Therese Friberg, Benedikt Birkhäuser, Jens Pottebaum, & Rainer Koch. (2010). Using scenarios for the identification of real-world events in an event-based system. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This work focuses on the requirements engineering process of an event-based system in the domain of emergency management. The goal is to identify events which occur and have an effect on the actions and decision making during an operation. We outline a case study to apply scenario-based requirements engineering processes to describe and identify events. Under the special circumstances of the case study one important result is the need of integrating multiple sources into the scenario generation activities due to the singular characteristics of many operations.
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Mark Gaynor, Alan Pearce, & Scott Brander. (2008). Open infrastructure for a nationwide emergency services network. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 133–138). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The paper suggests and supports a public policy in which the Federal Communications Commission should seize a unique opportunity to resolve some of the nation's critical communications problems in times of crises with the allocation of a portion of the spectrum at 700 MHz for the deployment of a nationwide interoperable emergency broadband wireless network built by a public-private partnership. It then presents a convincing theoretical model that advocates that an open and/or neutral, as opposed to a closed, network will add greater efficiency, greater choice, while advancing public safety along with the deployment of new and valuable technologies, applications and services.
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Rafael A. Gonzalez. (2009). Crisis response simulation combining discrete-event and agent-based modeling. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper presents a crisis response simulation model architecture combining a discrete-event simulation (DES) environment for a crisis scenario with an agent-based model of the response organization. In multi-agent systems (MAS) as a computational organization, agents are modeled and implemented separately from the environmental model. We follow this perspective and submit an architecture in which the environment is modeled as a discreteevent simulation, and the crisis response agents are modeled as a multi-agent system. The simultaneous integration and separation of both models allows for independent modifications of the response organization and the scenario, resulting in a testbed that allows testing different organizations to respond to the same scenario or different emergencies for the same organization. It also provides a high-level architecture suggesting the way in which DES and MAS can be combined into a single simulation in a simple way.
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Tim J. Grant. (2008). Checklist for comparing emergency management information systems. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 752–763). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes a checklist that has been developed for comparing the functionality of emergency management control centres and their information systems. The intention is to interest the ISCRAM community in using the checklist in various applications and pooling experiences. The Control Centre Visit Checklist has evolved through four iterations. It has been used to study two military C2 systems and one non-military control system, and has been applied by students for course assignments. The paper focuses on the part of the checklist that evaluates the information system from the systems viewpoint. It describes the underlying applications architecture and process model. The Royal Netherlands Army's Battlefield Management System illustrates the application of the checklist. The results show that the checklist aids in identifying where C2 systems can be developed further. The next step is to perform a set of substantial pilot studies for diverse domains, including civilian emergency management systems.
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Marlen Hofmann, Stefan Sackmann, & Hans Betke. (2013). A novel architecture for disaster response workflow management systems. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 338–343). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Due to the shared focus of disaster response management (DRM) and business process management on activities as well as the obvious similarity of disaster response processes (DRP) and business processes, the application of workflow management systems (WfMS) has been discussed as a promising approach to manage DRP. However, the application of WfMS in DRM has not yet been realized in practice. One reason for this is the lack of methods and tools in WfMS for taking interdependencies between activities, time, resource, and place into consideration. This considerably restricts the variety of DRP. Therefore, a novel architecture for a disaster response workflow management system is discussed. A special focus lies on the management and analysis of interdependencies that is seen as very promising to improve future DRM.
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Flávio E. A. Horita, Maria C. Fava, Eduardo M. Mendiondo, Jairo Rotava, Vladimir C. Souza, Jo Ueyama, et al. (2014). AGORA-GeoDash: A geosensor dashboard for real-time flood risk monitoring. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 304–313). University Park, PA: The Pennsylvania State University.
Abstract: Flood management is an important approach to reduce damage caused by floods. In this context, technological architectures which work in real-time are needed. However, Brazil has faced many structural difficulties in obtaining updated information on the current state of its rivers. To address this problem, this paper outlines a geosensor dashboard called AGORA-GeoDash, which processes data streams from wireless sensor networks and makes them available in the form of a set of performance indicators that are essential to support real-time decision-making in flood risk monitoring. The dashboard was built on open-source frameworks, made use of geoservices that comply with the standards of Open Geospatial Consortium, and established a Wireless Sensor Network which monitors the rivers of São Carlos/SP in Brazil. The analysis of the indicators available in two rainfall events revealed that the dashboard can provide the key information required for the decision-making process involved in flood risk management.
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Magnus Ingmarsson, Henrik Eriksson, & Niklas Hallberg. (2009). Exploring development of service-oriented C2 systems for emergency response. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Local emergency-response organizations must maximize their use of existing resources. Therefore, emergencyresponse organizations need appropriate command-and-control (C2) systems to coordinate not only their own resources, but also to take advantages of other local actors. The local nature of response coordination imposes additional challenges for the development of C2 systems. In particular, the C2 systems must support coordination across organizational boundaries at the local level. Service-oriented architectures (SOA) provide new technologies for the development of C2 systems. This approach is based on a set of loosely-coupled services offered by multiple actors rather than a single monolithic system. This work reports the result of a prototype SOA implementation that builds on a previous requirements engineering study for service-oriented C2 systems for local emergency response. The results illustrate how it is possible to develop lightweight C2 systems using state-or-the art Web and SOA technologies. However, there are still remaining organizational and maintainability challenges.
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Gabriel Jakobson, Nandan Parameswaran, John Buford, Lundy Lewis, & Pradeep Ray. (2006). Situation-Aware multi-Agent system for disaster relief operations management. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 313–324). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Natural and human-made disasters create unparalleled challenges to Disaster Situation Management (DSM). One of the major weaknesses of the current DSM solutions is the lack of comprehensive understanding of the overall disaster operational situation, and very often making decisions based on a single event. Such weakness is clearly exhibited by the solutions based on the widely used Belief-Desire-Intention (BDI) models for building the Muiti-Agent Systems (MAS). In this work we present the adaptation of the AESOP situation management architecture to address the requirements of disaster relief operations. In particular, we extend the existing BDI model with the capability of situation awareness. We describe how the key functions of event collection, situation identification, and situation assessment are implemented in MAS architecture suitable to the characteristics of large-scale disaster recovery. We present the details of a BDI agent in this architecture including a skeleton ontology, and the distributed service architecture of the AESOP platform.
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Erland Jungert, & Niklas Hallberg. (2009). Capabilities of C2 systems for crisis management in local communities. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Development of information systems support for crisis management in local communities must be based on the needs of the crisis management actors as well as capabilities of information technology (IT). IT provides extensive possibilities, but is difficult to adapt to the users' needs. A profound exploration of the needs of systems for crisis management is often neglected. Hence, the management of major crisis has been held back because of the lack of useful tools. This paper presents an architecture for system for the local communities. The development of the architecture was based on a needs analysis, including interviews with crisis management at a local community level. The architecture is also based on novel design issues that have lead to the development of a conceptual model structure called the mission support model whose main concepts mainly include (1) user roles, (2) services and (3) views.
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Fahem Kebair, & Frédéric Serin. (2008). Towards an intelligent system for risk prevention and emergency management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 526–535). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Making a decision in a changeable and dynamic environment is an arduous task owing to the lack of information, their uncertainties and the unawareness of planners about the future evolution of incidents. The use of a decision support system is an efficient solution for this issue. Such a system can help emergency planners and responders to detect possible emergencies, as well as to suggest and evaluate possible courses of action to deal with the emergency. We are interested in our work to the modelling of a monitoring preventive and emergency management system, wherein we stress the generic aspect. In this paper we propose an agent-based architecture of this system and we describe a first step of our approach which is the modeling of information and their representation using a multiagent system.
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Sebastian Kurowski, Heiko Roßnagel, Jan Zibuschka, & Wolf Engelbach. (2012). A concept for interoperability of security systems in public transport. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: In the field of public transport, operators and first responders collaborate in the prevention of and reaction to security issues. In order to optimise their specific daily operational business needs in a timely manner heterogeneous information and communication systems are deployed. In case of an incident however it is crucial that the various involved parties exchange relevant information to develop a shared understanding and act in a coordinated way. Yet, heterogeneous communication and information system infrastructures often hinder this crucial flow of information. To address this shortcoming it is crucial to enable the design of interoperable system-of-systems approaches in this domain. This paper describes a conceptual model to construct system-of-systems environments in the domain of security in public transport. By building on the results of several European research projects this concept offers a starting point for modelling and documenting individual systems inside a system-of-systems architecture. © 2012 ISCRAM.
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Jay Lickfett, Naveen Ashish, Sharad Mehrotra, Nalini Venkatasubramanian, & Jacob Green. (2008). The RESCUE Disaster Portal for disasters and emergency response. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 787–796). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes the Disaster Portal, a multi-faceted information portal for use by citizens and emergency personnel during disasters and emergency response. This portal is the result of a collaboration between the RESCUE project at UC-Irvine and the City of Ontario, California Fire Department (OFD). The portal provides a wide range of real-time information in disaster situations, such as situation summaries, announcements, shelter information, and aggregated services such as family reunification and donation management. A first version of this portal was developed and deployed by the City of Ontario in September 2007. The current system serves as a base to develop and refine results from several areas of research which are being incorporated into the existing system to provide additional or advanced capabilities. We provide an overview of the portal's capabilities, followed by technical details on the system architecture and implementation. We describe the experience of deployment of the system in the recent California wildfires. Finally we describe work in progress on several advanced capabilities.
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Rosemarijn Looije, Mark A. Neerincx, & Geert-Jan M. Kruijff. (2007). Affective collaborative robots for safety & crisis management in the field. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 497–506). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The lack of human-robot collaboration currently presents a bottleneck to widespread use of robots in urban search & rescue (USAR) missions. The paper argues that an important aspect of realizing human-robot collaboration is collaborative control, and the recognition and expression of affect. Affective collaborative robots can enhance joint human-robot performance by adapting the robot's (social) role and interaction to the user's affective state and the context. Current USAR robots lack these capabilities. This paper presents theory, application domains, and requirements for affective collaborative robots based on the current state of the art. With methods from cognitive architectures, affective computing, and human-robot interaction, three core functions of affective collaborative robots can be realized: sliding autonomy, affective communication, and adaptive attitude. These robot functions can substantially enhance the efficiency and effectiveness of rescue workers and meanwhile reduce their cognitive workload. Furthermore, robots with such functions can approach civilians in the field appropriately.
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Jobst Löffler, Vera Hernández Ernst, Jochen Schon, Jens Pottebaum, & Rainer Koch. (2007). Intelligent use of geospatial information for emergency operation management. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 181–190). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper presents the EU project SHARE which aims at developing a mobile service architecture to support large-scale rescue operations with multimedia communication and information services. The task of planning and controlling large-scale rescue operations requires flexible and robust tools which help the rescue forces to do their search and rescue work with maximum efficiency. Resource planning tools and cartographic information about the operation site are essential to fulfill the complex task of operation management. The Interactive Resource Management and MAP3D are two modules which have been developed in the SHARE project to enable the rescue operation leadership to do efficient coordination of their forces during an operation. Our paper will focus on features and interdependencies of both tools taking into account innovative feedback and interaction mechanisms.
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Alessio Malizia, Pablo Acuña, Teresa Onorati, Paloma Díaz, & Ignacio Aedo. (2009). CAP-ONES: An emergency notification system for all. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this paper we present an ontology-based system for managing emergency alert notifications. Our purpose is to generate emergency alerts that are accessible to different kinds of people, paying special attention to more vulnerable collectives like impaired people. By adapting alerts to different devices and users we can allow Emergency Management Systems (EMS) to communicate with collectives like blind or deaf people whom otherwise will be unreachable by usual channels. Moreover, if we consider the constrains imposed by the nature of the emergency situations we can also improve the information transmission to cope with situational disabilities (e.g. smoke during a fire can cause low vision problems). We centered our system architecture on two characteristics: The first one is an ontology that codifies knowledge about accessibility, devices, disabilities, emergencies and media so the alert notification can be tailored according to different parameters; the second one is the use of an open standard like the CAP (Common Alerting Protocol) that enables our system to interoperate with other existing systems.
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Michael J. Marich, Thomas A. Horan, & Benjamin Schooley. (2008). Understanding IT governance within the San Mateo County Emergency Medical Service agency. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 451–461). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper examines inter-organizational governance within the context of a County wide Emergency Medical Services (EMS) system. Through a case study approach that included an action research methodology, this paper reports research findings on how one multi-organizational EMS system in California designed a process to establish an inter-organizational IT governance structure. The process resulted in EMS stakeholders defining architectural qualities that could be used to drive the EMS enterprise to a higher level of architecture maturity. That is, away from inherent business silos and towards greater levels of standardization and integration of information and technology across all stakeholder groups. The San Mateo County, CA Emergency Medical Services (EMS) system provided the case study context to better understand characteristics of a high performing emergency response system. The unique governance structure of this case allowed researchers to formulate a preliminary understanding of what IT governance is within this context and how it plays a role within private and not-for-profit sector large-scale, inter-organizational, emergency response systems. We applied the time critical information services (TCIS) framework to the specific setting of the San Mateo EMS strategic redesign initiative. The TCIS framework was used to drive roundtable discussions and in addition to obtaining a better understanding of the governance dimension, much was also learned about the operational and organizational dimensions of a high performing emergency response system. From these discussions, a set of 11 key findings were developed in order to guide the county's procurement strategy and future strategic direction. The impact of these findings is that they will be used to formulate public and private sector service contracts that will remain in effect for the next 10 years.
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Robin Marterer, Matthias Moi, & Rainer Koch. (2012). An architecture for distributed, event-driven systems to collect and analyze data in emergency operations and training exercises. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: In order to perform serious research on reliable data from emergency operations and trainings, technological support is essential. Therefore we present an architecture for distributed, event-driven systems for the collection and analysis of data in emergency operations and trainings. The logical as well as the technical architecture will be presented. Most important design decisions, e.g. regarding extensibility, will be described. The architecture has been implemented as a system, which is composed out of a core server and distributed sensors sending data. The system is running since two years in two big European cities. © 2012 ISCRAM.
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Theo Dirk Meijler, & Frank Nietzold. (2011). Light-weight model-based realization of a B2B protocol and a SOA integration engine. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In emergency management, communication between the emergency management team and the outer world is essential. When using an emergency management system, such communication is often IT-based. To disburden the emergency management team, structured “B2B” messages may be used that correspond to the (foreseen) lifecycle of relevant entities in the emergency, such as threats and measures. The paper introduces an approach for the realization of a B2B messaging protocol and the corresponding integration engine, which maps message content to service calls, in the context of an emergency management system. The approach is light-weight and model-based, as protocols and integration engine are based on merely modeling the states and state transitions of objects in the system representing essential entities in the emergency. As the model is described in non-technical terms, this can be done by a non-IT expert.
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Ulrich Meissen, & Frank Fuchs-Kittowski. (2014). Towards a reference architecture of crowdsourcing integration in early warning systems. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 334–338). University Park, PA: The Pennsylvania State University.
Abstract: Crowdsourcing has the potential to become a crucial information source in disaster management. In order to become effective as an integrated part of disaster management systems it is important to set the general architectural foundations for such integrations beyond prototypical experiments. This paper discusses general architectural principles of the application of crowdsourcing in Early Warning Systems (EWS). An integrated architecture is proposed to use classical sensor data and crowdsourcing in an EWS solution. Therefore, typical components of crowdsourcing applications are identified and mapped to monitoring subsystems of EWS's. Three main structural variants of applying crowdsourcing in early warning systems along the example of a prototypical extension of two existing large-scale hydro-meteorological warning systems are presented.
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Ulrich Meissen, Markus Hardt, & Agnès Voisard. (2014). Towards a general system design for community-centered crisis and emergency warning systems. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 155–159). University Park, PA: The Pennsylvania State University.
Abstract: Early Warning Systems (EWS) provide an effective measure for better disaster preparedness, response, and mitigation. The effectiveness of EWS depends highly on the ability to distribute alert message to the persons that will be affected. In this context mobile devices play already a vital role in the ability to reach people in time and at the endangered location. Most existing approaches focus on mass dissemination methods via SMS and Cell-Broadcasting. As these approaches are effective to inform masses about a disaster with one message for all they have their weaknesses in telling the people how to respond according to their location and provide individual guidance (e.g. by maps) within specific communities. Research in disaster management gives strong evidence that the later is often crucial for better disaster response. Accordingly, we witness an increasing demand for more community-centered warnings systems solutions. This paper introduces the general foundations and architecture for alert services on mobile devices that adapt incoming alert information to the profile and situation of user groups and even individual users. The approach is scalable for different communitycentered warning systems. Its first applicability and community engagement effects are shown in the example of the community-centered public disaster alert system in Germany and a target group specific weather hazard alert system, KATWARN and WIND with currently over 2.5 million subscribed users, which was developed by the authors.
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Michael Holzhüter, & Ulrich Meissen. (2020). A Decentralized Reference Architecture for Interconnected Systems in Emergency Management. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 961–972). Blacksburg, VA (USA): Virginia Tech.
Abstract: Optimal communication and information exchange are key elements for handling complex crises or disaster situations. With the increasing number of heterogeneous ICT systems, also raises the importance of adequate support for interconnectivity and information logistics between stakeholders to thoroughly gather information and to make quick but precise decisions. The main purpose of the information exchange is then to manage the crisis as quickly as possible, to provide full information to protect first responders' health and safety, to optimally dispatch resources, and to ensure coordination between different relief forces. Based on an end user survey with a particular focus on first responders, this paper introduces an evolutionary architecture to enable information exchange in crises situation or disasters. The aim is to provide a decentralized approach among heterogeneous ICT-systems which abstracts from the underlying communication technologies and heterogeneity of connected systems and fulfills the functional and non-functional requirements from end users.
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Jürgen Moßgraber, Fernando Chaves, Stuart E. Middleton, Zlatko Zlatev, & Ran Tao. (2013). The seven main challenges of an early warning system architecture. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 322–331). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: In this paper, we describe the work on the system architecture that is being developed in the EU FP7 project TRIDEC on “Collaborative, Complex and Critical Decision-Support in Evolving Crises”. One of the two decision support use cases in the project deals with Tsunami Early Warning. A modern warning system that follows a system-of-systems approach has to integrate various components and subsystems such as different information sources, services and simulation systems. Furthermore, it has to take into account the distributed and collaborative nature of warning systems. Working on the architecture of such a system, you need to deal with a lot of current computer science and information technology problems as well as state-of-the-art solutions from the areas of Big Data and Human Sensors. In this paper, we present the seven main challenges we needed to solve and describe the necessary design decisions we made to tackle them.
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Chris Murphy, Doug Phair, & Courtney Aquilina. (2005). A prototype multi-modal decision support architecture. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 135–137). Brussels: Royal Flemish Academy of Belgium.
Abstract: This paper presents the design of a decision support tool for crisis response applications. We propose a system to replace emergency contact calling trees with a multi-modal personnel contact architecture. This architecture consists of a centralized notification framework using existing enterprise e-mail, Web site, instant messaging, and voice over IP (VOIP) infrastructure. Response and audit data is collected and stored for analysis, and can be reviewed using a variety of methods in real time. Details of our prototype implementation are discussed. Specifically, we address multi-modal communication techniques and their benefits, enterprise deployment challenges, and opportunities for further research.
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Jack Pagotto, & Darrell O'Donnell. (2012). Canada's multi-agency situational awareness system – Keeping it simple. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: The Canadian Multi-Agency Situational Awareness System (MASAS) is rapidly becoming Canada's national system for exchanging emergency management incident-relevant information amongst multiple agencies and jurisdictions. Through the use of structured information aligned with open standards, and a centrally managed open architecture, MASAS provides a trusted virtual community with the ability to seamlessly exchange emergency management information. MASAS offers an information exchange architecture that is based around a highly resilient system of data aggregation hubs that are easily accessible directly or through third party commercial tools by emergency management officials at all levels, from the smallest community in the most remote areas of Canada's north to key federal stakeholders such as the federal Government Operations Centre or the Canadian military. This paper highlights the key design principles, experimental activities, and technology implementation strategies that are positioning MASAS as a Canadian success story in the making – from coast to coast to coast. © 2012 ISCRAM.
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Gertraud Peinel, Thomas Rose, & Elmar Berger. (2007). Process-oriented risk management for smaller municipalities. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 405–410). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Project ERMA (Electronic Risk Management Architecture) develops a platform for risk managers that can be cus-tomised to individual risk management scenarios in order to meet the needs of small and medium-sized municipali-ties. Due to their limited resources, smaller boroughs call for flexible and intelligent platforms that can be tailored to a set of risk management scenarios that might range from natural disasters to man-made hazards. This paper will promote a process-oriented stance for supporting emergency management operations. The scope of services ranges from decision support via key-indicators with attached process management system up-to alarming services that incorporate citizen relationship management services to keep the citizen well informed and use him for the capture of additional information.
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