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Social media in command & control: A proof-of principle experiment
Tim J. Grant
author
F.L.E. Geugies
author
Peter A. Jongejan
author
2013
Karlsruher Institut fur Technologie
KIT; Baden-Baden
English
The literature on the organizational use of social media in crisis response and management is largely concerned with communication between organizations and the general public ("citizens"). By contrast, there are few papers on the use of social media within organizations for operational purposes. One essential operational capability in such organizations is Command & Control (C2) or its equivalent. Our research focuses on the use of social media in C2 for crisis management at the operational and tactical levels. To enable the use of social media in C2, Jongejan and Grant (2012) extended Reuter, Marx and Pipek's (2011) theoretical framework. In the research reported in this paper, the extended framework was tested by performing a proof-of-principle experiment for a famine relief scenario with human subjects in the laboratory. The results show that more extensive concept demonstrations and field experimentation are justified.
Food supply
Information systems
Societies and institutions
Coalition
Crisis management
Laboratory experiments
Network-enabled capabilities
Self synchronization
Experiments
exported from refbase (http://idl.iscram.org/show.php?record=549), last updated on Sun, 09 Aug 2015 05:29:26 +0200
text
http://idl.iscram.org/files/grant/2013/549_Grant_etal2013.pdf
TimJ.Grant_etal2013
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2013
T. Comes
F
Fiedrich
editor
10th International ISCRAM Conference on Information Systems for Crisis Response and Management
2013
Karlsruher Institut fur Technologie
KIT; Baden-Baden
conference publication
52
61
9783923704804
2411-3387
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