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Online Mentioning Behavior during Hurricane Sandy: References, Recommendations, and Rebroadcasts
Apoorva Chauhan
author
Amanda Lee Hughes
author
2016
Federal University of Rio de Janeiro
Rio de Janeiro, Brasil
English
Large-scale crisis events require coordination between the many responding stakeholders to provide timely, relevant, and accurate information to the affected public. In this paper, we examine how social media can support these coordinated public information efforts. This research considers how emergency responders mentioned different organizations, institutions, and individuals by examining the social media communications of police and fire departments during Hurricane Sandy. We find that these departments use mentions to reference other sources of information, recommend credible information and sources, and rebroadcast information. These mentions offer insight into how emergency responders fit within a broader crisis information network and the types of entities that responders trust and recommend to provide information to the public.
Crisis Informatics
Social Media
Emergency Management
exported from refbase (http://idl.iscram.org/show.php?record=1390), last updated on Sun, 22 May 2016 09:51:47 +0200
text
http://idl.iscram.org/files/apoorvachauhan/2016/1390_ApoorvaChauhan+AmandaLeeHughes2016.pdf
ApoorvaChauhan+AmandaLeeHughes2016
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2016
A. Tapia
editor
P. Antunes
editor
V.A. BaƱuls
editor
K. Moore
editor
J. Porto
editor
13th International Conference on Information Systems for Crisis Response and Management
2016
Federal University of Rio de Janeiro
Rio de Janeiro, Brasil
conference publication
978-84-608-7984-9
2411-3388
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