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Organizing emergent safety organizations: The travelling of the concept 'netcentric work' in the Dutch safety sector
Kees Boersma
author
Jeroen Wolbers
author
Pieter Wagenaar
author
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
English
This paper is about the introduction of netcentric work in the public safety sector in the Netherlands. The idea behind netcentric work is that a common operational picture will help the professionals to overcome problems with sharing information during crisis. In this WIP paper we will pay attention to netcentric work principles and the dilemma of standardization of technologies versus local adaptation. In the Netherlands the government has chosen to introduce netcentric work via a Platform in which various options are discussed among members of Dutch safety regions. The outcome is a process of negotiation in what we call trading zones. In these trading zones netcentric work is (re)defined. Using theoretical concepts like soft-bureaucracy we show in this paper how netcentric work eventually is not about technology in the first place but a negotiated new way of working and organizing. Further research is needed to understand the full implications of netcentric work for the administration and organization of safety.
Information systems
Common operational picture
Local adaptation
Netherlands
Public safety
Safety organizations
Safety region
Sharing information
Work principle
Commerce
exported from refbase (http://idl.iscram.org/show.php?record=334), last updated on Sat, 08 Aug 2015 12:38:38 +0200
text
http://idl.iscram.org/files/boersma/2010/334_Boersma_etal2010.pdf
KeesBoersma_etal2010
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
ISCRAM 2010
S. French
B
Tomaszewski
editor
7th International ISCRAM Conference on Information Systems for Crisis Response and Management
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
conference publication
2411-3387
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