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	Author	Ntalla Athanasia; Ponis T. Stavros
	Title	Twitter as an instrument for crisis response: The Typhoon Haiyan case study			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Crisis Management; emergency response; Haiyan; social media; Twitter
	Abstract	The research presented in this paper attempts an initial evaluation of Twitter as an instrument for emergency response in the context of a recent crisis event. The case of the 2013 disaster, when typhoon Haiyan hit Philippines is examined by analyzing nine consecutive days of Twitter messages and comparing them to the actual events. The results indicate that during disasters, Twitter users tend to post messages to enhance situation awareness and to motivate people to act. Furthermore, tweets were found reliable and provided valuable information content, supporting the argument that Twitter presents a very good potential to become a useful tool in situations where rapid emergency response is essential.
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	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Social Media Studies	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1238
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