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Elizabeth Avery Gomez. (2008). Crisis response communication management: Increasing message clarity with training over time. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 368–375). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
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Elizabeth Avery Gomez, & Murray Turoff. (2007). Interoperable communication: An analysis of SMS text-message exchange. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 45–50). Delft: Information Systems for Crisis Response and Management, ISCRAM.
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