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Slaying the SA Demons – Humans vs. Technology – A Content Analysis
Jaziar Radianti
author
Terje Gjøsæter
author
Weiqin Chen
author
2021
Virginia Tech
Blacksburg, VA (USA)
English
In this paper, we examine Situation Awareness (SA) and the application of Endsley's Demons of SA in different contexts and research areas and perform content analysis to examine how they are used, and to what degree they are perceived as stemming from human error or weaknesses in technology and if any suggestions for mitigation are primarily focused on the human or the technology side. Based on our findings, we propose universal design as a tool that can counter the effects of the demons of SA by improving the usability and accessibility of SA-supporting technology and thereby removing barriers to SA, rather than challenging the users to overcome not only barriers that are a result of the complexity of the situation itself, but also additional barriers that are caused by inferior and suboptimal design of the technology in use.
situation awareness
SA Demons
crisis management
human error
universal design
content analysis
jaziar.radianti@uia.no
exported from refbase (http://idl.iscram.org/show.php?record=2387), last updated on Tue, 13 Jul 2021 18:47:41 +0200
text
http://idl.iscram.org/files/jaziarradianti/2021/2387_JaziarRadianti_etal2021.pdf
JaziarRadianti_etal2021
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management
Iscram 2021
Anouck Adrot
editor
Rob Grace
editor
Kathleen Moore
editor
Christopher W. Zobel
editor
18th International Conference on Information Systems for Crisis Response and Management
2021
Virginia Tech
Blacksburg, VA (USA)
conference publication
946
958
978-1-949373-61-5
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