Margunn Indreboe Alshaikh, & Helena Puig Larrauri. (2012). Building resilience through crisis mapping, community engagement and recovery planning in Sudan. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Understanding that disasters and conflicts do not occur in a vacuum, but are integrally linked to the broader context in which they take place, building resilience within both state and society structures becomes a crucial tool to speed recovery and lessen the likelihood of recurrence as local and institutional capacities are put in place to respond to, manage and reduce emerging risks. Since, 2008, United Nations Development Programme in Sudan has through its Crisis and Recovery Mapping and Analysis Project been developing a participatory mapping and analysis methodology to enhance crisis responsiveness and evidence-based strategic planning both within the United Nations system and national government. Using innovative technologies and GIS, sensitive issues are contextualized and depoliticized through novel correlations and visualisations, allowing previously contesting state and society actors to jointly identify priorities for intervention and response. The process has fostered an open dialogue, strengthening the capacities of local actors to respond to emerging crises in a timely and appropriate manner. Participatory mapping has thus become a key tool in managing complexities in peacebuilding and recovery in post-crisis settings. © 2012 ISCRAM.
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Benny Carlé, Fernand Vermeersch, & Carlos Rojas Palma. (2004). Systems improving communication in case of a nuclear emergency: Two information exchange systems in the Belgian Nuclear Research Center. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 57–62). Brussels: Royal Flemish Academy of Belgium.
Abstract: Creating a 'common view' between all stakeholders on the course of an emergency situation and the possible consequences is a challenge for any crisis management organisation. In the SCKâEUR¢CEN nuclear emergency preparedness research two projects address two different and particular communication or information management challenges. The HINES system aims at creating a common view by using an information system as a communication tool in an on-site nuclear emergency response room. The MODEM project uses XML-technology to stimulate communication between scientific experts from different countries and institutes by facilitating the exchange of information used in decision support models used to assess the impact of a release of radioactive material in the environment. Both systems are implemented in prototype phase and used regularly during exercises. © Proceedings ISCRAM 2004.
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Emma Carter, & Simon French. (2005). Nuclear emergency management in Europe: A review of approaches to decision making. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 247–259). Brussels: Royal Flemish Academy of Belgium.
Abstract: The need for transparent and consistent decision making in nuclear emergency management across local, regional, national and international levels is well recognised. Several decision support systems have been developed to help achieve this; but, by and large, with little consultation with potential DMs and with limited understanding of the emergency management procedures across Europe and how they differ. This work, part of a European Fifth Framework project EVATECH, considers the application of process modelling to document and compare the emergency management process in four countries. We have observed that the four process models are substantially different in their organizational structure and identified differences in where decisions are made, the management of advice and the communication network style. This papers focus is on the results of the comparison and the implications for the design and use of decision support systems.
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Chao Sun, Fushen Zhang, Shaobo Zhong, & Quanyi Huang. (2015). Expression and Deduction of emergency scenario based on scenario element model. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: In the context of an era filled with frequent occurrence of emergencies, it is urgent to carry out effective treatment. The existing studies focus their research on general rule of emergency evolution, ignoring the consideration of concrete composition of scenario, whilethe formulation of contingency plan based on the real evolution process of the emergency is rare. In this paper, the basic model of scenario elements is proposed firstly. Next, from the perspective of evolution and disposal of emergency, the framework of scenario for emergencies and emergency disposal is put forward, which paves the way for depiction and scenario analysis of emergency. Finally, this paper takes the stampede as an example, dividing the scenario of emergency and its components, namely scenario elements, and representing the evolution scenario of stampede by scenario elements model. Our method takes advantage of scenario elements model to provide support for the formulation and evaluation of emergency exercise.
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Marnix De Ridder, & Chris Twenhöfel. (2004). The design and implementation of a decision support and information exchange system for nuclear emergency management in the Netherlands. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 33–38). Brussels: Royal Flemish Academy of Belgium.
Abstract: An information system for decision support and information exchange is designed and a prototype has been build for use in the Back Office Radiological Information (BORI) of the EPAn; the Dutch nuclear emergency organisation. System developments are directed at a fast and efficient production of a radiological status report and the improvement of information exchange and communications between the participating institutes of BORI. Special attention has been given to network security and the information infrastructure to manage virtual workplaces. We have chosen for a standard web based system development for the presentation and communication facilities. This is supplemented by a GIS based system for the aggregation of measurement data and model calculations. © Proceedings ISCRAM 2004.
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Simon French, & Nikolaos Agryris. (2014). Nuclear emergency management: Driven by precedent or international guidance? In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 483–487). University Park, PA: The Pennsylvania State University.
Abstract: The NREFS project is re-evaluating the management of radiation accidents, paying attention to environmental, financial and safety issues and to the threat and response phase. In designing our project some two years ago, we were concerned to avoid any assumption that a future accident will be similar to a past accident, in particular the Chernobyl and Fukushima Accidents. After a year of research on the issues to be considered and the criteria that could or should drive the decision making, our concern has increased. We have found that international guidance provided by organisations such as ICRP and IAEA lack the specificity to help decision makers. Precedent set in the handling of earlier accidents provides much clearer and tighter guidance – and, moreover, one may feel that that the public will expect them to follow such precedent. Unfortunately the circumstances of a future accident may make precedent inapplicable. Consequently we believe that there is an urgent need to think more widely about nuclear emergency management.
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Noel Johnson, & Ann Fruhling. (2006). Development and assessment of the STATPack[TM] emergency response system. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 197–201). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: The STATPack is a telemedicine consultation and emergency response system which was developed to increase statewide laboratory responsiveness to public health emergencies. Although several emergency response management information systems have been created for diagnostic laboratories at the national level, most states in the U.S. do not have the capability to share critical public health microbiology laboratory information at local levels, especially in rural communities. This paper offers a description and preliminary assessment of the STATPack as it is being deployed by the Nebraska Public Health Laboratory and should be recognized as research in-progress. Initial experiences with this emergency response system have been encouraging.
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Dennis J. King. (2005). Humanitarian knowledge management. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 291–295). Brussels: Royal Flemish Academy of Belgium.
Abstract: International complex humanitarian emergencies present numerous challenges to aid organizations trying to manage data, information and knowledge about the situation or event. Humanitarian aid organizations should be able to identify what critical information they need, where to find it, what are the major gaps, and how best to share, present and disseminate this information. These challenges can be addressed through improved knowledge management. The faster and more efficiently humanitarian aid organizations are able to identify, collect, distill, analyze and manage the vast corpus of what they need to know, the more effectively they can plan for and respond to natural disasters and complex emergencies and the more lives are potentially saved.
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Maurizio Marchese, Lorenzino Vaccari, Gaia Trecarichi, Nardine Osman, & Fiona McNeill. (2008). Interaction models to support peer coordination in crisis management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 230–241). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: All phases of emergency management activities – that we will reference hereafter as eResponse activities – depend on data from a variety of sources and involve a range of different organizations and teams at various administrative levels with their own systems and services. The existence of numerous and different actors, policies, procedures, data standards and systems results in coordination problems with respect to data analysis, information delivery and resource management.. In this paper we present a novel approach based on interaction models distributed through a peer to peer infrastructure and we show how it can be applied in the context of crisis management to support coalition formation and process coordination in open environments. In particular, a prototype eResponse simulation system – built on a P2P infrastructure – has been developed to execute interaction models describing common coordination tasks in emergency response domain. Preliminary evaluation of the proposed framework demonstrates its capability to support such eResponse tasks.
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Maurice McGinley, Andrew Turk, & David Bennett. (2006). Design criteria for public emergency warning systems. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 154–163). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: This paper describes the development of a public emergency messaging system in Western Australia. A set of design criteria were identified by a review of relevant published literature, a survey of current practice in Australia, and consultation with local stakeholders. The system should support: Multiple Recipients, Multiple Channels, Multiple Hazards, Multiple Stakeholders, Multiple Senders, Multiple Platforms, and Write Once Message Composition. A prototype system was built according to these design criteria, based on the Common Alerting Protocol version 1.0. The design was validated in trials simulating messages sent during a tropical cyclone and a bushfire. A total of 56 trial participants from identified stakeholder groups were surveyed with regard to their experience of the prototype system. Overall, the prototype system functioned successfully and participants reported high levels of satisfaction. The paper describes this research project and the initial stages of the subsequent development of a production system, called APECS.
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Paul McGinnity, David Pollard, & David Dawson. (2004). A management information system to support the radiological protection institute of Ireland's emergency response role: Design and implementation. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 39–44). Brussels: Royal Flemish Academy of Belgium.
Abstract: A recent review of the procedures covering the RPII's responsibilities under the National Emergency Plan for Nuclear Accidents has shown the need for a management information system (MIS) to support the organisation's operational plan for emergency preparedness and response. This paper describes the design objectives and the development of a prototype version of this system. Specific functions of the MIS are highlighted along with a description of the motivation behind their development. This very simple MIS has already helped RPII staff members to operate more efficiently. Finally, some ideas for future development are outlined. © Proceedings ISCRAM 2004.
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Morand, O., Safin, S., Larribau, R., Rizza, C., & Robert. (2023). Using Photography as a Trace of Activity to Facilitate the Retention of Emergency Response Actions. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 773–783). Omaha, USA: University of Nebraska at Omaha.
Abstract: The chances of survival of a victim of cardiac arrest or stroke decrease considerably without rapid intervention. Bystanders, the first people able to intervene, are however few to act. This ignorance of the seriousness signs of the pathologies, and of the importance of acting, combined with a feeling of incapacity to perform emergency gestures, are the main reasons for this low level of action. The absence of knowledge originates both from a lack of training and from forgetting training courses. To overcome this problem, some trainings propose high fidelity simulation devices associated with a debriefing to create a strong emotional impact leading to a stronger memory impact. To assess the impact of this type of simulation, we set up a Living Lab including a high fidelity simulation of emergency situations (with citizens, dispatchers, first responders and paramedics), a debriefing and a method to create a “trace of activity”, still aiming at generating a higher memory impact. To measure the effects of the Living Lab, we analyzed the emotional impacts evoked by the participants, categorized the learning and finally studied the creation of the activity trace. The results show that the Living-Lab elicits emotions (for the cardiac arrest scenario) and projections (for the stroke scenario) and can therefore potentially improve the retention. The learnings were of several natures: individual and practical learnings on emergency management, learnings on collaboration within the chain of survival and theoretical learnings. Analysis of the retained learning after 2 to 8 months is in progress, therefore no results are available yet.
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Dilek Ozceylan, & Erman Coskun. (2008). Defining critical success factors for National Emergency Management Model and supporting the model with information systems. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 376–383). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Natural or man-made disasters frequently occur in different countries and disaster types and consequences might differ immensely depending on that country's unique characteristics. While probability of a man-made disaster occurrence will be high for technologically advanced countries as a result of using technology in almost every aspect of daily life, probability of natural disaster occurrence will be dependent on geological, geographical, and climate related factors. Based on their different risk types and levels, each nation should create their own National Emergency Management Model (NEMM) and because of country specific conditions each plan must be unique. Thus, for each country NEMM should be focusing on different factors which are important and should show that country the importance list of factors. As a result, countries may better distribute their limited resources to reach optimum emergency management plan and execution. In this study, our goal is to three fold. Our first goal is to come up with full list of categories and factors which are important for a successful National Emergency Management Model. In order to achieve this goal, we determined our categories and factors based on our analysis of previous disasters and literature review. The second goal is to determine the importance level of each category and defining critical success factors for different countries. For this purpose, we are planning to use experts from different countries. This part of study is still underway. Finally, we analyze how information systems might be utilized for each category and factors to support a better National Emergency Management Model. This is a first step of a multi-step research.
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Stephen Potter, & Gerhard Wickler. (2008). Model-based query systems for emergency response. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 495–503). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this paper we describe the approach adopted and experiences gained during a project to develop a general architecture that aims to harness advanced sensor, modelling and Grid technologies to assist emergency responders in tackling emergencies (specifically fire emergencies). Here we focus on the command and control aspects of this architecture, and in particular, on a query-based approach that has been adopted to allow end users to interact with available models of physical and other phenomena. The development of this has provided a number of insights about the use of such models, which along with the approach itself, should be of interest to any considering similar applications.
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Raj Prasanna, Lili Yang, & Malcolm King. (2011). Evaluation of a software prototype for supporting fire emergency response. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Despite recent work on information systems, many first responders in the UK Fire and Rescue Services (FRSs) are unable to develop sufficient understanding of the situation to enable them to make good decisions. As a partial requirement of the development of information system for the UK fire and rescue services, a software prototype consisting of a number of human computer interfaces are developed and subsequently evaluated to explore how to present useful information for firefighters during their response operations. This paper exclusively discusses the findings arising from end-user demonstration sessions conducted via participative type of prototype evaluation which is aimed to understand the appropriateness and usefulness of the proposed software prototype. This paper contributes to improve the designing of the human computer interfaces and human computer interaction for supporting fire fighters during fire emergency response.
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Patrick C. Shih, Kyungsik Han, & John M. Carroll. (2014). Community incident chatter: Informing local incidents by aggregating local news and social media content. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 772–776). University Park, PA: The Pennsylvania State University.
Abstract: The emergence of social media provides an additional channel for broadcasting information to the public and support two-way communication between governmental stakeholders and the public during crisis. Research has focused on large-scale events, and few have investigated how social media can contribute to civic awareness and participation of small-scale incidents in a community-oriented context. Moreover, social media have been criticized because it is overabundant with noisy, inaccurate, and unprofessional information that are often misleading. This presents a serious challenge for community members to identify information that are relevant to a local incident. We introduce Community Incident Chatter (CIC), a smartphone application that is designed to aggregate information reported by formal news agencies and social media surrounding local incidents. Participants in a preliminary user study indicate that the community-oriented information presented in CIC is informative, relevant to the community, and has the potential of empowering community residents for responding to and managing local incidents.
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Thomas Spielhofer, Anna Sophie Hahne, Christian Reuter, Marc-André Kaufhold, & Stefka Schmid. (2019). Social Media Use in Emergencies of Citizens in the United Kingdom. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: People use social media in various ways including looking for or sharing information during crises or emergencies
(e.g. floods, storms, terrorist attacks). Few studies have focused on European citizens? perceptions, and just one
has deployed a representative sample to examine this. This article presents the results of one of the first
representative studies on this topic conducted in the United Kingdom. The study shows that around a third (34%)
have used social media during an emergency and that such use is more widespread among younger people. In
contrast, the main reasons for not using social media in an emergency include technological concerns and that the
trustworthiness of social media content is doubtful. However, there is a growing trend towards increased use. The
article deduces and explores implications of these findings, including problems potentially arising with more
citizens sharing information on social media during emergencies and expecting a response.
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Catrinel Turcanu, Benny Carlé, & Philippe Vincke. (2004). Structuring stakeholders' involvement in radiological crisis management: A multicriteria decision aid approach for countermeasure evaluation. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 115–120). Brussels: Royal Flemish Academy of Belgium.
Abstract: Stakeholders represent a valuable source of knowledge, which should be used in steering the emergency response during a radiological crisis. This can be achieved in a multi-criteria decision aid framework, the potential benefits of which are highlighted in the paper: consideration of all relevant factors, problem structuring, better insight in the decision process, and support for decision-makers to justify the chosen countermeasure strategies. © Proceedings ISCRAM 2004.
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Murray Turoff, Victor A. Bañuls, Starr Roxanne Hiltz, & Linda Plotnick. (2013). A cross impact scenario model of organizational behavior in emergencies. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 703–713). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: A conceptual model is developed of the events that can comprise a dynamic cross impact model of performance of a collection of organizations seeking to respond effectively to an emergency or disaster. It might also be used to model a single organization made up of organizational units. This paper provides a concise overview of the literature that supports the creation of the cross-impact event set. The major goal is to engage other professionals who might aid in supplying a collaborative set of estimates for the relative impacts among the events in what would be an asynchronous online Delphi Process.
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Kim Weyns, & Martin Höst. (2009). Dependability of IT systems in municipal emergency management. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In recent years governmental actors have become more and more dependent on IT systems for their responsibilities in a crisis situation. To avoid unexpected problems with the dependability of IT systems in the aftermath of a crisis it is important that such risks are identified and that measures can be taken to reduce the dependence on systems that could be unreliable. This paper describes two case studies exploring how Swedish municipalities incorporate IT systems in their emergency planning. The study focuses especially on how different actors within a municipality cooperate to analyse the risks of depending on IT systems in critical situations. The study shows that today there is much room for improvement, especially in the communication between IT personnel and emergency managers. Finally, this paper describes the requirements for a process improvement framework that can assist governmental actors in analysing and improving their dependency on IT systems in emergency management.
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