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The effect of a geographical information system on communication in professional emergency response organizations
Rego Granlund
author
Helena Granlund
author
Nilda Dahlbäck
author
Björn J.E. Johansson
author
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
English
This paper describes the basic communication analysis performed in a research project with an ambition to investigate the impact of geographical information system (GIS) on crisis management organizations. The goal is to compare the communication between command and control teams that have access to a GIS with geographical position information (GPS) capability in its command post with teams that only have access to paper maps. The method used is controlled experiments using the C3Fire micro-world. A total of 108 professionals, forming 18 teams, participated in the study. The participating professionals were members of Swedish municipal crisis management organizations. The result shows that the communication pattern connected to giving orders have a different distribution depending on if the teams used GIS or paper maps. The result also shows that the communication volume is reduced if the teams use GIS.
Emergency services
Information systems
Societies and institutions
Command and control
Communication analysis
Communication pattern
Controlled experiment
Different distributions
Emergency response
Geographical positions
Micro-world simulations
Geographic information systems
exported from refbase (http://idl.iscram.org/show.php?record=544), last updated on Sat, 08 Aug 2015 12:33:31 +0200
text
http://idl.iscram.org/files/granlund/2010/544_Granlund_etal2010.pdf
RegoGranlund_etal2010
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
ISCRAM 2010
S. French
B
Tomaszewski
editor
7th International ISCRAM Conference on Information Systems for Crisis Response and Management
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
conference publication
2411-3387
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