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Feedback mechanisms in automated emergency management training
Matthew Guardascione
Allen E. Milewski
S. French, B.T., C. Zobel
This study explored automated training for emergency managers and the effects of feedback on performance. A prototype emergency management training application was built to allow the usage of either immediate feedback or delayed, "hotwash" feedback. Users were split into two groups and asked to carry out two emergency management scenarios using one of the feedback mechanisms, and the difference in scores between each feedback type were analyzed There was a general increase in performance across sessions. Further, the improvements in scores between each feedback type showed that users performed significantly better when using the hotwash feedback mechanism compared with the immediate feedback mechanism. In contrast to the performance data, preference data showed no overall differences between the two procedures, although each user had a strong preference for one or the other feedback mechanism. The implications for the design of training systems offering both procedures are discussed.
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Feedback%20mechanisms%20in%20automated%20emergency%20management%20training&stitle=ISCRAM%202010&issn=2411-3387&date=2010&aulast=Matthew%20Guardascione&au=Allen%20E.%20Milewski&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Seattle%2C%20WA&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=553
citekey:MatthewGuardascione+AllenE.Milewski2010
citation:Matthew Guardascione, & Allen E. Milewski. (2010). Feedback mechanisms in automated emergency management training. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
2010
ConferencePaper
text
Civil defense
Disasters
Information systems
Personnel training
Risk management
Emergency management
Feedback mechanisms
Feedback type
Immediate feedbacks
Performance data
Preference data
Training Systems
Feedback control
file:http://idl.iscram.org/files/guardascione/2010/553_Guardascione+Milewski2010.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
2010
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