Syed Ahmed, Paul A. BiedrzyckiA., Shannon Opel, David A. Nelson, Marie G. Sandy, & Zeno Franco. (2012). Community engagement for translational disaster research: Fostering public, private & responder group partnerships. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Vulnerable communities are disproportionately impacted by major disasters. Information scientists working to improve disaster planning and mitigation efforts in these communities often involve first responder (practitioner) groups in collaborative design; however, less emphasis has been placed on developing long-term, sustainable crisis informatics partnerships at the population level. Community-based participatory research approaches are gaining attention in the US as an important element in translational science efforts designed to move innovations “from the bench to the curbside.” Community Engagement in Research (CEnR) is a community research approach adopted US National Institutes of Health (NIH) to improve public health intervention. CEnR has implications for improving the generalizability of ISCRAM research, may provide a roadmap for Public/Private/Community disaster research partnerships, and suggests modifications to training for information scientists working in this arena. The CEnR approach also recognizes conflicts that can occur in community/government partnerships, emphasizing the importance of predicting and preventing these situations. © 2012 ISCRAM.
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Björnqvist, A., Brodin, W., Friberg, M., & Berggren, P. (2023). Identifying Teamwork Processes in a Medical Command and Control Team During the COVID-19 Pandemic. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 711–720). Omaha, USA: University of Nebraska at Omaha.
Abstract: This paper presents an ethnographic study consisting of non-participatory observations of a Swedish regional medical command and control team during their crisis response to the COVID-19 pandemic. The field-notes from the observations were analyzed using a deductive content analysis with categories representing teamwork processes. The content analysis showed that the studied regional medical command and control team was engaged in all but one of the predefined teamwork processes. Furthermore, the content analysis also added to the understanding of the regional medical command and control team’s work procedures by emphasizing how the team was engaged in the different processes. Lastly, the content analysis also made it possible to identify potential developmental needs of the studied regional medical command and control team.
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Robert T. Brigantic, David S. Ebert, Courtney D. Corley, Ross Maciejewski, George A. Muller, & Aimee E. Taylor. (2010). Development of a quick look pandemic influenza modeling and visualization tool. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Federal, State, and local decision makers and public health officials must prepare and exercise complex plans to contend with a variety of possible mass casualty events, such as pandemic influenza. Through the provision of quick look tools (QLTs) focused on mass casualty events, such planning can be done with higher accuracy and more realism through the combination of interactive simulation and visualization in these tools. If an event happens, the QLTs can then be employed to rapidly assess and execute alternative mitigation strategies, and thereby minimize casualties. This can be achieved by conducting numerous “what-if” assessments prior to any event in order to assess potential health impacts (e.g., number of sick individuals), required community resources (e.g., vaccinations and hospital beds), and optimal mitigative decision strategies (e.g., school closures) during the course of a pandemic. In this presentation, we overview and demonstrate a pandemic influenza QLT, discuss some of the modeling methods and construct and visual analytic components and interface, and outline additional development concepts. These include the incorporation of a user selectable infectious disease palette, simultaneous visualization of decision alternatives, additional resource elements associated with emergency response (e.g., first responders and medical professionals), and provisions for other potential disaster events.
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Briony Gray, & Matthew Colling. (2021). Supporting Emergency Health Services during a Pandemic: Lessons from the Canadian Red Cross. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 320–332). Blacksburg, VA (USA): Virginia Tech.
Abstract: The COVID-19 pandemic has tested Canada's readiness capacity as emergency health needs continue to exceed some communities' capacity to respond. To address this variance, the Canadian Red Cross (in collaboration with local, provincial, territorial, national, and Indigenous partners) have leveraged international experience in humanitarian response and preparedness, developing innovative new response services, delivery modalities, and protocol through which to mitigate and manage risk. This approach breaks down emergency management into two main streams – health interventions and disaster management – to innovatively and effectively cope with increasingly complex and frequent requests for support. Using internal data from within the Canadian Red Cross, this paper presents and discusses the services, roles and expectations of this two-stream approach which has been designed to (i.) support COVID-19 testing and vaccination, (ii.) support outbreak crisis management, especially through epidemic, prevention, and control interventions, and (iii.) support traditional emergency management responses in the midst of a pandemic. It concludes by reporting on the successes of the two-stream approach to date while scoping further the potential evolutionary track of some of these services, their underpinning methodology, and appetite for recovery operations in the near future. This approach may therefore be of value to other organizations or practitioners coping with emergency management challenges during a pandemic.
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Chalioris, C. E., A. Papadopoulos, N., Sapidis, G., C. Naoum, M., & Golias, E. (2023). EMA-based Monitoring Method of Strengthened Beam-Column Joints. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 853–873). Omaha, USA: University of Nebraska at Omaha.
Abstract: Reinforced concrete (RC) beam-column joints (BCJ) are crucial structural components, primarily during seismic excitations, so their structural health monitoring (SHM) is essential. Additionally, BCJ of existing old RC frame structures usually exhibits brittle behavior due to insufficient transverse reinforcement. To alter the brittle behavior of BCJ, an innovative reinforcing technique has been employed, accompanied by a real-time SHM system. Carbon fiber-reinforced polymer (C-FRP) rope as near surface-mounted (NSM) reinforcement has been utilized as external reinforcement of the column and the joint panel. The use of piezoelectric lead zirconate titanate (PZT) transducers for real-time SHM of BCJ sub-assemblages was investigated. Statistical damage indices, such as RMSD and MAPD, were employed to quantify the damage. Furthermore, an innovative approach based on hierarchical clustering was introduced. The experiment results revealed that the damage level of the reference and the retrofitted specimens were successfully diagnosed with PZT transducers.
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Jennifer L Chan, Robert Colombo, & Altaf Musani. (2012). Mapping libyan health facilities – A collaboration between crisis mappers and the world health organization. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: This practitioner report describes a recent example of the growing opportunities between humanitarian health organizations and the crisis mapping community. The World Health Organization (WHO) partnered with volunteer crisis mappers to quickly collect information and map over 600 health facilities after the 2011 Libya Crisis. This new collaboration between WHO staff, volunteers, technologists, GIS specialists, health cluster partners and a researcher helped provide health and geographic information to support the planning phases of an in-depth countrywide health facility assessment. Outcomes of this collaboration will also aid recovery and reconstructions efforts for the Libyan health system. © 2012 ISCRAM.
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L.T. Darryl Diptee, & Jason Baker. (2013). Tackling wicked problems: Suicide in the US military. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 931–940). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Every 24 hours a member of the United States (US) Armed Forces commits suicide, while every hour a US veteran takes his own life. These statistics illuminate a deeply-rooted social crisis which eludes experts and military leaders to this day. Billions of dollars invested in suicide prevention seem to offer little relief for active duty servicemen and veterans alike. Military suicide is framed as a wicked problem and the new and exciting theory of Chronic Emotional Atrophy (CEA) is proposed to help explain causes of suicidal ideation in the military. A holistic crisis management strategy via information systems is presented in this work. Depressive symptoms exhibited by military members in emotionally suppressed environments closely parallel those phenomena exhibited by medical patients suffering from frontal lobe damage. The prospective psychiatric information system solution provides frontal lobe stimulation (FLS) to mitigate CEA and suicidal ideation.
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Lívia C. Degrossi, Guilherme G. Do Amaral, Eduardo S. M. De Vasconcelos, João Porto De Albuquerque, & Jo Ueyama. (2013). Using wireless sensor networks in the sensor web for flood monitoring in Brazil. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 458–462). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Flood is a critical problem that will increase as a result of climate changes. The problem of flooding is particularly challenging over the rainy season in tropical countries like Brazil. In this context, wireless sensor networks that are capable of sensing and reacting to water levels hold the potential of significantly reducing the damage, health-risks and financial impact of events. In this paper, we aim to outline our experiences with developing wireless sensor network for flood monitoring in Brazil. Our approach is based on Open Geospatial Consortium's (OGC) Sensor Web Enablement (SWE) standards, so as to enable the collected data to be shared in an interoperable and flexible manner. We describe the application of our approach in a real case study in the city of São Carlos/Brazil, emphasizing the challenges involved, the results achieved, and some lessons learned along the way.
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Wendy A. Edwards, Awais Vaid, & Ian S. Brooks. (2010). INDICATOR: An open-source cyberenvironment for biosurveillance. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this paper, we discuss the architecture and implementation of INDICATOR, a free open source cyberenvironment for disease surveillance. Biosurveillance entails numerous tasks, including data acquisition and preparation, analysis, and reporting. These tasks can be modeled and executed as a workflow. Workflows encapsulate data, tools, and metadata. Cyberenvironments provide integrated, user-friendly sets of tools and services to marshal resources and help researchers analyze, visualize, and model their data. INDICATOR uses an Eclipse-based cyberenvironment that supports interactive workflow creation, connection to data and event streams, provenance tracking, and reuse of workflows and fragments to acquire, analyze, and visualize public health data.
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Franco, Z., Baker, N., R. Okusanya, T., Haque, M. R., Gresser, J., Rubya, S., et al. (2023). Customizing the BattlePeer App: Connecting First Responders with Peer Support to Manage Mental Health Crises. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 272–283). Omaha, USA: University of Nebraska at Omaha.
Abstract: The prevalence and severity of mental health disorders are high among first responders. Routine exposure to trauma, unique work patterns and the social stigma of seeking care exacerbate their challenges. While there are many mHealth applications for effective interventions, they primarily focus on support, education, and symptom identification and management. Our research uses empirical data to inform the customization of the BattlePeer application, previously tested among US veterans. Through focus groups with first responders, we identify specific barriers to help in this population. Our work highlights the potential benefits of adapting an app to create effective peer support strategies. We suggest the modification of BattlePeer to help first responders meet their mental health needs through peer support with tailored feedback and notifications. This will help negotiate the pervasive social isolation and hesitance in articulating emotions described in focus groups that lend to negative mental health outcomes.
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Simon French, Naomi Chambers, Duncan Shaw, Alan Boyd, Russell King, & Alison Whitehead. (2012). A scoping study of R&D needs in emergency planning in UK healthcare systems. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Driven by events such as terrorist outrages and pandemics, the 21 st century has seen substantial changes in how countries plan for and manage emergencies across health care systems. Aside from changes in the pattern, type and scale of emergency, emergency preparedness must respond to developments in medical knowledge and treatment, and in information and communication technologies, particularly social networking. This report describes a scoping study of research and development (R&D) needs with regard to emergency planning in health care undertaken by the authors in the UK. We discuss the design of the study, difficulties in its conduct and, via a reference to the published final report, indicate its conclusions. © 2012 ISCRAM.
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Elizabeth Avery Gomez, Katia Passerini, & Karen Hare. (2006). Public health crisis management: Community level roles and communication options. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 435–443). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Crisis management efforts in the United States public health sector aim to prepare and protect the life of an individual, family or group against a health-related event. These efforts span governmental, nongovernmental and private sectors. The need for coordination between these organizations has never been more apparent. A solution will depend heavily on standardized communication protocols using information and communication technology (ICT). Numerous initiatives are currently addressing the needs of our nation with respect to homeland security and public health, yet remain in the early stages for the nongovernmental sector. The emphasis of our research is at the local level where the governmental sector extends to the nongovernmental sector (NGO), particularly community outreach. Our analysis of the local community suggests focusing on the management of communication during public health crises to better understand the complexities and variations presented in these communities. Leveraging experiences from media-technology literature findings and emergency-response efforts, we seek to identify a framework and tools to enable effective communication for those public health practitioners who serve as front-line responders to public health crises. The major contributions of this research will be to extend the use of information systems and mobile technology to the local United States public health communities to increase effective communication between organizations, while providing a state of readiness for homeland security related events.
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Harrasi, A. A., Grispos, G., & Gandhi, R. (2023). Using Cybersecurity Testbeds to Evaluate (In)Secure Structural Health Monitoring Systems. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 902–908). Omaha, USA: University of Nebraska at Omaha.
Abstract: An increasing amount of technology is being integrated into bridges and other structures, such as dams and buildings, to proactively look for signs of deterioration or damage. These technologies are collectively known as structural health monitoring systems. While the benefits of integrating this technology are attractive, this integration is also creating an environment that is conducive to security vulnerabilities. While previous research has focused on the broader cybersecurity challenges associated with structural health monitoring systems, limited guidance is available for identifying specific security vulnerabilities in these systems and their implications for responding to security incidents. Hence, this paper presents CYBRBridge, a cybersecurity testbed that provides a sacrificial environment to assist in identifying and exploring vulnerabilities associated with structural health monitoring systems. This paper reports ongoing research efforts to develop the CYBRBridge testbed and initial results identifying vulnerabilities within the wireless components of a commercial structural health monitoring system
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Geoffrey Hoare, Mary Beth Russell, Aaron Kite-Powell, & Rick France. (2010). Developing H1N1 hospital surge dashboard indicators: A demonstration. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Developing key state-wide indicators of Florida's health care system's public health capacity during the H1N1 Pandemic has been challenging. This demonstration outlines work to develop a key indicator of patient surge caused by the H1N1 outbreak. Further work to calibrate this measure and relate it to surge in other health care organizations is outlined.
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Geoffrey Hoare, Jeffrey Nield, Tom Belcuore, & Tom Rich. (2008). Information needs and decision support in health and medical disasters. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 778–786). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: During a disaster, health and medical decision makers need accurate, timely information. However, it is seldom readily available to the right decision makers, at the right time. Quite a number of databases currently exist with information about health and medical organizations which decision makers need during a disaster. Some of these databases have functions that facilitate decision-making and communication before, during and after a disaster. In theory, linking several existing databases will supply this information. Also, other functions can be provided in one package for incident management and monitoring of the preparedness capacity of a State's health and medical systems. But, this has not happened yet in Florida. This research assessed the different users needs, defined the information required to make good decisions and is testing a pilot decision support system of linked databases.
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Iva Seto, David Johnstone, & Jennifer Campbell-Meier. (2018). Experts' sensemaking during the 2003 SARS crisis. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 44–55). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: This paper depicts the real-time sensemaking of experts as they worked to combat the first emerging disease of the 21st century: Severe Acute Respiratory Syndrome (SARS). Newspaper data was analysed from the 2003 SARS crisis, with a Canadian perspective, to follow the process of solving the puzzle of this emerging disease. Retrospective sensemaking is a process that is triggered by the unexpected, which leads to actors gathering information (taking action) in order to consider possible interpretations for the unexpected event. Disease outbreaks serve as sensemaking triggers, and actors engage in retrospective sensemaking to find out the factors involved in how the outbreak happened. Prospective sensemaking (future-oriented) is employed when actors work together to plan how to combat the disease. The newspaper data demonstrate that retrospective and prospective sensemaking are tethered: to make plans to combat a disease, actors first require a collectively agreed upon understanding from which they can generate possibilities for a crisis response. This paper contributes to the field by providing concepts for long-duration crisis sensemaking, as the bulk of organisational research focuses on acute crises such as wildfires, or earthquakes.
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Erik R. Janus, Susan Manente, & Sharon L. Lee. (2008). Best practices in chemical emergency risk communication: The Interstate Chemical Terrorism Workgroup. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 774–777). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The Interstate Chemical Terrorism Workgroup (ICTW) was formed in 2002 and currently includes members from nearly all states and Washington, DC, as well as representation from a number of non-governmental organizations. In addition to offering monthly conference call/presentations, the ICTW partnered with the Centers for Disease Control and Prevention (CDC) in 2003 to host a workshop to address basic elements of risk communication needs in a chemical event. The primary goal of the workshop was to develop a list of core competencies and benchmarks as well as a series of fact sheet templates destined for the general public and press, health care providers, public health department and/or officials, and first response and emergency workers (Lee et al., 2006). Key findings of the 2003 workshop, along with other work being done by CDC, academia and the states, underscore the importance of public health agencies in providing risk communication services during (and particularly after) chemical emergencies, whether intentional or not. Tools developed by the ICTW have been used and/or consulted by many groups involved in public health preparedness. This case study will examine the efforts of Michigan to implement these tools to reduce information overload in an emergency.
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Jennifer Lisa Chan, Gabriel Nam, Allison G. Marshall, & Hemant Purohit. (2019). Trends in Humanitarian Health Information during 2010 Haiti Earthquake: Motivation for Curating Domain Knowledge Base. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Health response plays a major role during disasters and information management plays a crucial role in situational awareness to adapt to evolving needs. Health organizations exchange information often through narrative-based documents called situation reports. Although situation reports are widely shared, they are an increasingly challenging information source from which to infer knowledge for situational awareness. This paper analyzed health information from traditional health reports using mixed methods during the aftermath of the 2010 Haiti Earthquake and provides insights into the patterns of what?s being said, how it?s being said, and trends over time. Opportunities lie ahead to analyze narrative documents at scale by combining human knowledge from qualitative coding with machine intelligence. In addition, developing unifying health domain ontologies representing diverse humanitarian health concepts will advance computational techniques to improve
the efficiency and accuracy of retrieving knowledge for improved situational awareness and potential decision
making during humanitarian health response.
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Noel Johnson, & Ann Fruhling. (2006). Development and assessment of the STATPack[TM] emergency response system. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 197–201). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: The STATPack is a telemedicine consultation and emergency response system which was developed to increase statewide laboratory responsiveness to public health emergencies. Although several emergency response management information systems have been created for diagnostic laboratories at the national level, most states in the U.S. do not have the capability to share critical public health microbiology laboratory information at local levels, especially in rural communities. This paper offers a description and preliminary assessment of the STATPack as it is being deployed by the Nebraska Public Health Laboratory and should be recognized as research in-progress. Initial experiences with this emergency response system have been encouraging.
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José J. González, José H. Canós-Cerdá, Tony Norris, & Reem Abbas. (2018). Towards Disaster e-Health Support Systems. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 438–443). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: Disaster management and the health sector ought to be natural allies, but their different origins, culture, and priorities of the various agencies tasked with disaster response mean that communication and coordination between them is often lacking, leading to delayed, sub-standard, or inappropriate care for disaster victims. The potential of the new e-health technologies, such as the electronic health record, telehealth and mobile health, that are revolutionizing non-disaster healthcare, is also not being realised. These circumstances have led to an international project to develop a disaster e-health framework for the objectives of intelligent adaption to changing scenarios, presentation and management of information, and communication and collaboration. In this paper, we describe characteristics of disaster e-health support systems to achieve such set of objectives.
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Josep Cobarsí, & Laura Calvet. (2021). Quantitative data about deaths due to COVID-19 and comparability between countries: An approach through the case of Spain. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 294–304). Blacksburg, VA (USA): Virginia Tech.
Abstract: Mortality statistics tend to be inaccurate because of the imperfections related to individual deaths' recording. Recently, the COVID-19 pandemic has brought controversies regarding the quantification of deaths in many countries. Mainly, controversies were fueled by the sudden change of the criteria being applied, the limited testing and tracing capacities, and the collapse of the healthcare system. This work analyses the case of Spain, which constitutes one of the European countries with the highest number of cases and deaths during the 'first wave'. It provides a discussion about the coherence, traceability and limitations of quantitative data sources, as a basis to improve the quality of the data and its comparability between different countries and over time. Official data sources and non-official data sources are considered. Finally, suggestions of improvement and research needs are gathered, for the reliability of mortality data as a way to enhance learning and resilience for future crises.
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Keri K. Stephens, Jing Li, Brett W. Robertson, William R. Smith, & Dhiraj Murthy. (2018). Citizens Communicating Health Information: Urging Others in their Community to Seek Help During a Flood. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 893–902). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: When wide-scale flooding occurs in a community not accustomed to floods, health concerns emerge. While official organizations tasked with communicating emerging health information exist, the proliferation of social media makes it possible for average citizens to participate in this conversation. This study used a combination of semi-structured interviews and photo elicitation techniques to explore how citizens used private social media sites to share health information. We found two main categories of health concerns: existing medical conditions and water-created. We further identified six themes that describe the common approaches average citizens used to share health information: Narrating a personal experience, presenting it as a Public Service Announcement, downplaying the contribution, bringing a credible source into the conversation, including external links and sources, and using humor. Together, these findings suggest that citizens need health information during a flood disaster, and when they do not have it available from official sources, they use their private social media to tap into a shared community identity and carefully help one another.
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Elizabeth Losh. (2007). The birth of the Virtual Clinic: Game spaces in the Virtual Practicum and the Virtual Terrorism Response Academy. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 551–556). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The Interactive Media Laboratory at Dartmouth Medical School produces computer games and multimedia programs for public health preparedness. With Department of Homeland Security funding, the IML is developing the Virtual Terrorism Response Academy, which uses game technology to prepare first responders for rescue efforts in which hazardous materials may be involved. This paper looks at the history of the “Virtual Clinic” concept and the original rationale for creating what Max Boisot calls “epistemology space.” It also offers an account of the VRTA designers' responses to potential criticism from learning specialists in game studies who object that the game is too didactic and discourages trial-and-error by restraining the learner in the narrative conceit of a “simulation of a simulation.”.
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Tim A. Majchrzak, & Oliver Schmitt. (2012). Improving epidemiology research with patient registries based on advanced web technology. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: To store patients' medical histories and to exchange them between physicians, patient registries are used. Registries contain detailed data on patients and their treatments, and may comprise additional documents. This makes them very valuable for epidemiological research due to the amount of information contained. Providing data for research requires anonymization and pseudonymization to address privacy laws and security concerns. To be able to give feedback to physicians e.g. about discovered treatment possibilities, advanced pseudonymization has to be used. We present progress in the development of patient registries and the required functionality to support research. Usability, explicability, and performance requirements are addressed by incorporating Web technology. Our findings include ways to develop patient registries as well as the description of mechanisms built into them. In particular, we show applications to and implications for crisis management. © 2012 ISCRAM.
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John B. McCabe, Usha Satish, & William Grant. (2005). Training to defend: A multifaceted approach to all hazards preparedness and planning for terrorism. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 191–194). Brussels: Royal Flemish Academy of Belgium.
Abstract: In most nations, continued concern exists regarding the potential for acts of terrorism. Healthcare providers, specifically those in Emergency Medicine, will find themselves in the forefront of responding to such events. Training for Emergency Preparedness for all potential hazards is critical. Many approaches to training in individual for All Hazard Preparedness exist. The authors describe a multifaceted approach to training for All Hazards Preparedness and planning for terrorism. The approach includes classroom exercises designed specifically at understanding hazardous material threats, high fidelity patient simulation, strategic management simulation, and simulated care exercises in a non-hospital based emergency department facility. The authors believe that this multifaceted training will provide the broadest most potentially useful training and evaluation for emergency providers to ensure optimal response in times of any and all future terrorist attacks.
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