Philippe Kruchten, Carson Woo, Kafui Monu, & Mandana Sotoodeh. (2007). A human-centered conceptual model of disasters affecting critical infrastructures. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 327–344). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Understanding the interdependencies of critical infrastructures (power, transport, communication, etc.) is essential in emergency preparedness and response in the face of disasters. Unfortunately, many factors (e.g., unwillingness to disclose or share critical data) prohibited the complete development of such an understanding. As an alternative solution, this paper presents a conceptual model-an ontology-of disasters affecting critical infrastructures. We bring humans into the loop and distinguish between the physical and social interdependencies between infrastructures, where the social layer deals with communication and coordination among representatives (either humans or intelligent agents) from the various critical infrastructures. We validated our conceptual model with people from several different critical infrastructures responsible for disasters management. We expect that this conceptual model can later be used by them as a common language to communicate, analyze, and simulate their interdependencies without having to disclose all critical and confidential data. We also derived tools from it.
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Sébastien Truptil, Frédérick Benaben, & Hervé Pingaud. (2009). Collaborative process design for mediation information system engineering. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: To reduce a crisis, heterogeneous actors must coordinate their actions and exchange information. The ISyCri project aims at facilitating this collaboration by providing a Mediation Information System (MIS), which change the set of partners into a system of systems. The design of this MIS is based on the characterization of the crisis and services of actors. The first step of MIS design consists in deducing a collaborative process involving partners of the crisis reduction (from the characterization of the crisis and services of actors). This step is based on a metamodel, which allows to build models (consistent with each other) and ontologies. The inference of the collaborative process is not a trivial issue: The deducing approach uses ontologies and models transformation to organize services according to characteristics of the crisis. This paper discusses this global approach and an illustrative case of study.
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