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User acceptance of emergency alert technology: A case study
Philip Fei Wu
J. Landgren, S.J.
The purpose of the study is to investigate the factors affecting the user acceptance of emergency alert systems. By studying the adoption of a SMS-based alert system at a large public university in the United States, this paper explores the research question: How are different motivational factors related to the intention and behavior of using emergency alert technology? Through a mixed-methods approach, the study demonstrates a "deepening" effort in applying the technology acceptance model (TAM) to emergency response system, drawing attention to the holistic nature of motivation-behavior in technology acceptance. Results of this research show that: The concept of usefulness has multiple levels of meanings to its intended users; the ease of use is more about the users' ability to control the system behavior; and subjective norm need to be examined with relation to its originating source.
urn:ISBN:9789163347153
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=User%20acceptance%20of%20emergency%20alert%20technology%3A%20A%20case%20study&stitle=ISCRAM%202009&issn=2411-3387&isbn=9789163347153&date=2009&aulast=Philip%20Fei%20Wu&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Gothenburg&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=1104
citekey:PhilipFeiWu2009
citation:Philip Fei Wu. (2009). User acceptance of emergency alert technology: A case study. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
2009
ConferencePaper
text
Information systems
Emergency alert system
Emergency response systems
Public universities
Research questions
System behaviors
Tam
Technology acceptance
Technology acceptance model
Motivation
file:http://idl.iscram.org/files/wu/2009/1104_Wu2009.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives
2009
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