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Author (up) Jaziar Radianti; Terje Gjøsæter; Weiqin Chen pdf  openurl
  Title Slaying the SA Demons – Humans vs. Technology – A Content Analysis Type Conference Article
  Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021  
  Volume Issue Pages 946-958  
  Keywords situation awareness, SA Demons, crisis management, human error, universal design, content analysis  
  Abstract In this paper, we examine Situation Awareness (SA) and the application of Endsley's Demons of SA in different contexts and research areas and perform content analysis to examine how they are used, and to what degree they are perceived as stemming from human error or weaknesses in technology and if any suggestions for mitigation are primarily focused on the human or the technology side. Based on our findings, we propose universal design as a tool that can counter the effects of the demons of SA by improving the usability and accessibility of SA-supporting technology and thereby removing barriers to SA, rather than challenging the users to overcome not only barriers that are a result of the complexity of the situation itself, but also additional barriers that are caused by inferior and suboptimal design of the technology in use.  
  Address University of Agder; University of Agder; Oslo Metropolitan University  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-61-5 ISBN Medium  
  Track Usability and Universal Design of ICT for Emergency Management Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management  
  Notes jaziar.radianti@uia.no Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2387  
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