Abstract: The proceedings contain 74 papers. The topics discussed include: exploring protocols for multidisciplinary disaster response using adaptive workflow simulation; communication and information system for disaster relief operations; SIGAME: web-based system for resources management on emergencies; modeling risk dynamics in e-operations transitions; developing adaptive user interfaces using a game-based simulation environment; availability of technologies versus capabilities of users; foundations for designing global emergency response systems (ERS); VISTA – a visualization analysis tool for humanitarian situational awareness; a theoretical evaluation of information processing resources during organizational crisis; emergency planning as a continuous game; and crisis detection in enterprises based on ahp with clustering.