ISCRAM Digital Library -- Query Results

Christine Owen, Jan Douglas, & Gregory Hickey. (2008). Information flow and teamwork in Incident Control Centers. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 742–751). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM. Abstract: This paper reports research in progress into a study of information flow and teamwork in Incident Management Teams (IMTs) in Australia. The research project, funded by the Bushfire Co-operative Research Centre. The overall research design includes interviews with experienced personnel, observations of real-time incidents and training simulations and a national questionnaire of incident management practices. Data reported in this conference session will focus on a sample of observation data conducted in two training simulations of a wildfire incident. Observations were video recorded and key IMT members wore lapel microphones. Video data has been coded for use of artifacts (e.g., maps, status boards) and room movement. Audio data has been coded for by the quantity and quality of interactions within and between IMT functions. The presentation aims to contribute to an understanding of what enables and constrains effective teamwork and information flow within Incident Control Centers (ICCs) in Australia. Keywords: Fires; Information systems; Personnel training; Surveys; Conference sessions; Incident Management; Incident management team; Information flows; Quality of interaction; Teamwork; Training simulation; Wildfire; Human resource management Track: Studies of Command and Control Systems http://idl.iscram.org/show.php?record=824
Steven Curnin, & Christine Owen. (2013). A typology to facilitate multi-agency coordination. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 115–119). KIT; Baden-Baden: Karlsruher Institut fur Technologie. Abstract: Multi-agency coordination in emergency management presents many challenges. Agencies that normally operate independently have to assemble into a unified supra organization to achieve a common goal. To achieve successful multi-agency coordination organizations need to span organizational boundaries and provide linkages with multiple agencies. This requires interorganizational compatibility of information and communication systems. Necessary for this success are the stakeholders responsible for facilitating these organizational boundary spanning activities. This paper proposes that the preliminary research findings can create a typology of dimensions crucial to facilitating multi-agency emergency management coordination. It is envisaged that the typology will culminate into a diagnostic tool that will enable stakeholders to examine the breakdowns and successes of multi-agency emergency management coordination. Keywords: Civil defense; Disasters; Information systems; Boundary spanning; Diagnostic tools; Emergency management; Information and communication systems; Inter-organizational; Multi agencies; Organizational boundaries; Situation awareness; Risk management Track: Coordination and Collaboration http://idl.iscram.org/show.php?record=419

Abstract: This paper reports research in progress into a study of information flow and teamwork in Incident Management Teams (IMTs) in Australia. The research project, funded by the Bushfire Co-operative Research Centre. The overall research design includes interviews with experienced personnel, observations of real-time incidents and training simulations and a national questionnaire of incident management practices. Data reported in this conference session will focus on a sample of observation data conducted in two training simulations of a wildfire incident. Observations were video recorded and key IMT members wore lapel microphones. Video data has been coded for use of artifacts (e.g., maps, status boards) and room movement. Audio data has been coded for by the quantity and quality of interactions within and between IMT functions. The presentation aims to contribute to an understanding of what enables and constrains effective teamwork and information flow within Incident Control Centers (ICCs) in Australia.

Keywords: Fires; Information systems; Personnel training; Surveys; Conference sessions; Incident Management; Incident management team; Information flows; Quality of interaction; Teamwork; Training simulation; Wildfire; Human resource management

Track: Studies of Command and Control Systems

http://idl.iscram.org/show.php?record=824

Abstract: Multi-agency coordination in emergency management presents many challenges. Agencies that normally operate independently have to assemble into a unified supra organization to achieve a common goal. To achieve successful multi-agency coordination organizations need to span organizational boundaries and provide linkages with multiple agencies. This requires interorganizational compatibility of information and communication systems. Necessary for this success are the stakeholders responsible for facilitating these organizational boundary spanning activities. This paper proposes that the preliminary research findings can create a typology of dimensions crucial to facilitating multi-agency emergency management coordination. It is envisaged that the typology will culminate into a diagnostic tool that will enable stakeholders to examine the breakdowns and successes of multi-agency emergency management coordination.