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Author
Hans Julius Betke
Title
A Volunteer Coordination System Approach for Crisis Committees
Type
Conference Article
Year
2018
Publication
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
Iscram 2018
Volume
Issue
Pages
786-795
Keywords
spontaneous volunteers, coordination system, prototype demonstration
Abstract
In disaster situations security authorities and organizations have the responsibility and duty to manage the disaster response. These organizations work in elaborated command and control structures with well trained employees. But in recent events, supported by new technologies like social media and mobile devices, spontaneous volunteers from the local population gained new importance as helpful force in disaster response. The high amount of volunteers bears high potentials to improve the efficiency of several activities through pure manpower. However, these people are not integrated in existing structures and lack a proper qualification. The proper coordination of spontaneous volunteers poses new challenges for disaster authorities. In this paper we introduce the prototype of a novel information system enabling crisis committees to coordinate spontaneous volunteers by semi-automated purposive communication and allocation. The results of first staff exercises are discussed to emphasize potential benefits and open challenges.
Address
Corporate Author
Thesis
Publisher
Rochester Institute of Technology
Place of Publication
Rochester, NY (USA)
Editor
Kees Boersma; Brian Tomaszeski
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
978-0-692-12760-5
Medium
Track
Universal Design of ICT in Emergency Management
Expedition
Conference
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
2151
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