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How intellectual capital reduces stress on organizational decision-making performance: The mediating roles of task complexity and time pressure
Zhou Sen
author
Bartel A. Van De Walle
author
2014
The Pennsylvania State University
University Park, PA
English
Previous research claimed that organizational stress, due to task complexity and time pressure, leads to considerably negative effects on the decision-making performance of individuals and organizations. At the same time, intellectual capital (IC), in providing intangible internal and external organizational assets has a positive effect on organizational decision-making performance. This paper develops a structural equation model to analyze the relationships among IC, task complexity, time pressure and decision-making performance. Empirical data are collected from 374 participants, who are from universities, institutes, enterprises, government, with different occupations and expertise. We present two conclusions. First, IC consisting of internal capital, human capital and external capital leads to a reduced complexity of tasks and reduced time pressure and hence reduced organizational stress. Second, reduced organizational stress results in higher levels of performance for organizational decision-making.
Decision making
Information systems
Knowledge management
Decision-making performance
Intellectual capital
Mediating roles
Organizational decision making
Reduced complexity
Structural equation modeling
Task complexity
Time pressures
Behavioral research
exported from refbase (http://idl.iscram.org/show.php?record=937), last updated on Tue, 04 Aug 2015 11:52:12 +0200
text
http://idl.iscram.org/files/sen/2014/937_Sen+VanDeWalle2014.pdf
ZhouSen+BartelA.VanDeWalle2014
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2014
S.R. Hiltz
M
S
Pfaff
editor
11th International ISCRAM Conference on Information Systems for Crisis Response and Management
2014
The Pennsylvania State University
University Park, PA
conference publication
220
224
9780692211946
2411-3387
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