' recording. Recently, the COVID-19 pandemic has brought controversies regarding the quantification of deaths in many countries. Mainly, controversies were fueled by the sudden change of the criteria being applied, the limited testing and tracing capacities, and the collapse of the healthcare system. This work analyses the case of Spain, which constitutes one of the European countries with the highest number of cases and deaths during the 'first wave'. It provides a discussion about the coherence, traceability and limitations of quantitative data sources, as a basis to improve the quality of the data and its comparability between different countries and over time. Official data sources and non-official data sources are considered. Finally, suggestions of improvement and research needs are gathered, for the reliability of mortality data as a way to enhance learning and resilience for future crises.
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Lennart Landsberg, David Ganske, Christopher Munschauer, & Ompe Aimé Mudimu. (2020). Using Existing Data to Support Operational Emergency Response in Germany – Current Use Cases, Opportunities and Challenges. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 406–415). Blacksburg, VA (USA): Virginia Tech.
Abstract: The availability of resources in the fire and ambulance services in Germany is facing a radical change. Demographic and social transition is reducing the availability of volunteer personnel, and increasing traffic congestion in cities is resulting in longer travel times for emergency vehicles. This paper presents the findings of the definition phase of a research project that addresses these changes. It shows the basic idea of how resilience of fire and ambulance services can be improved by analyzing operational data from past incidents using artificial intelligence (AI). The primary objective is the development of a decision support system for control center dispatchers, which ensures optimal use of available resources. As the result of the definition phase, this paper gives an overview of existing data, current as well as future use cases and also highlights risks and challenges that have to be considered.
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Marc Schönefeld, & Malte Schönefeld. (2020). IT-Security Awareness of Emergency Alert Apps. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 396–405). Blacksburg, VA (USA): Virginia Tech.
Abstract: The article presents first research-in-progress results of an initial assessment of the IT-security awareness of five exemplary German-language emergency-alert apps. Emergency-alert mobile applications became part of many modular-oriented warning systems around the globe. Warning and intended population behavior relies on trust upon the integrity of any warning institution, be it governmental or private. IT-security is crucial in order not to undermine trust. Emergency apps do not fit into the typical entertainment purpose of mobile applications, and we show that their primarily focus on keeping the user safe from harm can cause a conflict of interest about distribution of scarce technical resources on a mobile device, which may again endanger IT-Security. We therefore promote a better integration and standardization of disaster management functionality on the operating system layer.
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Savannah Thais, Shaine Leibowitz, Allie Saizan, & Ashay Singh. (2022). Understanding Historical, Socio-Economic, and Policy Contributions to COVID-19 Health Inequities. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 481–494). Tarbes, France.
Abstract: The COVID-19 pandemic has generated unprecedented, devastating impacts across the United States. However, some communities have disproportionately endured adverse health outcomes and socioeconomic injuries. Ascertaining the factors driving these inequities is crucial to determining how policy could mitigate the impacts of future public health crises. We have established research-driven metrics, aggregated as the Community Vulnerability Index (CVI), that quantify vulnerability to public health and economic impacts of COVID-19. We performed two analyses to better understand similarities between communities in terms of the vulnerabilities represented by the metrics. We performed an unsupervised k-means clustering analysis to understand whether communities can be grouped together based on their levels of negative social and health indicators. Our goal for this analysis is to determine whether attributes of the constructed clusters reveal areas of opportunity for potential policy impacts and future disaster response efforts. We also analyzed similarities between communities across time using time-sensitive clustering analysis to discover whether historical community vulnerabilities were persistent in the years preceding the pandemic and to better understand the historical factors associated with disparate COVID-19 impacts. In particular, we highlight where communities should invest based on their historical health and socioeconomic patterns and related COVID impacts. Through extensive interpretation of our findings, we uncover how health policy can advance equity and improve community resilience.
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Sofia Kostakonti, Ramona Velea, Vassilis Papataxiarhis, Daniele Del Bianco, Uberto Delprato, & Stathes Hadjiefthymiades. (2021). A semantic approach for modeling vulnerability of communities. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 305–318). Blacksburg, VA (USA): Virginia Tech.
Abstract: In this paper, we propose the use of semantic technologies for the representation of concepts and relationships required for the modeling of vulnerability data for local communities. First, we discuss the concepts of vulnerability and resilience and we try to identify the relationship between the two. We provide some background knowledge and we present basic characteristics of the two concepts. Next, we discuss the motivation behind the use of semantic technologies, and we show how the proposed framework can address existing challenges in terms of vulnerability assessment. The core part of this paper focuses on the semantic representation of community vulnerability aspects. We give an overview of the layered semantic framework consisting of interconnected ontological models and we provide a set of use-cases where the use of semantic-based modeling and query answering can prove beneficial in terms of assessing vulnerability.
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Stella van Esch, Marc van den Homberg, & Kees Boersma. (2021). Looking Beyond the Data: an Assessment of the Emerging Data Ecosystem of Nepal's Flood Early Warning Systems. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 282–293). Blacksburg, VA (USA): Virginia Tech.
Abstract: Increasingly, data-driven instruments are used in disaster risk reduction to foster more efficient, effective, and evidence-based decision-making. This data revolution brings along opportunities and challenges, which are sometimes related to the data itself, but more often seem related to the environment in which the data is put to use. To provide insight into such an emerging data ecosystem, this paper uses a qualitative case study to assess the use of data in flood early warning systems (EWS) in Nepal. In response to the research question 'How does the data ecosystem impact the opportunities and challenges regarding data use in flood early warning systems in Nepal?', this paper discusses the importance of considering the broader context instead of regarding data as an entity unto itself. It shows how actors, policies and other contextual factors impact the effectiveness of data use by either presenting opportunities, like the establishment of a national disaster data repository, or challenges, like inadequate human resources for working with data.
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Vangelis Pitidis, Joao Porto de Albuquerque, Jon Coaffee, & Fernanda Lima. (2022). Enhancing Community Resilience through Dialogical Participatory Mapping. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 495–503). Tarbes, France.
Abstract: Citizen generated data can play an important role in enhancing community resilience. However, the relationship between data and community resilience has only been partly addressed in existing resilience scholarship, predominantly from the perspective of data utilisation in response to unfolding crises. Yet, in this study we attempt to highlight a different pathway for data-enabled contributions to community resilience, focusing on the process of data generation and its capacity to constitute a transformative moment itself. By exploring the case of the marginalized flood-prone community of M’Boi Mirim in São Paulo, Brazil, we introduce the concept of dialogical participatory mapping, and we argue that the process of generating geospatial data can empower local communities and assist in nourishing a resilience spirit among community members.
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Xinyuan Zhang, & Nan Li. (2020). Assessment of the Correlation between Extreme Weather Event-Induced Human Mobility Perturbation in Urban Areas and their Spatial Characteristics based on Taxi Trajectories. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 366–380). Blacksburg, VA (USA): Virginia Tech.
Abstract: Extreme weather events (EWEs) are significant threats to urban regions. One major reflection of such impact is the EWE-induced perturbation to urban human mobility, which has been documented in a number of recent studies. This study aims to examine the spatial distribution of such perturbation within a city among different areas that are characterized by the type of function and the distance to city center. A case study was conducted on a major rainstorm in the City of Nanjing, China in 2017, based on trajectories of all taxis in the city before and during the rainstorm. It was found that the rainstorm caused decrease in people's travel demand throughout the city, although the magnitude of perturbation and level of resilience notably differed among areas of different functional types. In addition, the urban mobility in areas distant from the city center were relatively less influenced by the rainstorm.
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