Mark P. Haselkorn. (2008). Towards a research program in Humanitarian Service Science & Engineering. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 797–799). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper provides a brief history of recent activity fostered by the U.S. National Science Foundation (NSF) that has lead to ongoing discussion, investigation, analysis and community building around an area being called “Humanitarian Service Science and Engineering” (HSS&E). HSS&E is an extension of market-based “service science” into humanitarian and government service areas where there is a less clear and more complex “customer/provider” relationship; where criteria for optimization extend beyond single, relatively straightforward criteria such as efficiency or cost to include numerous, often competing goals involving complex areas such as politics, social justice and values; and where fundamental infrastructure such as power, transportation and communication cannot be assumed. HSS&E explores the applicability of existing modeling methodologies to this expanded, more complex environment of service science and engineering, and in doing so has identified the need for an integration of qualitative and quantitative methodologies beyond that which currently exists.
|
Huse, L., Schwedhelm, M., & Steinecker, H. (2023). Improving Visibility for Proactive Tactics in Emerging Situations. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 1078–1079). Omaha, USA: University of Nebraska at Omaha.
Abstract: Whether it’s an infectious disease, a natural disaster, a human-made disaster, or a loss in utilities and resources, state and local leaders need visibility into the real-time resources of the entire healthcare continuum from labs, hospitals, long-term care settings, and shelters. By connecting public health and healthcare systems, information, and resources, leaders can be more agile and predictive in where to deploy limited resources before and during an emerging situation. The panelists will discuss how technology and data analytics can be utilized in real-time to resource decisions, bi-directional communication, transparency to stakeholders, and policy development. They will also explore the public health and healthcare continuum for mutual strategy, predictive modeling and reduction of excess loss of life. The panel will consist of a short introduction by each panelist followed by a facilitated discussion, and questions from the audience.
|
Schauer, S., Petersen, L., Grace, R., & Roohi, M. (2023). From Resilient Critical Infrastructures to a Resilient Society. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 1076–1077). Omaha, USA: University of Nebraska at Omaha.
Abstract: With the current international crises such as the Ukrainian war, the ongoing climate change, or the interruptions in international supply chains and recent incidents like the earthquake in Turkey or the Ohio train derailment, it becomes more obvious that “just” protecting the society’s critical services and infrastructures will not be sufficient enough in the future. Services and infrastructures need to become more resilient to the effects of intentional threats as well as disasters caused by natural hazards to keep essential services operational and protect the people’s wellbeing. Accordingly, the solutions for achieving that and making society more resilient need to look further, beyond the boundaries of one infrastructure and beyond purely technical aspects. In this way, evolving towards a resilient society is a multi-dimensional problem integrating different viewpoints. In the technology-driven world we are living today, the social relations and interactions among individuals have become more important than ever and organizational structures influence the success or failure of technological solutions. Furthermore, many frameworks for societal/social/community resilience include as a metric the availability of essential services/critical infrastructure. Therefore, today’s technical solutions for protecting Critical Infrastructures need to play together with novel organizational, communal, and individual concepts as well as fulfill requirements from the economic, environmental, ethical and societal domains. In this panel, we will look at the impacts Critical Infrastructures are facing due to current crisis situations in different parts of the world and the effects this has on society. We will discuss among the panelists and with the audience on how existing and future concepts, methodologies and tools could help to improve resilience from a technical, organizational, and societal perspective.
|
|
Murray Turoff, & Starr Roxanne Hiltz. (2008). Information seeking behavior and viewpoints of emergency preparedness and management professionals concerned with health and medicine. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 250–253). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
|
