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Enriching disaster control management based on human-centered design
Holger Fischer
Florian Klompmaker
L. Rothkrantz, J.R., Z.Franco
Hurricanes or earthquakes reveal the increasing importance of the research in disaster control management, which is essential to coordinate the amount of rescue activities. The German Federal Agency for Technical Relief is responsible for tasks like coordination, high capacity pumping and infrastructure. To support them in their management process and to improve the efficiency and the effectiveness in their workflow, we built an interactive table and established a human-centered design process to understand the context of use and to create a system out of the users' perspective. In this paper we present further scenarios as a result of the second iteration in performing human-centered design methods together with experts in the domain. We show that methods like ethnography studies, task analyses or workshops are suitable and essential in this context and arise in helpful tools that support the experts with additional information in case of decisions. © 2012 ISCRAM.
urn:ISBN:9780864913326
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Enriching%20disaster%20control%20management%20based%20on%20human-centered%20design&stitle=ISCRAM%202012&issn=2411-3387&isbn=9780864913326&date=2012&aulast=Holger%20Fischer&au=Florian%20Klompmaker&pub=Simon%20Fraser%20University&place=Vancouver%2C%20BC&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=107
citekey:HolgerFischer+FlorianKlompmaker2012
citation:Holger Fischer, & Florian Klompmaker. (2012). Enriching disaster control management based on human-centered design. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
2012
ConferencePaper
text
Information systems
Iterative methods
Job analysis
Mobile devices
Control management
Federal agency
Human-centered designs
Interactive tables
Management process
Rescue activities
Thw
User need
Disasters
file:http://idl.iscram.org/files/fischer/2012/107_Fischer+Klompmaker2012.pdf
Simon Fraser University
English
2411-3387
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management
2012
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