Christian Flachberger, & Eduard Gringinger. (2016). Decision Support for Networked Crisis & Disaster Management ? A Comparison with the Air Traffic Management Domain. In A. Tapia, P. Antunes, V.A. Bañuls, K. Moore, & J. Porto (Eds.), ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management. Rio de Janeiro, Brasil: Federal University of Rio de Janeiro.
Abstract: This paper is about European networked crisis and disaster management and how to achieve more intelligent decision support and better collaboration. Although collaboration processes are established, the underlying information management tools today don?t support integrated electronic information management in multi-organizational scenarios. This leads to a fragmentation of relevant information into pieces held by different stakeholders. Recently, the concept of the Common Information Space has been introduced as possible solution. This paper looks to the domain of Air Traffic Management where a similar problem was tackled by a concept called System Wide Information Management. The paper starts with describing the operational context, the unresolved needs, and the derived requirements. Experiences from the Air Traffic Management domain are gathered and compared with current solution concepts from the public safety domain. The paper concludes with lessons learned during the on-going development in the public safety domain.
|
Daniel Auferbauer, Christoph Ruggenthaler, Gerald Czech, & Ivan Gojmerac. (2019). Taxonomy of Community Interaction in Crises and Disasters. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Taxonomies are integral to systems engineering, as they structure our knowledge of a field and so provide the
foundation for technological development. We contribute such taxonomies for the field of Community
Interaction and Engagement in Crisis and Disaster Management, which represents the interface between
members of the public who commit to relief efforts and established organisations that have a pre-defined role in
crisis management. These actors are unified in their purpose to help those in need, but also set apart by their
organisational structures and modes of operation. We classify the actors of Community Interaction and
Engagement, as well as the interactions between them. Our contribution outlines areas where the application of
Information and Communication Technology can offer benefits to Community Interaction and Engagement.
|
Daniel Auferbauer, Roman Ganhör, & Hilda Tellioglu. (2019). Opportunistic Affiliation in Spontaneous Volunteer Management. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Spontaneous volunteers influence crisis and disaster relief efforts as both an effective aid and a stressing factor for emergency organisations. Managing the negative impacts of spontaneous volunteering has thus become part of command and control deliberations. In this paper, we take a closer look at integrating spontaneous volunteers into the formal response system to mitigate negative impacts.
Working with participants from formal response organisations, we gathered qualitative data regarding the management of spontaneous volunteers during the European migration crisis in 2015.
Through thematic analysis, we extracted topics to systematically describe the interaction between emergency organisations and spontaneous volunteers. As implication thereof, we propose how computer supported systems can be applied to better manage spontaneous volunteers. In our discussion, we focus on the registration process and ad hoc verification of spontaneous volunteers to better integrate them in the formal response process.
|
Ulrich Meissen, Frank Fuchs-Kittowski, Michael Jendreck, Stefan Pfennigschmidt, Markus Hardt, & Agnès Voisard. (2017). A general system architecture and design for the coordination of volunteers for agile disaster response. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 890–900). Albi, France: Iscram.
Abstract: In the recent decade the evolvement and widespread success of new technologies in particular in the field of computing power, network bandwidth, mobile networks and wearable devices have prepared the foundation for completely new approaches in crisis management. Currently, we are at the edge that such new technologies for crisis management are becoming a real and practically applicable option, e.g. in the field of alerting, crowdsourcing, and crowdtasking. In parallel, we witness in the recent years that citizens are more and more willing to help during crisis and disasters, thus providing a large – yet unused – potential for agile support in disaster preparation and response. In many disaster situations the emergency personnel reach the limits of their capabilities. In particular during the isolation phase the support of such volunteers can be a valuable benefit for disaster response. With the help of new technologies crisis management can provide current on-site information via mobile devices in real time as well as organize and coordinate the activities of the volunteers at specific locations. In this paper we present the results of the research project ENSURE: a general architecture and a system design for the coordination of spontaneous volunteers for agile disaster response. With the expected broader implementation of such systems in disaster management in the future it is inevitable to elaborate such common technological foundations for practical mass applications.
|
