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Observing Sensemaking in C2: Performance Assessments in Multi-Organizational Crisis Response
Nicoletta Baroutsi
author
2016
Federal University of Rio de Janeiro
Rio de Janeiro, Brasil
English
A crisis can involve multiple organizations during high pressure events, and it is up to the Command & Control (C2) unit to provide direction and coordination for the response (Brehmer, 2006). Hard as this problem is, there is still no ?one-solution?. Dissimilar organizations with very different methods seem to be able to master the problem. This paper presents the initial development of a new evaluation method for C2 in the context of multi-organizational crisis response. The data is collected at an emergency water exercise series conducted in several cities in Sweden. Each exercise involves multiple agencies and organizations, with up to 76 participants from 15 unique organizations/units. The analysis is brief, but presents the possibility of observing Sensemaking as it unfolds, and that generic behavioral patterns can be found. The existence of generic and observable behavior patterns suggests the possibility of assessing, and maybe even quantifying, Sensemaking performance in C2.
Emergency Response
Crisis
C2
Command & Control
Sensemaking
High Reliability Organizations
Dynamic Decision Making
exported from refbase (http://idl.iscram.org/show.php?record=1385), last updated on Sun, 22 May 2016 09:45:52 +0200
text
http://idl.iscram.org/files/nicolettabaroutsi/2016/1385_NicolettaBaroutsi2016.pdf
NicolettaBaroutsi2016
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2016
A. Tapia
editor
P. Antunes
editor
V.A. BaƱuls
editor
K. Moore
editor
J. Porto
editor
13th International Conference on Information Systems for Crisis Response and Management
2016
Federal University of Rio de Janeiro
Rio de Janeiro, Brasil
conference publication
978-84-608-7984-9
2411-3388
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