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Crisis Cleanup: Creating a Virtual Command Post to Support Relief Organizations on the Ground
Lise Ann St. Denis
author
Amanda Hughes
author
2018
Rochester Institute of Technology
Rochester, NY (USA)
English
We report on an initial assessment of a grassroots tool developed within the Volunteer Organizations Active in Disaster (VOAD) community to support the coordination of efforts between the diverse network of relief organizations on the ground following a disaster. We look first at the problems that led to its development and the volunteer principles embodied in the tool. We then present an overview of the primary workflows and processes used to capture and manage work orders within this system. We discuss some of the benefits of centralized coordination of work across this network, opportunities for future growth, and some of the barriers that are inhibiting further growth of this tool. Finally, we conclude with opportunities for future research.
VOAD
Disaster recovery
disaster volunteers
volunteer coordination
exported from refbase (http://idl.iscram.org/show.php?record=2165), last updated on Mon, 25 Nov 2019 10:13:37 +0100
text
http://idl.iscram.org/files/liseannstdenis/2018/2165_LiseAnnSt.Denis+AmandaHughes2018.pdf
LiseAnnSt.Denis+AmandaHughes2018
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management
Iscram 2018
Kees Boersma
editor
Brian Tomaszeski
editor
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
2018
Rochester Institute of Technology
Rochester, NY (USA)
conference publication
935
941
978-0-692-12760-5
2411-3387
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