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Shuyan Xie, & Markus Helfert. (2011). Towards an information architecture oriented framework for emergency response system. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Emergency, situations characterized as high consequence, low probability, and short decision time, create a unique decision-making environment that must be conscientiously supported. Historically, one of the techniques business has used to improve complex processes is a maturity model. Organizations should create the capabilities to react to information sharing needs in advance, not react an ad hoc manner to the information crisis. Based on the IT-Capability Maturity Framework (IT-CMF), we detailed some aspects of this model from an information architectural perspective to examine a country wide emergency service. Although information system and information technology (ISIT) have been emphasized in emergency management system, architectural aspects- a structure emphasized semantic description however have been of limited considerations. We propose a framework to analyzing architectural aspects for information sharing that can help improve emergency response system. The framework is discussed and exemplified with a case study. We conclude that the proposed framework provides a deeper understanding of information in use from technical and managerial aspects during emergency response. Guideline for further improvement will be the focus in our future work.
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Simon French, & Carmen Niculae. (2004). Believe in the model: Mishandle the emergency. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 9–14). Brussels: Royal Flemish Academy of Belgium.
Abstract: During the past quarter century there have been many developments in scientific models and computer codes to help predict the ongoing consequences in the aftermath of many types of emergency: e.g. storms and flooding, chemical and nuclear accident, epidemics such as SARS and terrorist attack. Some of these models relate to the immediate events and can help in managing the emergency; others predict longer term impacts and thus can help shape the strategy for the return to normality. But there are many pitfalls in the way of using these models effectively. Firstly, non-scientists and, sadly, many scientists believe in the models' predictions too much. The inherent uncertainties in the models are underestimated; sometimes almost unacknowledged. This means that initial strategies may need to be revised in ways that unsettle the public, losing their trust in the emergency management process. Secondly, the output from these models form an extremely valuable input to the decision making process; but only one such input. Most emergencies are events that have huge social and economic impacts alongside the health and environmental consequences. While we can model the latter passably well, we are not so good at modelling economic impacts and very poor at modelling social impacts. Too often our political masters promise the best 'science-based' decision making and too late realise that the social and economic impacts need addressing. In this paper, we explore how model predictions should be drawn into emergency management processes in more balanced ways than often has occurred in the past. © Proceedings ISCRAM 2004.
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Simon French, Nikos Argyris, Jim Q. Smith, Stephanie Haywood, & Matthew C. Hort. (2017). Uncertainty Handling during Nuclear Accidents. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 15–24). Albi, France: Iscram.
Abstract: In the years following Chernobyl, many reports and projects reflected on how to improve emergency management processes in dealing with an accidental offsite release of radiation at a nuclear facility. A common observation was the need to address the inevitable uncertainties. Various suggestions were made and some of these were researched in some depth. The Fukushima Daiichi Disaster has led to further reflections. However, many of the uncertainties inherent in responding to a threatened or actual release remain unaddressed in the analyses and model runs that are conducted to support the emergency managers in their decision making. They are often left to factor in allowances for the uncertainty through informal discussion and unsupported judgement, and the full range of sources of uncertainty may not be addressed. In this paper, we summarise the issues and report on a project which has investigated the handling of uncertainty in the UK's national crisis cell. We suggest the R&D programmes needed to provide emergency managers with better guidance on uncertainty and how it may affect the consequences of taking different countermeasures.
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Simon Jirka, Daniel Nüst, & Benjamin Proß. (2013). Sensor web and web processing standards for crisis management. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 376–380). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: This paper introduces the latest state of the interoperable Sensor Web and Web Processing standards specified by the Open Geospatial Consortium. Based on these components it becomes possible to share, integrate and analyse observation data across political and administrative borders as well as across multiple thematic domains. We present the 52°North open source implementations of the OGC SWE and WPS standards and introduce an outlook how this technology could be applied in the field of crisis management. Thus, this paper aims at providing a perspective how currently existing technology can be combined and applied to solve problems in emergency management rather than describing an already finished product. Special consideration will be given to the combination of Sensor Web and Web Processing technology which opens up new possibilities by having near real-time data flows that can be linked on-demand to different processing services.
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Sofie Pilemalm, Tobias Andersson Granberg, Rebecca Stenberg, & Anders Axelsson. (2012). Emergency response in rural areas. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: In this study, security and safety in rural parts of Sweden is investigated. New ways of organizing for efficient response can be found in the extended collaboration between societal sectors and in utilizing the local social capital. New categories of first responders and their requirements are identified and we propose non-technical and technical solutions as support. The results' application to large-scale crises is discussed. © 2012 ISCRAM.
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Starr Roxanne Hiltz, Amanda Hughes, Muhammad Imran, Linda Plotnick, Robert Power, & Murray Turoff. (2019). Requirements for Software to Support the use of Social Media in Emergency Management: A Delphi Study. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media?s full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses.
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Starr Roxanne Hiltz, Jane Kushma, & Linda Plotnick. (2014). Use of Social Media by U.S. Public Sector Emergency Managers: Barriers and Wish Lists. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings ? 11th International Conference on Information Systems for Crisis Response and Management (pp. 602–611). University Park, PA: The Pennsylvania State University.
Abstract: Semi-structured interviews were conducted with U.S. public sector emergency managers to probe barriers to use of social media and reactions to possible software enhancements to support such use. The three most frequently described barriers were lack of personnel time to work on use of social media, lack of policies and guidelines for its use, and concern about the trustworthiness of pulled data. The most popular of the possible technological enhancements described for Twitter are filtering by category of user/contributor, and display of posts on a GIS system with a map-based display.
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Starr Roxanne Hiltz, & Linda Plotnick. (2013). Dealing with information overload when using social media for emergency management: Emerging solutions. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 823–827). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Several recent studies point the way to enabling emergency response managers to be able to find relevant posts and incorporate them into their sensemaking and decision making processes. Among the approaches that have improved the ability to find the most relevant information are the social conventions of creating topic groups and tags and of “retweeting;” the use of trained volunteers to filter and summarize posts for responders; automated notifications of trending topics; natural language processing of posts; techniques for identifying posts from the disaster site; and the use of GIS and crisis maps to visually represent the distribution of incidents.
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Stephen C. Fortier. (2013). Developing an incident response process model for chemical facilities. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 941–950). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: This research project investigated the incident response mechanism used by the chemical industry for handling extremely hazardous chemicals. The mechanism was described as the policies, procedures, practices, tools, and methods used to conduct incident response. The results from the study determined what technologies, specifically software and information systems, could be utilized to improve the chemical facility incident response mechanism. The chemical industry is responsible for process safety management at all of its facilities, especially those that have off-site consequences in the event of an unplanned release. The processes and procedures of local, regional and national emergency responders have been studied thoroughly. An area of research that is lacking is the study of incident response policies and procedures within the boundaries of a chemical site. Results of the analysis determined that the chemical industry, in general, does not take advantage of available information technology when responding to unplanned releases.
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Stephen E. Hannestad. (2005). Incident command system: A developing national standard of incident management in the U.S. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 19–28). Brussels: Royal Flemish Academy of Belgium.
Abstract: This paper is a critical examination of the U.S. Incident Command System (“ICS”) as an organizational structure and information gathering tool for emergency management from the perspective of a career emergency management officer who became a graduate student in information management following 35 years of public service. In addition to examining the ICS, and assessing its current weaknesses in the area of information management, the paper proposes a low-cost, COTS approach to automating the ICS information gathering and dissemination process.
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Steven Curnin, & Christine Owen. (2013). A typology to facilitate multi-agency coordination. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 115–119). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Multi-agency coordination in emergency management presents many challenges. Agencies that normally operate independently have to assemble into a unified supra organization to achieve a common goal. To achieve successful multi-agency coordination organizations need to span organizational boundaries and provide linkages with multiple agencies. This requires interorganizational compatibility of information and communication systems. Necessary for this success are the stakeholders responsible for facilitating these organizational boundary spanning activities. This paper proposes that the preliminary research findings can create a typology of dimensions crucial to facilitating multi-agency emergency management coordination. It is envisaged that the typology will culminate into a diagnostic tool that will enable stakeholders to examine the breakdowns and successes of multi-agency emergency management coordination.
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Sukumar Dwarkanath, & Denis Gusty. (2010). Information sharing: A strategic approach. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The purpose of this paper is to provide and recommend a strategic approach for implementation of information sharing initiatives. While such an approach offers a number of benefits, as a primary benefit, it provides a way to measure and monitor the performance of such initiatives, irrespective of their scope, whether they are regional, state, or federal efforts. The first section of the paper presents a framework for alignment among information sharing initiatives; the second section builds on this framework and outlines a roadmap for an assessment methodology for such initiatives.
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Suvodeep Mazumdar, Stuart N. Wrigley, Neil Ireson, & Fabio Ciravegna. (2015). Geo-fence driven crowd-sourcing for Emergencies. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: For some emergency situations an effective response can be reliant on sensor data (e.g. river level, traffic flow, weather conditions) to provide situation awareness, in order to help authorities make informed decisions. Gathering data in a traditional approach, i.e. using precise physical sensors, is a highly expensive task, involving procurement, installation and maintenance of a number of sensors. As a result, the coverage of sensors is limited and only the regions deemed most important by authorities are monitored. However, regions currently not being monitored can have an urgent need to be sensed depending on emergencies or situations. We present a high-level overview of the Locaware system, which employs a flexible geofencing approach to enable crowdsourcing by requesting citizens and volunteers to help authorities formulate a greater situation awareness of a region under consideration. While the Locaware system is motivated for water monitoring, our approach can be applied in other contexts.
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Teresa Onorati, Alessio Malizia, Paloma Díaz, & Ignacio Aedo. (2010). Interaction design for web emergency management information systems. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The interaction design for web emergency management information systems (WEMIS) is an important aspect to keep in mind due to the criticality of the domain: decision making, updating available resources, defining a task list, trusting in proposed information. A common interaction design strategy for WEMIS seems to be needed but currently there are few references in literature. Our aim is to contribute to this lack with a set of interactive principles for WEMIS. From the emergency point of view, existing WEMIS have been analyzed to extract common features and to design interaction principles for emergency. Furthermore, we studied design principles extracted from the Turoff's model relating them to emergency phases and features. In particular, in this paper, we choose to follow the current trend in the definition of emergency life cycles. In our approach, referring to general policies in literature, the emergency management process is divided into two different sub cycles: back-end and front-end. From the interaction point of view, a formalization process based on the interactive PIE model has been defined. The result we propose here is a set of design principles for supporting interactive properties for WEMIS.
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Terje Gjøsæter, Jaziar Radianti, & Weiqin Chen. (2019). Understanding Situational Disabilities and Situational Awareness in Disasters. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: In this paper, a scenario-based approach augmented with personas typically used in universal design and
interactive design domains is used to illustrate the occurrence of situational disabilities in emergency situations,
and to show how environmental factors can trigger these situational disabilities. With the help of personas
representing selected archetypical characteristics and roles, the scenarios are further examined to show how these
situational disabilities can affect the situational awareness of different stakeholders, not only in the command and
control centers, but also first responders in the field as well as affected members of the public. This approach
provides a better understanding of the importance of universal design of ICT for Emergency Management, not
only for people with disabilities and the elderly, but for anyone.
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Terje Gjøsæter, Jaziar Radianti, & Weiqin Chen. (2018). Universal Design of ICT for Emergency Management: A Research Agenda. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 1148–1152). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: Information and communication technologies (ICT) are becoming increasingly important in emergency management and crisis communication. ICT tools are developed and adopted in all phases of the emergency management cycle. On the one hand, these tools contribute to better disaster preparedness and effective response. On the other hand, the lack of consideration of universal design in these tools also creates new barriers for different stakeholders, particularly the elderly and people with disabilities. The primary objective of this paper is to give an overview of the current state of the emerging research field of Universal Design of ICT for emergency management and provide a Research Agenda to highlight ways to uncover how the increasing introduction of ICT in emergency management can contribute to removing barriers instead of adding more barriers.
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Theo Dirk Meijler, & Frank Nietzold. (2011). Light-weight model-based realization of a B2B protocol and a SOA integration engine. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In emergency management, communication between the emergency management team and the outer world is essential. When using an emergency management system, such communication is often IT-based. To disburden the emergency management team, structured “B2B” messages may be used that correspond to the (foreseen) lifecycle of relevant entities in the emergency, such as threats and measures. The paper introduces an approach for the realization of a B2B messaging protocol and the corresponding integration engine, which maps message content to service calls, in the context of an emergency management system. The approach is light-weight and model-based, as protocols and integration engine are based on merely modeling the states and state transitions of objects in the system representing essential entities in the emergency. As the model is described in non-technical terms, this can be done by a non-IT expert.
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Theo Van Ruijven. (2011). Serious games as experiments for emergency management research: A review. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Serious games and virtual environments are increasingly used for emergency management training and research. The development of these technologies seems to contribute to a solution to some problems in the existing literature on emergency management which is mainly based on case study research. However, using virtual technology for research also introduces new difficulties. This paper describes the advantages and drawbacks of using serious games for research and reviews eight recently published studies that make use of virtual environments. The review focuses on the external validity of serious games as this is a challenging issues for research that involves virtual environments. The paper concludes with some recommendations to increase the external validity of future research with serious games.
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Thomas Bernoulli, Gerald Glanzer, Thomas Wiebflecker, & Ulrich Walder. (2010). Infrastructurless indoor positioning system for first responders. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: To overview the site of operation in case of an emergency is crucial for effective emergency management. This is a difficult task, in particular within large buildings or underground structures. Information about the whereabouts of the staff is a key element of effective disaster management. This paper presents an indoor positioning system which is able to track and locate people within buildings independent of any infrastructure (global navigation satellite system, WLAN installations, etc.). The system is based on inertial measurement units computing the track of its wearer and a component verifying this position estimates using floor plans of the building. This novel approach allows robust tracking and locating of action forces within buildings and underground structures.
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Tiago Badre Marino, Bruno Santos Do Nascimento, & Marcos R. S. Borges. (2012). GIS supporting data gathering and fast decision making in emergencies situations. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: This proposal rises from the Center for Disasters Scientific Support experience over eleven years supporting over a hundred disasters in Latin America. It also presents a case study applied to landslides assessments in Teresopolis (Brazil) city, when all field-generated knowledge was still registered in paper and later, at the base station, uploaded to database and finally available for managers evaluation and decision. The proposed methodology creates a platform (still under development) which allows online registration from different field agents during their evaluations enabling data upload combining mobile devices and telecommunication network (or Wi-Fi) technologies. Teams can also customize forms for different information classes (i.e. landslide assessment, rescued person, blocked road) and still retain the possibility to attach images, videos, other files related to each inspection. Incoming data are stored into a web database available for a real-time coordinators evaluation wherever they are (sometimes over a thousand of miles away from disaster area). © 2012 ISCRAM.
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Tim J. Grant. (2008). Checklist for comparing emergency management information systems. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 752–763). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes a checklist that has been developed for comparing the functionality of emergency management control centres and their information systems. The intention is to interest the ISCRAM community in using the checklist in various applications and pooling experiences. The Control Centre Visit Checklist has evolved through four iterations. It has been used to study two military C2 systems and one non-military control system, and has been applied by students for course assignments. The paper focuses on the part of the checklist that evaluates the information system from the systems viewpoint. It describes the underlying applications architecture and process model. The Royal Netherlands Army's Battlefield Management System illustrates the application of the checklist. The results show that the checklist aids in identifying where C2 systems can be developed further. The next step is to perform a set of substantial pilot studies for diverse domains, including civilian emergency management systems.
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Timothy E Wright, & Greg Madey. (2008). A prototype virtual emergency operations center using a collaborative virtual environment. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 71–82). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In the realm of emergency operations, planning and training is a critical ingredient for success. The use of virtual environments can offer a convenient means of practicing and simulating activities in an emergency operations center (EOC). Although many virtual environments strive to offer realism in their simulations of weather, population, and incident happenings, they often fall short in terms of collaboration among simulation participants: unless participants are at the same physical location, their ability to see and interact with one and other is limited. Moreover, interactivity that is possible may not be truly synchronous (e.g., network lag can cause activities to happen out of order). These are compelling drawbacks to computer-based EOC simulators/trainers, since collaboration is a cornerstone for successful EOC teams. To address these problems, we present the virtual EOC. Our prototype aims to provide a collaborative virtual environment that enables interactivity among participants while executing synchronous, script-driven tests and simulations.
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Tina Comes, Claudine Conrado, Michael Hiete, Michiel Kamermans, Gregor Pavlin, & Niek Wijngaards. (2010). An intelligent decision support system for decision making under uncertainty in distributed reasoning frameworks. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper presents an intelligent system facilitating better-informed decision making under severe uncertainty as found in emergency management. The construction of decision-relevant scenarios, being coherent and plausible descriptions of a situation and its future development, is used as a rationale for collecting, organizing, filtering and processing information for decision making. The development of scenarios is geared to assessing decision alternatives, thus avoiding time-consuming analysis and processing of irrelevant information. The scenarios are constructed in a distributed setting allowing for a flexible adaptation of reasoning (principles and processes) to the problem at hand and the information available. This approach ensures that each decision can be founded on a coherent set of scenarios, which was constructed using the best expertise available within a limited timeframe. Our theoretical framework is demonstrated in a distributed decision support system by orchestrating both automated systems and human experts into workflows tailored to each specific problem.
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Tina Comes, Niek Wijngaards, & Frank Schultmann. (2012). Efficient scenario updating in emergency management. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Emergency managers need to assess, combine and process large volumes of information with varying degrees of (un)certainty. To keep track of the uncertainties and to facilitate gaining an understanding of the situation, the information is combined into scenarios: stories about the situation and its development. As the situation evolves, typically more information becomes available and already acknowledged information is changed or revised. Meanwhile, decision-makers need to keep track of the scenarios including an assessment whether the infor-mation constituting the scenario is still valid and relevant for their purposes. Standard techniques to support sce-nario updating usually involve complete scenario re-construction. This is far too time-consuming in emergency management. Our approach uses a graph theoretical scenario formalisation to enable efficient scenario updating. MCDA techniques are employed to decide whether information changes are sufficiently important to warrant scenario updating. A brief analysis of the use-case demonstrates a large gain in efficiency. © 2012 ISCRAM.
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Tinghao Zhang, Lida Huang, Tao Chen, & Shuo Bai. (2021). GIS Based Emergency Management Framework for Large-scale Events: A Case Study of the Torch Relay Activity. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 503–514). Blacksburg, VA (USA): Virginia Tech.
Abstract: Due to the high popular concentration of large-scale events, once an emergency (like a stampede) occurs, it will often cause severe casualties. Moreover, since the widespread of the COVID-19, the prevention of the novel coronavirus should also be considered during mass gatherings. How to reduce the probability and potential consequence of emergencies is of great significance. This research designs an emergency management framework using ArcGIS-based geographic information technology for large-scale events. To verify the effectiveness of our framework, we take the Winter Olympic torch relay in university as an example. The paper is mainly divided into two parts, emergency resource allocation and the emergency prevention model. The former part focuses on the site selection of emergency sentries and emergency hospitals during the torch relay. In the latter part, an emergency prevention model is designed for two significant emergencies: stampede and epidemic.
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