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Monika Büscher, Lisa Wood, & Sung-Yueh Perng. (2013). Privacy, security, liberty: Informing the design of EMIS. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 401–410). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: This paper explores issues of security, privacy and liberty arising in relation to ICT supported emergency management. The aim is to inform the design of emergency management information systems (EMIS) and architectures that support emergent interoperability and assembly of emergency management systems of systems. We show how transformations of social and material practices of privacy boundary management create challenges, opportunities and dangers in this context. While opportunities include development of more efficient and agile emergency management models, building on smart city concepts, dangers include surveillance, social sorting and an erosion of civil liberties. Against this backdrop, we briefly explore human practice focused 'privacy by design' as a candidate design avenue.
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Sung-Yueh Perng, & Monika Büscher. (2015). Uncertainty and Transparency: Augmenting Modelling and Prediction for Crisis Respons. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Emergencies are characterised by uncertainty. This motivates the design of information systems that model and predict complex natural, material or human processes to support understanding and reduce uncertainty through prediction. The correspondence between system models and reality, however, is also governed by uncertainties, and designers have developed methods to render ?the world? transparent in ways that can inform, fine-tune and validate models. Additionally, people experience uncertainties in their use of simulation and prediction systems. This is a major obstacle to effective utilisation. We discuss ethically and socially motivated demands for transparency.
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Sung-Yueh Perng, Monika Büscher, Lisa Wood, Ragnhild Halvorsrud, Michael E. Stiso, Leonardo Ramirez, et al. (2012). Peripheral response: Microblogging during the 22/7/2011 Norway attacks. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: This paper presents a case study of a very recent man-made crisis in Norway on 22 July, 2011, during which a single person first detonated a bomb in downtown Oslo and then killed 69 young people on the island of Utøya. It proposes a novel way of conceptualizing the public contribution to mobilization of resources using microblogging, particularly tweeting. By examining aspects of public and professional response to this crisis, the notion of peripheral response is developed in relation to emergent forms of agile and dialogic emergency response. Through examining the distributed efforts of responding to the crisis, the paper also revisits situation awareness and reflects upon the dynamic and constantly changing environment that social media and crises inhabit together. © 2012 ISCRAM.
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