Nan Zhang, Clare Bayley, & Simon French. (2008). Use of web-based group decision support for crisis management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 55–58). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Web-based group decision support systems (wGDSS) are becoming more common in organizations. In this paper, we provide a review and critique of the literature on wGDSS, raising a number of issues that need addressing. Then we report on a small scale experiment using Groupsystems ThinkTank to manage an issue to do with food safety. We also describe how we propose to use ThinkTank in a crisis situation.
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