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When online is off: Public communications following the February 2011 Christchurch, NZ, earthquake
Jeannette N. Sutton
author
2012
Simon Fraser University
Vancouver, BC
English
This work in progress investigates the communication issues encountered and the strategies used by local government to communicate electronically with disaster affected individuals in the immediate aftermath of the February 2011 earthquake in Christchurch, NZ. It also provides a preliminary examination of the effects of information access on individual perceptions of community resiliency. We draw from a variety of data sources, including field research, interviews, and focus groups with local community members. Ongoing survey research will be integrated into future papers and presentations. This research provides insight into online crisis communications and the effectiveness of strategies to communicate with members of the public in a post-disaster environment when there is limited access to information via electronic channels. © 2012 ISCRAM.
Earthquakes
Information systems
Crisis communications
Disaster response
Electronic channels
Information access
Local government
On-line communication
Public communications
Social media
Disasters
exported from refbase (http://idl.iscram.org/show.php?record=213), last updated on Thu, 06 Aug 2015 11:49:47 +0200
text
http://idl.iscram.org/files/sutton/2012/213_Sutton2012.pdf
JeannetteN.Sutton2012
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2012
L. Rothkrantz
J
Ristvej
editor
9th International ISCRAM Conference on Information Systems for Crisis Response and Management
2012
Simon Fraser University
Vancouver, BC
conference publication
9780864913326
2411-3387
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