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\bibitem{LindsleyG.Boiney_etal2008} Lindsley G. Boiney, Bradley Goodman, Robert Gaimari, Jeffrey Zarrella, Christopher Berube, \& Janet Hitzeman. (2008). Taming multiple chat room collaboration: Real-time visual cues to social networks and emerging threads. In B. V. de W. F. Fiedrich (Ed.), \textit{Proceedings of ISCRAM 2008 -- 5th International Conference on Information Systems for Crisis Response and Management} (pp. 660--668). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.

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