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Stefan Moellmann, David Braun, Hagen Engelmann, & Wolfgang Raskob. (2011). Key performance indicator based calculations as a decision support for the tactical level. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: For the planning of relief operations the duration and the necessary resources are key factors for a successful completion. Those factors, however, are difficult to estimate due to the large number of influencing factors in a complex crisis situation. This paper presents a software module that supports the planning by calculating the duration and the required resources for relief measures based on key performance indicators (KPI). It is part of a project called SECURITY2People aiming to develop the basics for an integrated disaster management system. The module consists of an easy to use tool to calculate the timing of a relief measure when applied to a given disaster site. In addition it contains a detailed view to display and edit the model of the selected measure which is depicted as a Gantt chart and forms the basis of the calculation. Finally, the paper describes how this module can benefit from interoperability with other modules of this project and existing systems and services.
Keywords: Benchmarking; Decision support systems; Disaster prevention; Disasters; Information systems; Key performance indicators; Rest; Soa; Tactical level; Tso; Interoperability
Track: Intelligent Systems