Andrea Capata, Andrea Marrella, Ruggero Russo, Manfred Bortenschlager, & Harald Rieser. (2008). A geo-based application for the management of mobile actors during crisis situations. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 219–229). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The widespread availability of network-enabled handled devices has made the development of pervasive computing applications an emerging reality particularly suitable for managing emergency/disaster situations. Moreover in emergency management scenarios, Geographic Information Systems (GIS) are gaining momentum for their capacity to capture, analyze and manage geo-referenced data. In this paper we discuss an architecture designed to support rescue teams operating in outdoor environments and equipped with mobile devices working in a P2P fashion within a Mobile Ad-hoc Network (MANET). Our system has been designed to effectively address the on-field working persons' need for geographic information that cannot be supplied by conventional paper-based maps. Our approach provides a transparent access to geo-information and to GIS functionalities, and it addresses issues specifically relevant to emergency management scenarios in open fields.
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Antony Galton, & Michael Worboys. (2011). An ontology of information for emergency management. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The next generation of information systems for emergency management will be based on information provided by large and diverse collections of sensors, including information supplied by human volunteers. Consequently there is more than ever a need to provide solutions to the integration question, so that the Common Operating Picture can truly and effectively provide the unified view required of it. This paper describes some work on the ontology of information that can contribute to a solution of the integration problem. To set the stage, the paper discusses the relevance of information integration to emergency management, and then goes on to describe a project that provided the catalyst for this work. Later sections introduce ontological research and proceed to use it to lay the foundations for an ontology of information. In the final sections we indicate how such an ontology can be used in the context of emergency management.
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Art Botterell, & Martin Griss. (2012). A pragmatic approach to smart workspaces for crisis management. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: We explore the nature and benefits of smart spaces from the perspective of the emergency management user, propose a design vocabulary and reference architecture for constructing feasible, robust and flexible smart spaces for crisis management, and offer some examples of how smart-space approaches might support crisis management. © 2012 ISCRAM.
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Arthur H. Hendela, Xiang Yao, Murray Turoff, Starr Roxanne Hiltz, & Michael J. Chumer. (2006). Virtual emergency preparedness gaming: A follow-up study. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 450–459). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Planning processes, including simulations and games, can help emergency workers to prepare for the unexpected. Rehearsal using software based gaming techniques not only helps planning, but is also cost effective. Computer-based groupware systems can make experts available regardless of location. A new approach, Virtual Simulation (VS), uses networking to create a flexible learning and planning environment. To date two prototype trials of this approach have been implemented at NJIT with major revamps between each one. This paper gives the results of the latest prototype trial, a simulation of attacks on university computer centers. The insights from this second prototype trial of virtual simulation will help us to improve the design and approach for future offerings.
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Benny Carlé, Fernand Vermeersch, & Carlos Rojas Palma. (2004). Systems improving communication in case of a nuclear emergency: Two information exchange systems in the Belgian Nuclear Research Center. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 57–62). Brussels: Royal Flemish Academy of Belgium.
Abstract: Creating a 'common view' between all stakeholders on the course of an emergency situation and the possible consequences is a challenge for any crisis management organisation. In the SCKâEUR¢CEN nuclear emergency preparedness research two projects address two different and particular communication or information management challenges. The HINES system aims at creating a common view by using an information system as a communication tool in an on-site nuclear emergency response room. The MODEM project uses XML-technology to stimulate communication between scientific experts from different countries and institutes by facilitating the exchange of information used in decision support models used to assess the impact of a release of radioactive material in the environment. Both systems are implemented in prototype phase and used regularly during exercises. © Proceedings ISCRAM 2004.
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Bo Andersson, & Jonas Hedman. (2006). Issues in the development of a mobile based communication platform for the swedish police force and appointed security guards. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 181–187). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: This paper presents the learning experiences from the development of a mobile-based communication platform, called OrdningsVaktsCentralen (OVC). OVC can be translated to Security Guard Central. OVC is designed to enable the Swedish Police Force (SPF) to comply with new legal requirements and enhance their collaboration with Appointed Security Guards (ASG). The focus of this paper is on the early phases of development; in particular on the specific technical issues such as interoperability and standards used in the development of mobile based systems. The learning experiences are as follows: firstly, when developing mobile based systems we suggest and recommend that the analysis phase should be enhanced and it should address the interoperability between mobile phones on one hand and operators on the other hand. Secondly, global and national standards, such as the MMS7 for sending multi-media messages, are not always standardized. It seems that operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Thirdly, mobile based communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards.
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Carmen Penadés, Marcos R. S. Borges, José H. Canós-Cerdá, & Adriana S. Vivacqua. (2011). A product line approach to the development of advanced emergency plans. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Emergency plans play a central role in emergency management processes. However, the technical problems associated to emergency plan development have received very little attention. As a matter of fact, most emergency plans are printed documents prepared with the sole support of a word processing system. As a consequence, new media are the exception in current plans. Moreover, the plans are developed without any methodological support that guides planners through the plan development process. In this paper we introduce DPL(EP), a method for the development of emergency plans. Based on the Document Product Lines process for the development of variable content document families, its main goal is to provide methodological guidance and tool support for the development of emergency plans. The distinguishing characteristics of the method are: first, the use of feature models to describe variability in emergency plan content and in the representation of the plan components; second, the “one organization-one plan” philosophy of the development process that produces customized plan editors; and third, its product line nature that enforces reuse of information elements, making plan development more convenient.
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Chao Huang, Shifei Shen, & Quanyi Huang. (2012). An approach based on environment attributes for representation of disaster cases. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: In this paper we overview the ongoing research into the application of case-based reasoning in emergency management, based on which we propose a new approach for representation of large-scale disaster cases. The approach takes the environmental factors into account, and the case is organized according to key scenes, rather than disaster types. Each scene consists of inherent attributes, which are concerned with the disaster type, and environment attributes, which usually facilitate the adjustment of the decision-making, and sometimes play crucial role. To describe the environment attributes, the fuzzy sets are employed to take use of the non-quantitative information. The nearness of the fuzzy sets is used to retrieve the similar case. Based on this approach, the case retrieval could even extract the case with different type but similar environment, supposing the inherent attribute is analogous. © 2012 ISCRAM.
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Christian Neuhaus, Mario Hannappel, Daniela Giebel, & Sabine Färfers. (2012). Crisis management systems in Germany – A status report about the current functions and developments of private and public crisis managementsystems in Germany. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Crisis management systems play a critical role in supporting responders and decision makers in their crisis and emergency management functions. Even though these systems and solutions have been broadly adopted in private and public organizations, very few quantitative studies can be found on their functions, user groups, targeted stakeholders, their technological requirements and their scope of services. The present study gives an outline of our ongoing project and an insight in the first results of a three-year study of crisis management systems in Germany. The study will outline the methods of our analysis and will present some results from an analysis of over more than 170 systems from over 70 vendor/developers. It will then give a conclusion of the results and outline open and future questions. © 2012 ISCRAM.
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Connie White, Linda Plotnick, Jane Kushma, Starr Roxanne Hiltz, & Murray Turoff. (2009). An online social network for emergency management. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Online Social Networking Sites (SNS) are becoming extremely popular and can be employed in a variety of contexts. They permit the establishment of global relationships that are domain related or can be based on some general need shared by the participants. Emergency domain related websites, each with their own stated mission, are becoming widespread. Can a social network offer a solution to bringing emergency domain-related entities together as a 'one stop shop?' We propose to investigate whether the social network paradigm can be used to enable individuals and organizations to collaborate in mutually beneficial ways, in all stages of emergency management: mitigation, preparedness, response and recovery. Emergency management students were surveyed to examine the concept of social networks and their acceptance as a potential tool. The results of this exploratory research show overwhelming agreement that SNS should be considered a viable solution to the problems plaguing information dissemination and communications in the emergency domain.
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Daniel Sanz, Patricia Gómez Bello, Paloma Díaz, Fausto J. Sainz, & Ignacio Aedo. (2007). Supporting physical and logical communication in emergency management Virtual Distributed Teams. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 439–448). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Virtual Distributed Teams (VDT) need to face physical and logical communication challenges during emergency response. Physical problems include heterogeneous technology infrastructures, ubiquitous accessibility, alternative media communication or real-time interaction. Logical problems are related to the accomplishment of a coordinated activity, such as the need for a common place accessible by all where digital artefacts are available, spontaneous communication, real-time interaction, and emergency awareness. We present an integration framework that addresses the physical and logical communication requirements in emergency management for VDTs. The framework provides a ubiquitous mobile infrastructure that supports physical communication, proposes a generic role-based organizational structure for VDT, and outlines an integration strategy that allows to define logical communication channels by means of information flow and access control policies based on the VDT structure.
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David F. Merrick, & Tom Duffy. (2013). Utilizing community volunteered information to enhance disaster situational awareness. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 858–862). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Social media allows the public to engage in the disaster response and recovery process in new and exciting ways. Many emergency management agencies in the United States are embracing social media as a new channel for alerts, warnings, and public outreach, but very few are mining the massive amounts of data available for use in disaster response. The research reflected in this paper strives to help emergency management practitioners harness the power of community volunteered information in a way that is still novel in most parts of the country. Field verification and research combined with survey results attempts to identify and solve many of the barriers to adoption that currently exist. By helping practitioners understand the virtues and limitations of this type of data and information, this research will encourage the use of community volunteered information in the emergency operations center.
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Dilek Ozceylan, & Erman Coskun. (2008). Defining critical success factors for National Emergency Management Model and supporting the model with information systems. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 376–383). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Natural or man-made disasters frequently occur in different countries and disaster types and consequences might differ immensely depending on that country's unique characteristics. While probability of a man-made disaster occurrence will be high for technologically advanced countries as a result of using technology in almost every aspect of daily life, probability of natural disaster occurrence will be dependent on geological, geographical, and climate related factors. Based on their different risk types and levels, each nation should create their own National Emergency Management Model (NEMM) and because of country specific conditions each plan must be unique. Thus, for each country NEMM should be focusing on different factors which are important and should show that country the importance list of factors. As a result, countries may better distribute their limited resources to reach optimum emergency management plan and execution. In this study, our goal is to three fold. Our first goal is to come up with full list of categories and factors which are important for a successful National Emergency Management Model. In order to achieve this goal, we determined our categories and factors based on our analysis of previous disasters and literature review. The second goal is to determine the importance level of each category and defining critical success factors for different countries. For this purpose, we are planning to use experts from different countries. This part of study is still underway. Finally, we analyze how information systems might be utilized for each category and factors to support a better National Emergency Management Model. This is a first step of a multi-step research.
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Eli Rohn. (2007). A survey of schema standards and portals for emergency management and collaboration. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 263–269). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: We survey several emergency management related data structures and portals designed or adopted by standard bodies such as Organization for the Advancement of Structured Information Standards (OASIS) and Institute of Electrical and Electronics Engineers (IEEE), as well as standards designed or adopted by government agencies in the US and in the UK. The survey is by no means an exhaustive list of such standards and portals, but it gives a fair representation of the current state of affairs and resources to practitioners and researchers alike.
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Elina Valtonen, Ronja Addams-Moring, Teemupekka Virtanen, Antti Järvinen, & Mikael Moring. (2004). Emergency announcements to mobile user devices in geographically defined areas. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 151–156). Brussels: Royal Flemish Academy of Belgium.
Abstract: When emergency announcements (EA) to a population in a crisis area are needed, avoiding single points of failure in the EA sending and forwarding systems is essential. We present a new concept, an extension to existing EA sending systems, which is based on real-time location information about mobile devices. Such a solution would increase the EA sending systems' robustness through redundancy and technology diversity. At the same time, these mobile emergency announcement (MEA) sending systems would increase the percentage of the threatened population that can be reached fast. The proposition is based on a set of requirements for EA sending systems, the most important of which turned out to be ensuring the authenticity and integrity of the EA information content. We found our preliminary results too optimistic: current GSM networks should not be used for sending EAs, as it is quite possible to forge SMS text messages, even to multiple GSM phones in a specific target area. The next generations of mobile phone networks (3G/UMTS and 4G) seem more promising, due to their packet-oriented architectures, as each data packet can be stamped with verifiable information about the source of the data. However, the development of communications networks with features compatible with MEA sending will demand that both authorities and independent experts take an active, early role in networks design right beside the commercial organisations. © Proceedings ISCRAM 2004.
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Emma Carter, & Simon French. (2005). Nuclear emergency management in Europe: A review of approaches to decision making. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 247–259). Brussels: Royal Flemish Academy of Belgium.
Abstract: The need for transparent and consistent decision making in nuclear emergency management across local, regional, national and international levels is well recognised. Several decision support systems have been developed to help achieve this; but, by and large, with little consultation with potential DMs and with limited understanding of the emergency management procedures across Europe and how they differ. This work, part of a European Fifth Framework project EVATECH, considers the application of process modelling to document and compare the emergency management process in four countries. We have observed that the four process models are substantially different in their organizational structure and identified differences in where decisions are made, the management of advice and the communication network style. This papers focus is on the results of the comparison and the implications for the design and use of decision support systems.
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Erman Coskun, & Dilek Ozceylan. (2011). Complexity in emergency management and disaster response information systems (EMDRIS). In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Today emergencies seem more complex than ever. Process of managing these emergencies also becomes more complex because of increasing number of involved parties, increasing number of people affected, and increasing amount of resources. This complexity, inherent in emergency management, brings lots of challenges to decision makers and emergency responders. Information systems and technologies are utilized in different areas of emergency management. However complexity increases exponentially in emergency situations and it requires more sophisticated IS and IT and it makes response and management more challenging. Thus analyzing the root causes of emergency management information systems complexity is crucial for improving emergency response effectiveness. This paper frames the issue of information systems complexity by focusing on the types of complexities involved in emergency management phases and explaining each complexity type. We propose 6 different complexity types: Human Complexity, Technologic Complexity, Event Complexity, Interaction Complexity, Decision Making Complexity, and Cultural Complexity.
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Fahem Kebair, & Frédéric Serin. (2008). Towards an intelligent system for risk prevention and emergency management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 526–535). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Making a decision in a changeable and dynamic environment is an arduous task owing to the lack of information, their uncertainties and the unawareness of planners about the future evolution of incidents. The use of a decision support system is an efficient solution for this issue. Such a system can help emergency planners and responders to detect possible emergencies, as well as to suggest and evaluate possible courses of action to deal with the emergency. We are interested in our work to the modelling of a monitoring preventive and emergency management system, wherein we stress the generic aspect. In this paper we propose an agent-based architecture of this system and we describe a first step of our approach which is the modeling of information and their representation using a multiagent system.
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Gary M. Fetter, & Mauro Falasca. (2011). Establishing the need for decision support in disaster debris disposal. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: One of the most important and costly aspects of recovery operations is debris collection and disposal. The unique nature of disaster debris and the extreme amounts generated as a result of the disaster event create challenges for decision makers that are not typically encountered during every day solid-waste disposal operations. This work-in-progress research is aimed at identifying the unique aspects of disaster debris disposal and the need for decision support, which addresses these unique aspects, to assist emergency management coordinators with allocating resources during on-going debris cleanup operations. We will present a decision support system framework, discuss aspects of the knowledge base, model base, and user interface, and show how an emergency management coordinator might use the system during ongoing daily operations using real-world data from a 2003 Atlantic hurricane.
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Gaston C. Armour, & Hero Tameling. (2011). Collaborative relationships are key to community resilience and emergency preparedness. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The United States of America experienced two major incidents that changed the countrys perspective on emergency preparedness: September 11, 2001 World Trade Center attacks, and Hurricane Katrina in 2005. Since that time the United States Department of Homeland Security established 10 separate Regional Catastrophic Planning Teams (RCPT) around the country. These RCPTs were set-up to inform, train and determine the effectiveness of mutual-aid coordination and prepare individuals, families and communities for an “all-hazard” environment. As RCPT members representing one state agency providing human services, the authors proposed an initiative, based on a working model they had already deployed in their own agency, to enhance emergency preparedness activities to include individual and community resiliency along with disaster and catastrophic planning. That request to expand the RCPT role, opened-up a dialogue to develop an innovative approach to collaborative partnerships. This shift afforded additional opportunities in times of a crisis, disaster or catastrophe.
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George N. Kelly. (2005). Emergency management in Europe – Contribution of euratom research. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 261–267). Brussels: Royal Flemish Academy of Belgium.
Abstract: This paper summarises the contribution of EURATOM research to off-site emergency management in Europe over the past two decades. Effort initially focused on the development of methods and software that could be used to underpin the nature and extent of emergency management arrangements and policy. With time, and partially in response to accidents at TMI and Chernobyl, effort shifted to the development of a comprehensive decision support system that could find broad use in real time across Europe in order to better inform decisions on emergency management. The deployment of the developed system across Europe, largely so far at a pre-operational level, is described together with the opportunities this offers for more coherent response to any accident that may in future affect Europe and for better use of scarce resources, both human and otherwise. Indications are given of where further effort or initiatives should be directed with a view to ensuring that the major research achievements are fully and effectively exploited.
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Gertraud Peinel, Thomas Rose, & Alexander Wollert. (2012). The myth of business process modelling for emergency management planning. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Over the last two decades a significant number of projects tried to convey the concept of business process man-agement to the domain of emergency management. Most of these approaches sought a partial automation for the execution of standard operating procedures in the sense of workflow support, while others strived for the sup-port and integration of information management and data streams in command centres during a crisis. This pa-per focuses on the planning of disaster response for reasons of better preparedness. It discusses whether emer-gency management organisations can capitalize on off-the-shelf business process modelling tools to prepare for disasters more effectively, and whether the concepts of process modelling can be applied to standard operating procedures and vice versa. Moreover, it investigates whether such tools can efficiently support a collaborative preparation of police, fire departments, and rescue organizations. This paper will demonstrate why conventional business process means are inapplicable as planning tool in this domain. And it will also give an outlook to so called smart checklists that might be better suited both for the planning and response phase of emergency epi-sodes. © 2012 ISCRAM.
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Gonçalo De Jesus, Anabela Oliveira, Maria A. Santos, & João Palha-Fernandes. (2010). Development of a dam-break flood emergency information system. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper presents a new information system, SAGE-B, structured to support all fundamental data related to dams and the elements associated to an emergency in case of a dam-break flood. Data such as information about the population located in the areas at risk or the vehicles available for rescue that are located in the areas impacted by the predicted flood are always changing. In order to support an effective update of the required information for emergency management, an emergency information system was conceived and proposed. This paper describes the motivation for this research and the basic requirements from an emergency management perspective. The platform has a modular architecture, developed in open and free technologies, which allows a continuous development and improvement. Examples of future developments include a multichannel emergency warning system, flood wave real-time forecast and dam-breaching real-time monitoring models.
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Haibin Zhu, & MengChu Zhou. (2006). The role transferability in emergency management systems. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 487–496). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Role Transferability is a basic requirement for emergency management systems. Role specification, relationship expression, and transfer regulations are critical elements of this requirement. This paper discusses the role transferability requirement for emergency management systems; emphasizes that role specification is an underlying mechanism for role transfer; proposes a revised E-CARGO (Environment-Class, Agent, Role, Group, Object) model for role transfer in a group; and presents an algorithm to validate role transfer while maintaining group viability.
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Heiko Roßnagel, & Olaf Junker. (2010). Evaluation of a mobile emergency management system – A simulation approach. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Large public events such as sporting events, concerts, fairs and street festivals are quite common in metropolitan areas. Because of the high frequency of such events and the increasing number of involved parties, those being responsible for the organization and execution have to cope with increasing complexity and shortening time frames for planning and preperation. Because of the high concentration of passengers, unplanned incidents that occur during these public events can have devastating effects and can lead to crises and disasters. Emergency management systems that utilize mobile communication infrastructures can provide prompt information delivery to save human lives. In this paper we propose a system design for mobile emergency management and outline our approach of evaluating this system design using multi-agent based simulation. To make our simulation of passenger movements as realistic as possible we gathered empirical data for a large event as well as for normal rush hour traffic.
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