Abstract: The proceedings contain 89 papers and 2 PowerPoint presentations. The topics discussed include: emergency messaging to general public via public wireless networks; multicast voice performance within a public safety cell; united we respond: one community, one voice; community response grid (CRG) for a university campus: design requirements and implications; use of web-based group decision support for crisis management; agent-based simulations of mass egress after improvised explosive device attacks; a prototype virtual emergency operations center using a collaborative virtual environment; virtual environments for developing strategies for interdicting terrorists carrying dirty bombs; emergency management task characteristics, knowledge sharing and integration and task performance: research agenda and challenges; and automatic extraction of abbreviation for emergency management websites.