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Esteban Bopp, Johnny Douvinet, & Damien Serre. (2019). Sorting the good from the bad smartphone application to alert residents in case of disasters – Experiments in France. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: The number of smartphone applications to alert and inform the population in a risk situation in France is too large
and these solutions are still unknow by the population. This study proposes an evaluation protocol based on various
indicators, which take into account the capacity of the applications to send a targeted alert, their attractiveness, the
ability of individuals to emit information and number of hazards considered. The results obtained on 50
applications deployed in France show that very few of them meet the objectives of the alert, in the sense defined
by civil security, because of a single-risk approach, a unique sense of communication, and the low acceptance of
these solutions by citizens.