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Assessing Interorganizational Crisis Response Capability – Initial Results of a Systematic Literature Review
Magdalena Granåsen
Mari Olsén
Per-Anders Oskarsson
Kees Boersma
Brian Tomaszeski
The ability to learn from crises is vital in order to strengthen the capability of societies to manage severe events. This paper presents the initial analysis of a systematic literature review regarding capability assessment of inter-organizational crisis management systems. Inter-organizational crisis management capability is a diverse concept, touching on several related concepts such as resilience, situation awareness and operational performance. During a systematic review process 73 publications were identified. The different aspects of crisis management capability found in the publications were clustered, using an exploratory approach. Nine thematic clusters were identified: interaction, relationships, coordination/C2, system performance, preparedness, situation awareness, resilience, decision making and information infrastructure. A conclusion is that crisis response capability encompasses a multitude of aspects associated with a wide range of assessment methods. The identified publications to a large extent explored aspects of collaboration and coordination, while the actual outcome (system performance) was less explored.
urn:ISBN:978-0-692-12760-5
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Assessing%20Interorganizational%20Crisis%20Response%20Capability%20-%20Initial%20Results%20of%20a%20Systematic%20Literature%20Review&stitle=Iscram%202018&issn=2411-3387&isbn=978-0-692-12760-5&date=2018&spage=190&epage=202&aulast=Magdalena%20Gran%E5sen&au=Mari%20Ols%E9n&au=Per-Anders%20Oskarsson&pub=Rochester%20Institute%20of%20Technology&place=Rochester%2C%20NY%20%28USA%29&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=2099
citekey:MagdalenaGranaasen_etal2018
citation:Magdalena Granåsen, Mari Olsén, & Per-Anders Oskarsson. (2018). Assessing Interorganizational Crisis Response Capability – Initial Results of a Systematic Literature Review. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 190-202). Rochester, NY (USA): Rochester Institute of Technology.
2018
ConferencePaper
text
Interorganizational crisis management, capability, assessment
file:http://idl.iscram.org/files/magdalenagranaasen/2018/2099_MagdalenaGranaasen_etal2018.pdf
Rochester Institute of Technology
English
2411-3387
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management
2018
190
202
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