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Annie Searle. (2010). A seat at the table for operational risk. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: What role should operational risk leaders have in the executive suite? This paper argues that, when nervous CEOs ask “What can go wrong? How can we get ahead of the curve?”, they should look to their operational risk leaders. Those leaders oversee corporate and information security as well as business continuity, crisis management and disaster recovery programs inside companies. That makes them ideally qualified to take the process of crisis management, including analysis of aggregate risk across all silos – To the CEO and then into the boardroom when the need arises, before the corporate crisis is full-blown.