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Anthony C. Robinson, Alexander Savelyev, Scott Pezanowski, & Alan M. MacEachren. (2013). Understanding the utility of geospatial information in social media. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 918–922). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Crisis situations generate tens of millions of social media reports, many of which contain references to geographic features and locations. Contemporary systems are now capable of mining and visualizing these location references in social media reports, but we have yet to develop a deep understanding of what end-users will expect to do with this information when attempting to achieve situational awareness. To explore this problem, we have conducted a utility and usability analysis of SensePlace2, a geovisual analytics tool designed to explore geospatial information found in Tweets. Eight users completed a task analysis and survey study using SensePlace2. Our findings reveal user expectations and key paths for solving usability and utility issues to inform the design of future visual analytics systems that incorporate geographic information from social media.
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Brian M. Tomaszewski, Anthony C. Robinson, Chris E. Weaver, Michael Stryker, & Alan M. MacEachren. (2007). Geovisual analytics and crisis management. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 173–179). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Increasing data heterogeneity, fragmentation and volume, coupled with complex connections among specialists in disaster response, mitigation, and recovery situations demand new approaches for information technology to support crisis management. Advances in visual analytics tools show promise to support time-sensitive collaboration, analytical reasoning, problem solving and decision making for crisis management. Furthermore, as all crises have geospatial components, crisis management tools need to include geospatial data representation and support for geographic contextualization of location-specific decision-making throughout the crisis. This paper provides an introduction to and description of Geovisual Analytics applied to crisis management activity. The goal of Geovisual Analytics in this context is to support situational awareness, problem solving, and decision making using highly interactive, visual environments that integrate multiple data sources that include georeferencing. We use an emergency support function example to discuss how recent progress in Geovisual Analytics can address the issues a crisis can present.
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