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Information requirements for context-aware multi-agency real-time coordination during crisis response
Steven C. Way
author
2011
Information Systems for Crisis Response and Management, ISCRAM
Lisbon
English
Most information systems (IS) research into emergency management (EM) consists of case studies of prior disasters, social behavior research, and planning or preparedness research. This study fills a gap in EM and IS research as it aims to better understand the nature of coordination during crisis response; investigate the functions and capabilities of existing coordination systems; and identify the desired functions to manage multi-agency coordination response. Grounded theory is the methodology adopted for this study. Firsthand interview and observational data will be collected from agency command centers, ride-outs with police, fire, and emergency medical services (EMS) agencies, and from multi-agency training exercises. This study is expected to make a theoretical contribution to crisis response system design as it will develop a theory to better understand the information requirements for context-aware multi-agency real-time coordination responses to crises.
Disasters
Information systems
Risk management
Coordination
Coordination systems
Crisis response
Crisis response systems
Emergency medical services
Grounded theory
Information requirement
Multi agencies
Behavioral research
exported from refbase (http://idl.iscram.org/show.php?record=1072), last updated on Fri, 07 Aug 2015 12:39:25 +0200
text
http://idl.iscram.org/files/way/2011/1072_Way2011.pdf
StevenC.Way2011
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011
ISCRAM 2011
M.A. Santos
L
Sousa
editor
8th International ISCRAM Conference on Information Systems for Crisis Response and Management
2011
Information Systems for Crisis Response and Management, ISCRAM
Lisbon
conference publication
9789724922478
2411-3387
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