Gregorio Convertino, Helena M. Mentis, Prajakta Bhambare, Caitlin Ferro, John M. Carroll, & Mary Beth Rosson. (2008). Comparing media in emergency planning. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 632–641). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The research on technology for emergency management is usually based either on studies in the field that focus on workers using current tools or on the development, testing, and deployment of novel software tools used in controlled settings. Little is known about the effects of the new collaborative media and work conditions 'in comparison to' the current media and conditions. In 2007, we presented at ISCRAM a method for studying common ground development through a paper prototype in face-to-face collaboration and subsequently presented preliminary findings on common ground development. In this paper we present preliminary findings from an analogous experiment on teams working remotely via a geo-collaborative software prototype. We compare these findings with those from the prior paper prototype study. We use this comparative research design to explore implications for system design and theory development in computer-supported cooperative work.
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Magiswary Dorasamy, Murali Raman, & Maniam Kaliannan. (2014). Evaluating CEMAS in simulated environment to support disaster management challenges. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 444–453). University Park, PA: The Pennsylvania State University.
Abstract: Researchers and emergency management system designers constantly find ways to produce suitable systems that have best fit between technology, and tasks. However, there is significant gap in the literature on designing information system that places greater emphasis on situational qualities. We posit that situational qualities are as important as information system success qualities such as system quality, information/knowledge quality and service quality. This research work aimed to fill this theoretical gap in designing IS for disaster management and to contribute towards guiding design decisions for future emergency management information systems development. A prototype system called CEMAS was designed and developed to support current challenges in disaster management. The underlying guiding theory for CEMAS was situational qualities interweaved within information system success factors in the form of knowledge management system. This paper presents the evaluation results of CEMAS in a simulated environment for flood.
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Franclin Foping, & Ioannis M. Dokas. (2013). A saas-based early warning information fusion system for critical infrastructure safety. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 156–165). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Maintaining the critical infrastructures, such as Drinking Water Treatment Plants (DWTP), transportation, power generation and communications systems, in a safe state is a complex problem. The effective collaboration, as well as the collection aggregation and dissemination of early warning information among the stakeholders of the Safety Management System (SMS) responsible for the safety of these critical infrastructures are some of the challenges that need to be addressed. This paper argues that the Software as a Service (SaaS) deployment model can offer new ways of enhancing the fusion of early warning information during the operation phase of critical infrastructures. It presents the requirements, the architecture and a number of features of a working prototype SaaS-based early warning information fusion system for DWTP safety issues in the Republic of Ireland. It is the first time that a SaaSbased working prototype system is reported of providing early warning information fusion services in the literature.
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Hanne Haaland, Hege Wallevik, Erika Frydenlund, & Jose J. Padilla. (2020). Modelers and Ethnographers as Co-Creators of Knowledge: Do We Belong Together? In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 1113–1121). Blacksburg, VA (USA): Virginia Tech.
Abstract: In this paper, we explore the process of co-creation of knowledge between modelers and ethnographers through a project focusing on the role played by CIGS (Citizen initiatives for global solidarity) in the refugee crisis in the island of Lesvos, Greece. We describe the process of collaboration and discuss what this type of interdisciplinary collaboration may bring to the development of a research topic when the initial skepticism and questions of epistemological differences have been overcome. Moreover, we address some of the challenges embedded in this type of research collaboration, particularly the skepticism present within the social sciences.
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Hans Julius Betke. (2018). A Volunteer Coordination System Approach for Crisis Committees. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 786–795). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: In disaster situations security authorities and organizations have the responsibility and duty to manage the disaster response. These organizations work in elaborated command and control structures with well trained employees. But in recent events, supported by new technologies like social media and mobile devices, spontaneous volunteers from the local population gained new importance as helpful force in disaster response. The high amount of volunteers bears high potentials to improve the efficiency of several activities through pure manpower. However, these people are not integrated in existing structures and lack a proper qualification. The proper coordination of spontaneous volunteers poses new challenges for disaster authorities. In this paper we introduce the prototype of a novel information system enabling crisis committees to coordinate spontaneous volunteers by semi-automated purposive communication and allocation. The results of first staff exercises are discussed to emphasize potential benefits and open challenges.
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Marinus Maris, & Gregor Pavlin. (2006). Distributed perception networks for crisis management. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 376–381). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Situation assessment in crisis management applications can be supported by automated information fusion systems, such as Distributed Perception Networks. DPNs are self-organizing fusion systems that can infer hidden events through interpretation of huge amounts of heterogeneous and noisy observations. DPNs are a logical layer on top of existing communication, sensing, processing and data storage infrastructure. They can reliably and efficiently process information of various quality obtained from humans and sensors through the existing communication systems, such as mobile phone networks or internet. In addition, modularity of DPNs supports efficient design and maintenance of very complex fusion systems. In this paper, a fully functional prototype of a DPN system is presented that fuses information from gas sensors and human observations. The task of the system is to compute probability values for the hypothesis that a particular gas is present in the environment. It is discussed how such a system could be used for crisis management.
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Chris Murphy, Doug Phair, & Courtney Aquilina. (2005). A prototype multi-modal decision support architecture. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 135–137). Brussels: Royal Flemish Academy of Belgium.
Abstract: This paper presents the design of a decision support tool for crisis response applications. We propose a system to replace emergency contact calling trees with a multi-modal personnel contact architecture. This architecture consists of a centralized notification framework using existing enterprise e-mail, Web site, instant messaging, and voice over IP (VOIP) infrastructure. Response and audit data is collected and stored for analysis, and can be reviewed using a variety of methods in real time. Details of our prototype implementation are discussed. Specifically, we address multi-modal communication techniques and their benefits, enterprise deployment challenges, and opportunities for further research.
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Murali Raman, Magiswary Dorasamy, Saravanan Muthaiyah, & Maniam Kaliannan. (2014). Web-based community disaster management and awareness system (CEMAS) in Malaysia. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 384–393). University Park, PA: The Pennsylvania State University.
Abstract: Emergency situations are unavoidable. This paper presents the functions inherent in a prototype system that was developed in Malaysia for emergency management. The prototype is potentially useful in Selangor, a state in Malaysia that is prone to natural disasters such as flash floods and landslides. The paper is presented as a report of our on-going project in Malaysia and the intended future work regarding web-based emergency management systems in Malaysia. This prototype development is funded by the Ministry of Education in Malaysia and supported by the National Security Council of Malaysia (Majilis Keselamatan Negara, MKN).
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Karl Wolf. (2013). Location information interoperability of CAP and PIDF-LO for early warning systems. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 381–385). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: The Common Alerting Protocol (CAP) is an open standard, which is universally used for early warning systems and other emergency information systems. Future early warning systems will also disseminate CAP warning messages to location aware Internet devices, such as notebooks, Internet phones or Internet-enabled television sets. These Internet devices have the option to acquire their current location as a Presence Information Data Format – Location Object (PIDF-LO) document by the protocols and means developed by the Internet Engineering Task Force (IETF). When an Internet device receives a CAP message, determination of whether this alert is relevant to the user at the current location is crucial. However, the civic address format of PIDF-LO is not interoperable with CAP. This paper describes these interoperability issues, which were collected during a prototype implementation and proposes a mapping of PIDF-LO location elements to CAP to achieve interoperability.
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