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Francesca Comunello, & Simone Mulargia. (2017). A #cultural_change is needed. Social media use in emergency communication by Italian local level institutions. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 512–521). Albi, France: Iscram.
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Carleen Maitland, Louis-Marie Ngamassi Tchouakeu, & Andrea H. Tapia. (2009). Information management and technology issues addressed by humanitarian relief coordination bodies. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
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