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Lev Zhuravsky. (2018). Responding to Disaster: Resilience Engineering and Shared Leadership in Coping with Unexpected. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 69–74). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: The magnitude 6.3 Christchurch earthquake struck the city at 12:51pm on Tuesday, 22 February 2011. Christchurch Hospital sustained damage following the earthquake which severely strained the hospital's ability to function at regular capacity. Three acute medical wards had to be evacuated immediately after the earthquake and relocated to an older person's health hospital. This insight paper makes a unique contribution to the field of resilience by demonstrating the practical application and positive impact of the Resilience Engineering and shared leadership to team performance in one of the relocated acute medical wards during the initial two years following the earthquake. This paper which is still work in progress was developed from the experiences and reflections of the author, who was a charge nurse manager of one of the relocated wards and led a nursing team during the earthquake, evacuation, and relocation. Taking RE model as a framework for creating resilience in complex and unexpected environment proved to be a very positive experience which created multiple learnings and prompted the team to develop sustained resilience at personal, interpersonal and professional levels. Working on this insight paper prompted the author to explore possible application of Resilient Engineering in health care environment, taking it as foundation principle of developing resilient health care in the context of complex adaptive systems. This transformed onto Ph.D. research which will be submitted to the conference colloquium.