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Critical aspects of early-phase response work and its consequences for digital event-log systems
Jonas Landgren
M.A. Santos, L.S., E. Portela
This paper reports from a study focusing on documentation practice in emergency and crisis response work. Specific focus is put on how information is produced and used in the time-critical setting of a situation room part of a command center at a local fire and rescue services. The study uncovers critical aspects of early-phase response work and its potential consequences for digital event-log systems for supporting documentation and reporting. The findings show that fundamental and important information are produced outside of the formal event-log based documentation systems and not as an embedded and integrated activity of using these systems. The analysis shows existing information technology in use lack important functionality in order to contribute to an event-log based system design as suggested in the DERMIS-framework.
urn:ISBN:9789724922478
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Critical%20aspects%20of%20early-phase%20response%20work%20and%20its%20consequences%20for%20digital%20event-log%20systems&stitle=ISCRAM%202011&issn=2411-3387&isbn=9789724922478&date=2011&aulast=Jonas%20Landgren&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Lisbon&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=672
citekey:JonasLandgren2011
citation:Jonas Landgren. (2011). Critical aspects of early-phase response work and its consequences for digital event-log systems. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
2011
ConferencePaper
text
Information systems
Crisis response
Documentation systems
Ethnography
Event-logs
Fire and rescue services
Integrated activities
Interaction technology
Time-critical
Embedded systems
file:http://idl.iscram.org/files/landgren/2011/672_Landgren2011.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011
2011
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