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Peter A. Jongejan, & Tim J. Grant. (2012). Social media in command & control: An extended framework. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
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Christian Reuter, Alexandra Marx, & Volkmar Pipek. (2011). Social software as an infrastructure for crisis management-A case study about current practice and potential usage. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
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