Bennett Gayle, D. M., Yuan, X.(J.), Dadson, Y. A., & Edwards, N. K. (2023). Contact Tracing Mobile Applications in New York: A Qualitative Study on the Use and Privacy Perceptions. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 620–635). Omaha, USA: University of Nebraska at Omaha.
Abstract: Contact tracing mobile applications were used in several countries as the exclusive means of reducing the spread of the COVID-19 virus. In the United States (US), such mobile applications were not nationwide; several states adopted and developed mobile applications for use by the local citizenry. Previous research indicated that the use and adoption of such applications might be correlated to individual demographics. Using the Antecedent Privacy Concerns and Outcomes (APCO), this study assesses individuals' use, adoption, and privacy considerations when using the contact tracing mobile application in New York State. Focus group participants were interviewed to determine if age or race/ethnicity were confounding factors related to their use of these mobile applications. This qualitative study will contribute to the body of knowledge by operationalizing and expanding on the APCO model to further understand the service, privacy, and perception of mobile apps used during COVID-19.
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Johanna Sefyrin, & Sofie Pilemalm. (2016). ?It?s More Important to be Fast than to be Informed? – Gender, Age, Disability and Ethnicity in Relation to IT in the Swedish Rescue Services. In A. Tapia, P. Antunes, V.A. Bañuls, K. Moore, & J. Porto (Eds.), ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management. Rio de Janeiro, Brasil: Federal University of Rio de Janeiro.
Abstract: This study is work in progress starting with the point of departure that everyday accidents strike unjust, and with the purpose to explore how gender, age, disability and ethnicity are understood, and included ? or excluded ? in relation to the information systems involved in rescue operations performed. Empirical material was gathered through interviews mainly at the Swedish Rescue Services, and the analysis shows that this kind of information is not included in the involved information systems, and that it is considered rather irrelevant. On the other hand, it is indicated that this information might well be relevant for the performance of rescue operations, discussed in terms of how gender, age, disability and ethnicity are reconfigured in the organization, something that opens up for the design of information systems that are more attentive to these issues, and that might possibly contribute to better supporting those in vulnerable positions.
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