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Javier Mulero Chaves, & Cristina Parraga Niebla. (2013). Design of an enhanced interface for composition of alert messages: Methodology and results. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 507–511). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Alerting the population during crisis using available communication systems can significantly reduce the impact of emergency situations. However, the understanding of the alert and trust by recipients is influenced by the alert message content and style. It is therefore desirable that alert messages are formulated with sufficient information and in a style that eases understanding of the message and fosters trust, so that the recommended protective actions are actually undertaken. Within the EU Alert4All project, an alert message dispatcher is being currently implemented, which disseminates alert messages through multiple communication systems in a harmonized manner, fostering best practices in the formulation of alert messages in a user-friendly manner. The design of the dispatcher features and graphical user interface was supported by a field practitioner workshop with participants from different European countries. This paper describes the workshop methodology, its results and the impact on the message dispatcher design.
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Flávio Horita, João Porto de Albuquerque, Victor Marchezini, & Eduardo M. Mendiondo,. (2016). A qualitative analysis of the early warning decision-making process in disaster management. In A. Tapia, P. Antunes, V.A. Bañuls, K. Moore, & J. Porto (Eds.), ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management. Rio de Janeiro, Brasil: Federal University of Rio de Janeiro.
Abstract: Early warning systems are an important means of improving the efficiency of disaster response and preparedness. However, in its analysis of the technological aspects of the infrastructure, the literature has failed to carry out an investigation of early warning process. This paper has sought to take a step toward understanding this issue by carrying out a qualitative analysis of the early warning process in disaster management. This has involved participatory observations and conducting interviews with practitioners from the National Center for Monitoring and Early Warning of Natural Disasters (CEMADEN). The results have shown that this research area is a promising way of increasing efficiency and reducing the response time to warnings. This might be achieved by conducting a process analysis, which could provide evidence and information about bottlenecks or investigate the misuse of information systems or tasks by the players involved.
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