Carole Adam, & Eric Andonoff. (2019). Vigi Flood: a serious game for understanding the challenges of crisis communication. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Emergency managers receive communication training about the importance of being ?first, right and credible?,
which is not easy. For instance, in October 2018, the Aude department in the South-West of France was hit by
intense rain. Flash floods were hard to forecast and only the ?orange? level of vigilance could be raised initially, but
the population dismissed this very usual warning in that season. The ?red? level was then raised too late, leading
to high criticism. The main problem here is the loss of trust induced by too many ?false alarms?. In this paper
we propose a serious game called VigiFlood for raising awareness in the population about the difficulty of crisis
communication and their own responsibility for reacting to the alerts. The implemented game still has limited
functionality but already shows interesting results in helping the user to visualise and understand the trust dynamics
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Claudio Arbib, Davide Arcelli, Julie Dugdale, Mahyar Tourchi Moghaddam, & Henry Muccini. (2019). Real-time Emergency Response through Performant IoT Architectures. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: This paper describes the design of an Internet of Things (IoT) system for building evacuation. There are two main
design decisions for such systems: i) specifying the platform on which the IoT intelligent components should be
located; and ii) establishing the level of collaboration among the components. For safety-critical systems, such as
evacuation, real-time performance and evacuation time are critical. The approach aims to minimize computational
and evacuation delays and uses Queuing Network (QN) models. The approach was tested, by computer simulation,
on a real exhibition venue in Alan Turing Building, Italy, that has 34 sets of IoT sensors and actuators. Experiments
were performed that tested the effect of segmenting the physical space into different sized virtual cubes. Experiments
were also conducted concerning the distribution of the software architecture. The results show that using centralized
architectural pattern with a segmentation of the space into large cubes is the only feasible solution.
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Fiona Jennet McNeill, Diana Bental, Jeremy Bryan, Paolo Missier, Jannetta S. Steyn, & Tom Kumar. (2019). Communication in Emergency Management through Data Integration and Trust: an introduction to the CEM-DIT system. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: This paper discusses the development of the CEM-DIT (Communication in Emergency Management through Data
Integration and Trust) system, which allows decision makers in crises to send out automated data requests to multiple
heterogeneous and potentially unknown sources and interactively determine how reliable, relevant and trustworthy
the responses are. We describe the underlying technology, which is based partially on data integration and matching,
and partly on utilisation of provenance data. We describe our cooperation with the Urban Observatory (UO), which
allows us to develop the system in collaboration with developers of the kind of crisis-relevant data which the system
is designed for. The system is currently in development, and we describe which parts are fully implemented and
which are currently being developed.
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Frâncila Weidt Neiva, & Marcos R. S. Borges. (2019). Sharing Gut Feelings to Support Collaborative Decision Making. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Expertise-based intuition plays a key role in decision making, especially in complex environments as those
involved with crisis and emergency domains where decisions often need to be made on the basis of dynamic,
incomplete, and/ or contradictory information. In such environments, a deliberative analysis is often impossible
or inefficient. Using teams to make collaborative decisions in complex environments can bring benefits to
organizations, but the complexity of supporting this scenario also increases. The present work proposes a
solution based on graphs to support the sharing of the intuition rationale in teams aiming at an accelerated
expertise. The development of the proposal is part of a methodological context of design science research. In
this paper we report the execution of one of the expected cycles that explores the use of generated artifacts in
practice that then produced insights for the proposed computational support.
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Guillaume Lambert, Bruno Fontaine, Michel Monneret, & Mourad Madani. (2019). How to build an innovative C2 system supporting individual-centric emergency needs ? In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: The paper describes the need for, and work in progress to provide the French population with
a modern emergency communication infrastructure that uses open source components to
deliver real time communications from smart phones as well as traditional routes.
The article puts forward the vision of the NexSIS 18-112 project aimed at designing and
implementing the next generation AI enhanced emergency services response platform for
France. The vision and ambition of the NexSIS 18-112 system is to rewrite the command and
control system from scratch at a national level, providing it with state of the art functionalities.
Anticipating the future deployment of 5G networks, the work described in the article explains
how to ensure the transition of the legacy emergency operation systems to an operational IPbased
model, capable of offering voice, video, Instant Messaging, and Real Time Text (RTT)
services to emergency services? operators.
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Ingo J. Timm, Bernhard Hess, & Fabian Lorig. (2019). Data Acquisition for ad-hoc Evacuation Simulations of Public Buildings. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Crowd simulation is suitable to evaluate evacuation strategies but its validity strongly depends on the quality of input
data. The acquisition of adequate input data is particularly challenging when simulating the evacuation of public
buildings such as universities. As they are publicly accessible, the exact number of persons on site is unknown.
Yet, to investigate specific emergency situations by means of simulation, e.g. amok or fire, information is required
about distribution and amount of people within the building at a specific point of time. Due to data privacy, public
buildings do not implement access control. However, data artifacts are available in various information systems,
e.g., wifi data, room administration. Our hypothesis is, that the acquisition and fusion of such data artifacts is
sufficient to enable data-based ad-hoc simulation of evacuation scenarios as decision support for the operations
management. To this end, we introduce a procedure for the situation-dependent collection fusion of simulation
input data. Furthermore, a case study is provided to demonstrate the feasibility of the approach.
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Lyuba Mancheva, Adam Carole, & Dugdale Julie. (2019). Multi-agent geospatial simulation of human interactions and behaviour in bushfires. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Understanding human behaviour and interactions in risk situations may help to improve crisis management
strategies in order to avoid the worst scenarios. In this paper we present a geospatial agent-based model and
simulation of human behaviour in bushfires. We have modelled the social interactions between different actors
involved in bushfires such as firefighter, police, emergency centre managers and civilians. We use the Belief,
Desire and Intention (BDI) architecture to model realistic human behaviour, and the FIPA-ACL standard to
model the communications. We use geospatial data to represent the environment in a realistic way. We show
how the model has been implemented and how we have unified the communications model and the BDI
architecture. Finally, we compare the processing time of two implementations of our model representing a 2D
simple and a 3D GIS environment.
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